“The 2023 Pleasure-Way Ontour 2.2 motorhome is built on a 2022 Ford Transit 350 HD chassis, VIN [XXX] . Four times while driving on secondary roads at a low rate of speed, or while stopped at an intersection, warning chimes and 6 different types of error messages are generated on the instrument cluster. These messages persist over a 10 to 30 minute period, and then the 12-inch LCD display and instrument cluster shut down. The engine continues to run, but there is a loss of Blind Spot Alert, Pre-Collision Assist, Cross-Traffic Alert, TPMS, HVAC function, turn signals, speedometer, cruise control and all other display functions. Upon turning off the ignition, there is no way to start it again. The only remedy is to disconnect the chassis battery for approximately 15 minutes and then reconnect it. At that point, the engine can be restarted and all errors are cleared from the screen. After a scan of codes from the OBD port, approximately 62 messages are found which are all loss of communication errors.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2023 Pleasure Way Ontour problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance1
- Electrical1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance1
- Electrical1
Recalls 1
Equipment: recreational vehicle/trailer
- What is wrong
- Pleasure Way Industries, Ltd (Pleasure Way) is recalling certain 2021-2023 On Tour and Lexor motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
- Risk
- A gas leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Pleasure Way customer service at 1‑800‑364‑0189.
Recall number 23V493000 · Recall details
Technical service bulletins for the 2023 Pleasure Way Ontour 73
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Technical service bulletin pertaining to the procedure to access and tighten the bolts for the AC motor to...
- Technical service bulletin pertaining to the procedure to replace the G12 module.
- Technical service bulletin pertaining to the procedure to reset the DCM3 module.
- Technical service bulletin pertaining to the procedure to access and tighten the bolts for the AC motor,...
- Technical service bulletin pertaining to the procedure to test if both cabinet latches are catching, and...
- Technical service bulletin pertaining to the procedure to test if both cabinet latches are catching, and...
- Dealer service communication pertaining to a Fantastic Fan failure.
- Technical service bulletin pertaining to the procedure to adjust the tension of the MCD shade.
- Dealer service communication pertaining to a failed water pump.
- Technical service bulletin pertaining to the procedure to replace the spring in an MCD shade.
What 2023 Pleasure Way Ontour owners say
Most recent owner complaints, unedited.
Compare the 2023 Pleasure Way Ontour
Other model years
2023
Questions about the 2023 Pleasure Way Ontour
Is the 2023 Pleasure Way Ontour reliable?
Owners have filed 1 complaint about the 2023 Pleasure Way Ontour, close to a typical Ontour model year.
What is the most common problem with the 2023 Pleasure Way Ontour?
Driver assistance and stability, with 1 complaint. Next is electrical (1).
How many recalls does the 2023 Pleasure Way Ontour have?
1 recall, covering equipment.
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