Ea o1 007/air bag clockspring: vehicle experiencing no horn and air bag light remains on. Dealer notified. Feel free to provide any further details on this matter.
1996 Plymouth Voyager airbags complaints
Page 5 of 6: complaints 101 to 130 of 134, newest first, as owners wrote them.
Ea 01 007/air bag clockspring : vehicle experiencing no horn and air bag light remaining on. Dealer / manufacturer were not notified at this time. *ak cruise control locked up while driving.
Airbag light stays on. Horn and cruise control do not work. Dealer has advised consumer to fix the defect, clock spring would have to be replacd at consumer's expense.
Srs light stays illuminated while driving. Also, the horn assembly is inoperable. Dealer has been notified.
While driving air bag light will come on dashboard. Consumer is concerned for deployment of air bags.*ak the clock spring failure caused the air bag light to come on and was repaired. The horn does not work sometimes.
I needed to use my horn to warn another driver who was cutting in front of me and discovered that my horn would not work. My airbag light also was on. I tried other features and found that my cruise control would not work. I took the van to the dealer who informed me that I needed to replace my clock spring in order to get power to the nonworking features. I am reporting this as a result of an article in the news regarding your investigation of defective clock springs in daimler chrysler vans 1996-2000.
Airbag light is on and will not turn off. Please provide further information.
Air bag light came on over 18 mos ago and I was told it was a computer chip and was not a defect. It will cost over $500 to repair according to the dealer. I was also told that the driver airbag may or may not deploy in a collision, they did not know.
The air bag indicator light is on and the cruise control only works occasionally.
When airbag light came on, horn stopped working, along with cruise control. Reported via phone immediately to service dept. Stated common failure. Able to diagnose over the phone. Told me "not to worry" because airbag would not deploy. Light indicated failure. Had to pay dealer $295.55 to have repaired.
Airbag light came on, horn and cruise control quit working.
I recently heard a news report on a local radio station that the government has launched an investigation into the combined failure of the air bag system, cruise control and horn on approx 3 million mini vans. Unfortunately, I suspect my van currently has this same problem. It has not been examined by my chrysler dealer although I did contact them and they advised they were unaware of this type of problem and claimed to have not received any report from chrysler about this. I also called chrysler customer assistance and they too were "unaware" of any problems and simply documented my concern. I would like to know if chrysler is indeed aware of multiple problems with this same failure or are they avoiding admitting to the investigation. I was quite suprised to read in my paper today about the investigation (ea01007) and how the symptems matched mine exactly. About 6 months ago, the air bag light illuminated apon start up and now stays on for the full duration of the drive. A few weeks after that, the cruise control began a bizzare on again, off again pattern. Each time you started the car, it was a crap shoot to see if cruise would be working. A few weeks after that, we noticed the horn no longer works. I'm leary of bringing the vehicle in for "diagnostics" considering some of the repair costs I've heard, associated with air bag system repairs. I would like to be advised as to what chryslers response was and is regarding your announced investigation. Thank you.
The clockspring assembly, the system that provides electricity for the driver side air bag, horn and cruise control. The air bag readiness indicator lamp came on and the horn,and cruise control does not work
Please help. Air bag light on dashboard is on and my horn doesn't work. Dealer told me minivan is out of warranty and would cost close to $500.00 to fix. I'm a disabled 69 year old vet and I can't afford to fix it.
Clock spring was replaced to enable air bag deployment.
For no reason, the airbag light on the steering wheel came on and has stayed on, the cruise control will not come on anymore, the horn will not work anymore, and the wipers are acting erratically. I contacted the dealer and they said the "clockspring" assembly in the steering wheel needs replaced for ~ $300-$350. They said it is a common problem. I checked online and found numerous reports of this failure so I thought I would report it. As I understand it, this design defect has effectively disabled my airbag and I think the manufacturer should fix it.
The clockspring defect is common--causes airbag to become inoperative.
Consumer notices air bag light comes on when the vehicle is left parked in the sun, consumer is demanding that an engineer evaluate what is causing the light to come on.
The service man (mac) at the dealership where the van was repaired told us the reason for the airbag light coming on for no reason was because of a bad clock spring. He said that this could cause the airbag to possibly not deploy in an accident and/or even deploy when you're just driving down the road. Our thoughts immediately were safety related and contacted daimlerchrysler who sent me an email telling me the recall process. They also agreed to pay for the part only, we paid for labor. We were wondering how a part could go bad that was never used?
False deployment of both air bags while driving when there was no accident.
While driving airbag light comes on intermittently which indicates a malfunction in the airbag system. Also, wife cannot sit 10 inch behind the air bag system. Please provide further information.
Failure disabled airbag and horn. Very dangerous!! Can't blow horn to avoid accident
Appears to be heat sensetive problem with airbag clock spring. High temperture.
I had contacted dealer about problem while vehicle was on extended warranty, I was told that air bag failures were not covered by extended coverage nor covered by manufacturer because of ntsa issues. I now drive a vehicle that I consider unsafe to be in because the manufacturer will not take responsibility for repairs. Isn't this a safety issue that the ntsa should force the manufacture to take responsibility for???
Air bag light on the dash illuminates constantly, their is a recall on the 1995 model, but it does not apply to the 1996. Dealer has been contacted.
Consumer was involved in a 35 MPH frontal collision in which the rivers/ passenger's airs bags did not deploy. Please give any further details.
Air bag sensor light is on in the interior information center on the dashboard. Consumer was told that module to the air bag is defective, and that is why the light stays on, indicating that driver's/passenger's air bags do not work. Dealer has been contacted.
5/21/96, my son and I were impacted at left front of our 1996 ply voyager van by a 1987 chrysler. When I applied the brakes, they locked up, we slid slighthly to the right side -- the force from the impact was enough to shatter the transmission housing, the starter, damage the rack and pinion steering, and crumpled the front end in such a way that the passenger door could not be opened. The shoulder harnesses locked up, but neither air bag deployed. The car was alegedly looked at by chrysler engineers and it was determined that "the sensor had not been hit"... My son and I both sustained permanent injuries as a result of this accident. My question, with this speed, and this front end damage, why did the bags not deploy? I don't buy not hitting the sensor. I've read report after report identifying the sensor as deploying at 8mph... This accident was serious. Law enforcement at the scene said 5mph faster and there would have been a fatality.( dot number: )
No deployment of air bag in accident, resulting in injury.
While driving vehicle at a very low speed owner had an accident in which passenger's side airbag deployed, severely injurying passenger. *ak
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