We own a 1998 plymouth grand voyager with a 3.3 liter engine. On friday,october 1,2010, my wife drove slowly through a puddle and the serpentine belt came off causing a loss of power steering and other system powered by the serpentine belt. This has happened to her once before and from what I have read on the internet is a very common problem with these vehicles. My wife usually enjoys driving her van but now has lost all confidence in it. She states it's a very scary situation, not to mention dangerous. With all I have read it is almost impossible to believe there has not been a recall to have this very dangerous situation corrected.
1998 Plymouth Grand Voyager: sudden loss of power
7 of the 273 complaints about the 1998 Plymouth Grand Voyager describe sudden loss of power.
- owner complaints
- 7
- of this car's complaints
- 3%
- recalls
- 0
Sudden loss of power by model year
What owners say
1998 plymouth grand voyager transmission implosion. While driving at highway speed some gears from the 4 speed automatic transmission punched out of the housing causing complete transmission failure and loss of power. Pushed vehicle to side of highway, but was left stranded in middle of night with small children and full term pregnant wife. Although chrysler was aware of this common problem they would not repair it as ~10000 miles out of warranty - $3000 replacement out of pocket cost. Second transmission failed ~38000 miles later, 2000 miles out of warranty and chrysler refused again - $2100 rebuild cost. Besides the massive cost, total mechanical failure is very dangerous in highway traffic and if it leaves you stranded in the middle of nowhere.
The serpentine belt comes off this vehicle, leading to a sudden loss of power steering. So far, this has happened while on the entrance ramp to a freeway, while driing in light city traffic, and while idling at a bank (prior to taking a highway trip which had to be cancelled). In all cases the driver was female and had great difficulty controlling the vehicle. In all cases this was during wet weather. After the second case, we had the deale install a guide plate that is supposed to keep the belt on, but it came off anyway. We have now learned that there appears to be a defect in the mounting bracket for the power steering pump, leading this part to bend under normal wear and tear such that the serpentine belt will jump off in wet weather. In our vehicle, there was another with the exact same problem in at the same time, and the replacement part was on backorder with 18 customers waiting. This clearly seems to be a design flaw as this vehicle is becoming notorious for this problem among mechanics, with several discussion theads to be found on the internet. It is only a matter of time before someone loses power steering at a critical time, thereby losing cotrol of the vehicle and leading to a fatal accident. Indeed, I would be surprsied if this hasn't already ahppened. A recall must be issued for this problem.
Intake or head gasket leak allowed the crank case to fill with water and coolant. The engine immediately seized up and died. I was driving down a crowded interstate at the time, and lost all power, steering and brakes. The entire engine will have to be replaced.
I was traveling at about 60 MPH on interstate 85 north in atlanta, ga when I heard a loud bumping noise under the vehicle. I looked in the rear view miror and saw somthing rolling on the road. I lost power steering and the vehicle was very difficult to control. I managed to get to safe spot off the road and looking under the hood I discovered my water pump pulley was off and laying on the splash pan. The serpentine belt tensioner pulley had also fallen off and was what I had seen rolling in the road. I had the vehicle towed to a five star chrysler dealership in stone mountain, ga where the maintenance supervisor said it just wore out and he had seen them fall off in less mileage than mine had. I complained that it was a manufactures defect and should not have just sudenly fallen off with no warning. I was left with no choice but to have it repaired. They charged me just under $400.00 to replace the water pump and put a new tensioner pulley on it. Towing cost me $85.00 and a rental vehicle $79.00. The dealer maintenance supervisor even had the nerve to ask me if I wanted to get a 60000 mile check up while they were working on it. I told him no thanks the vehicle never made it to 60000 miles. I have not complained to chrysler because I felt I would get the same cold treatment that I got from the dealership in stone mountain where I was stranded over 100 miles away from home. I once thought chrysler made good quality vehicles but no more.
This is the second time this has happened. The first time was 2 months after purchase. An exceptional amount of rain had fallen and many roads had standing water on them. While negotiating one spot (approx. 6-12 in) all power steering ability was lost. Assuming the belt was wet continued to drive until warning light and signal showed overheating. Discovered that serpentine belt had fallen off. Dealer replaced and informed that incident had been reported to plymouth. Today same problem. Attempting to negotiate several instances of water, less than 25mph and suddenyl, no power steering. Personally reported to plymouth and was informed that they had not heard any instances of this failure. Questioned dealer and was informed that they had seen it happen several times. Initial problem: tension pully has no edge to hold belt on if water gets between pulley and belt. Pulley is also smooth which causes belt to slip. Result: loss of power steering, loss of charging to battery, loss of power to drive headlights/wipers/air conditioning. Dangerous result: loss of control/visibility. Solution(?): replace smooth pulley with one that has edges and put grooves of some sort on the pulley to allow water to be sheeted off if it comes between the pulley and the belt.
The vehicle is experiencing a loss of power steering,A/C,and the electrical system.also, engine belt needs to be replaced. Dealer has replaced engine belt 3 times. The problem has happened 5 times.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 1998 Plymouth Grand Voyager loss of power
Is sudden loss of power a common problem on the 1998 Plymouth Grand Voyager?
7 of 273 owner complaints about the 1998 Plymouth Grand Voyager (3%) mention sudden loss of power. The model year with the most reports is 1996.
Is there a recall or service bulletin for this on the 1998 Plymouth Grand Voyager?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 1998 Plymouth Grand Voyager
Airbag light 27Adaptive cruise 21Wipers 12Transmission failure 11Fire or smoke 10ABS 9Headlights 8Power steering loss 8Grinding brakes 7Stalling 7
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