1999 plymouth grand voyager. Vin [xxx]. The subject vehicle has had a failure of the clock spring mechanism (according to the dealer). This has resulted in the failure of the air bag deployment (along with cruise control and horn). Chrysler has admitted this problem exists (via recall) with 1996-1998 vehicles but will not fix 1999 vehicles. Your web site exhibits numerous instance of this failure on 1999 vehicles. How do I go about getting a known problem with this failure to be acknowledged and fixed by chrysler? I consider this a serious safety issue that should be taken care of by chrysler regardless of auto mileage.*ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
1999 Plymouth Grand Voyager acceleration complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
1999 plymouth grand voyager se - airbag light came on at 72000 miles. I found that daimler-chrysler had a safety recall on 1996-1998 plymouth vans because the clockspring was not installed properly in the steering column. Causing the airbag to become inoperable, the horn and cruise control to also stop working. I found on a plymouth forum that many other 1999 van owners have had the same problems. When I called chrysler, they said the recall did not cover the 1999 van and that they would not extend the safety recall.
This is my third attempt at getting this matter reported! I have called twice before (around 7/17 and again around 8/7) but have yet to receive the form(s) I need to sign! According to your site my report "is the first step" in getting this very definite safety related defect fixed. I have no air bags that work, as far as I know, no horn (definitely), and no cruise control. I know it is probably the clockspring, but cannot afford to have it fixed!
Cunsumer states, when engaging cruise control, the vehicle will start to make a grinding sound. Dealer notified. *ak- cunsumer also stated, going to the dealer on 7-30-02, they said that due to other current problems, as it never had done this before their repair."
On two(2) occassions the speed sensor on this vehicle has gone out. On both incidents the vehicles goes into a protective limp mode which does not allow the vehicle to go over 30mph. *ak.
Have spent four months going through repairs etc for problem they admit exists, and they can't fix. We were offered a new van 8/12/99, corporate told them to replace van same day, and they won't! We went tthrough co's a g and the mtr vehlce lic board, who told us to start civil action, as did their own arbitration case adminstr. Since it a nonrepairable issue why can't they be forced to tell consumers?
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