The worst 2023 Pierce Impel problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 2
Equipment: mechanical: boom/crane/ladder
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
- Risk
- A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
- Remedy
- Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1‑888‑974‑3723.
Recall number 26V217000 · Recall details
Equipment: mechanical: boom/crane/ladder
- What is wrong
- Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
- Risk
- A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.
- Remedy
- Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1‑888‑974‑3723. Pierce's number for this recall is 74B326.
Recall number 23V096000 · Recall details
Technical service bulletins for the 2023 Pierce Impel 40
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years...
- All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against...
- Pierce has updated our inverter installation policy to require a sub-feed breaker box with inverters that...
- Pierce is communicating a material change to the ball joint boots used in applicable service kit PN 2742031
- This bulletin provides a procedure to update Telematics Control Unit (TCU) devices in Pierce custom...
- This bulletin provides a procedure for comprehensive update of the Command Zone (CZ) Telematics Control...
- This bulletin provides a procedure to update webpage and MQTT certificates in the Telematics Control Unit...
- The steering column clockspring airbag (Pierce PN 1799451) has become obsolete and will require...
- The previous bolt-in airbag and steering wheel design are now obsolete and will require replacement if the...
- Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
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Questions about the 2023 Pierce Impel
Is the 2023 Pierce Impel reliable?
Owners have filed 0 complaints about the 2023 Pierce Impel.
What is the most common problem with the 2023 Pierce Impel?
There are not enough complaints to tell.
How many recalls does the 2023 Pierce Impel have?
2 recalls, covering equipment.
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