There was a recall on this vehicle. I took it to a local dealer to be fixed. Had classic "no airbag, no horn, no cruise" symptoms. Dealer replaced airbag clockspring, but did not fix the problem of "no airbag". The dealer's stance is "we don't troubleshoot, we only replaced the part." they let the vehicle leave their service department in an unsafe condition without notifying the customer of an issue, which was only discovered after the vehicle was picked up. Dealer refuses to replace clockspring, and insists on a diagnostic fee to troubleshoot an issue that I have already diagnosed myself. I ended up having to obtain a replacement clockspring on my own, and fit it to the vehicle. The airbag, horn, and cruise control now work on the vehicle. Chrysler refuses to do anything about it.
1999 Plymouth Grand Voyager airbags problems
52 complaints (25% of all complaints for this car). Typical mileage when it fails: 72,005. 2 crashes reported.
- owner complaints
- 52
- of this car's complaints
- 25%
- typical mileage
- 72,005
- crashes
- 2
- recalls
- 1
Which part fails
- Frontal13
- Frontal: sensor/control module7
At what mileage
Complaints by mileage at the time of the problem.
Plymouth Grand Voyager airbags problems in other years
Specific symptoms reported on the 1999 Plymouth Grand Voyager airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags
- What is wrong
- On certain minivans, the driver's air bag may become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
- Risk
- This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
- Remedy
- Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge if it fails. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. The recall began on october 12, 2004. Owners should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 04V480000 · Recall details
Related investigations
Driver air bag clockspring failure
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its october 5, 2004 letter to the federal safety agency, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between march 1998 and august 2000, with 70,000 miles or less.it will also provide a lifetime warranty for this component on my 1998.5-2000 minivans, regardless of mileage.the details of the corrective action are described in daimlerchrysler's letter (see recall no. 04v‑480).the agency believes that further expenditure of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by the federal safety agency that no safety-related defect exists with respect to those vehicles covered only by the lifetime warranty.the agency will take further action if warranted by the circumstances.see page 2 for additional information.
EA04013
Driver air bag clockspring failure
Complaints report air bag warning light illuminates, and this may be accompanied with a non-functioning horn and/or cruise control (if equipped).this is indicative of an open-circuit clockspring failure (results in non-functioning driver's air bag), similar to the failure condition that was the subject of daimlerchrysler's recall of model year 1996-1998.5 minivans (recall no. 02v‑293).this recall query has been upgraded to an engineering analysis (ea04-013).
RQ04001
What 1999 Plymouth Grand Voyager owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 1999 plymouth grand voyager. The contact stated that after starting the vehicle, the air bag warning light illuminated. The vehicle was taken to an independent mechanic for diagnosis where it was stated that the clock spring needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 190,000.
Air bag light stays on and has since first purchased, horn has not worked for about 8 months, cruise control quit working 3 months ago. Reading other complaints it appears there was a recall stating the problem is with the column clock spring. If I could receive a recall for the manufacturer to just provide a replacement column clock spring my nephew would place it on the van.
Tl* the contact owns a 1999 plymouth grand voyager. While driving approximately 10 MPH, the air bag warning light briefly illuminated on the instrument panel and continued to do so intermittently. The contact received the federal safety agency recall campaign id 04v480000 (air bags). The dealer did not repair the vehicle since the warranty was no longer valid. The failure continued to occur. The air bag service light remained illuminated at all times. The contact also stated that the horn would not function. When she was involved in a crash the air bags did not deploy upon impact. The contact didn't mention if there were any injuries. The failure mileage was unknown and the current mileage was 125,000.
Consumer complained about several problems. Recently, the air bag light came on/the odometer stopped reading mileage, and the horn did not work. The cause of these problems had not been determined.
'recall campaign; daimler chrysler issued for clockspring. *bf the consumer received the recall notice but cannot afford to have the vehicle sit at the dealer who being replaced. The consumer request a check for the blue book value of the vehicle.
The consumer received a recall notice # 04v480000. The consumer took the vehicle to get it serviced. When leaving the dealer, she noticed the airbag light was still on. The dealer could not determine the problem and told her to schedule an appointment. The dealer told the consumer the inspection would be free of charge. But when scheduling the appointment, she was told that it would be a fee.
The air bag light lit up, and shortly afterwards, the cruise control and horn stopped working. The dealer advisor called me and said that the clock spring would have to be replaced. A couple hours later, he called me and informed me that the wires in the airbag had overheated and the entire air bag assembly would now have to be replaced. The company reimbursed me last month for the clock spring, which they said was recalled. However, I feel that I should also be reimbursed for the airbag assembly, since it was connected to the clockspring. This is a major safety issue that has affected many other consumers with this same vehicle. The dealer advisor gave us the clock spring as we requested, but said that they could not give us the air bag, since it needed to be sent to chrysler for failure analysis.
Clock spring was defective. The air bag light came and stayed on, making the air bags inoperable. Also, it effected the horn and the cruise control. A recall was issued. However, this vehicle was not included due to VIN.
Driving home from minnesota to tennessee the horn and cruise contol stopped responding (clockspring failed) without a horn the vehicle will not allow the driver to alert others to avoid accidents. Vehicle has been parked until I can afford repairs.
Questions about the 1999 Plymouth Grand Voyager airbags
Does the 1999 Plymouth Grand Voyager have airbags problems?
Owners have filed 52 complaints about the airbags of the 1999 Plymouth Grand Voyager, 25% of all its complaints, more than any other problem.
At what mileage do 1999 Plymouth Grand Voyager airbags problems start?
The typical (median) mileage in owner complaints is 72,005 miles.
Was there a recall on the 1999 Plymouth Grand Voyager airbags?
Yes, 1 recall: 04V480000. Check your VIN to see if your car still needs the free repair.
What year does the Plymouth Grand Voyager have bad airbags?
The Plymouth Grand Voyager model years with the most airbags complaints are 1996 (90 complaints), 1999 (52 complaints) and 1997 (47 complaints).
Other 1999 Plymouth Grand Voyager problems
Transmission 49Electrical 39Engine 30Steering 25Acceleration 16Brakes 13Suspension 13Body 9Lights 6Fuel system 5Seat belts 4Visibility 2Driver assistance 1Tires 1Wheels 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 1999 Plymouth Grand Voyager?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history