My daughter was driving on interstate 81 at 70 MPH when the motor shut off. She was almost rear ended by tractor trailer while trying to get off of the road. She had no engine or power steering to assist her in getting off road. My daughter very distraught over the incident and could have been killed. Wrecker took car to pontiac dealer who discovered that the fuel tank was dry while the gauge on the console showed over a quarter of tank. At time of arrival to the repair shop the dealer told me about that it possibly was a fuel sensor problem. Pontiac service bulletin # 01-06-04-008d notes problem with fuel sensor. Fuel pump also burned up on car at time of the bad reading on the gauge. Fuel sensor was replaced by pontiac but I had to pay for the fuel pump at cost of $518.34. I should not have to pay for the fuel pump as their known problem with the fuel sensor caused the fuel pump to fail. More importantly in my opinion this bulletin on the fuel sensor should be a recall since the failure of the fuel sensor put my daughters life in jeopardy. This is a serious safety issue that pontiac is taking lightly. I called them to complain and they offered me a " complementary oil change" ???. I told them that I was not satisfied with that answer and they came back to me the 2nd time and said to hold my receipts in case of future recall and then I could get reimbursed. My question to them is how they can recall or reimburse me if my daughter had died in this incident. They came back to me a third time and offered me a $1500.00 loyal buyer coupon to be used on my next general motors purchase. I told them to keep it as there would not be any more gm purchases by my family. I will not support a company that knowingly puts my family in danger in order to save a dollar. This bulletin # 01-06-04-008d should be a recall as it has potential to create serious injury or death to the passengers in this type of vehicle--- 2002 pontiac grand am.
2002 Pontiac Grand Am fuel system complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Fuel gauge would read full, yet gas tank was half empty. Dealership was notified, but did not resolve the problem.
I have had my car in the shop several times for problems and they can typically replicate the problem, but cannot fix it. I have had 3 brake jobs on my car, as well as the calipers rebuilt, and my brakes still do not work right. The ABS system fails constantly. I experience slides on dry surfaces even. I also have transmission, coolant, and fueling problems. I have had a fuel pump replaced finally, after the 3rd time of taking it in for not starting, 2 times prior there was nothing supposedly wrong. Also, I am still getting only 125 miles on a tank of gas. They an reciprocate the problem but will not fix it. I also keep getting a low coolant and check engine message lights but they say nothing wrong. The power windows also drag and make marks on the window surfaces. They are very slow rolling up. The light in the radio area fades in and out, and the radio goes off and on alot as well as only the front speakers work primarily. Back do not. Accelerator pedal sticks, and causes car to rev up to 5000 rpms very scary!
Vehicle shut down while traveling on highway without prior warning. Dealership is aware of problem. *ak also the drivers power seat is inoperable at times, it makes a grinding noise, and at times would not move at all, there was a pulsation when brakes were being applied, brakes were replaced and the rotors were resurfaced, starter was replaced, there was a clunking nosie when driving straight or making turns, the dome light fell off, trunk is hard to close, consumer has to slam trunk to get it to close, the dealer found the latch out of adjustment, when starting vehicle there is a noise from the engine area, there was a noise coming from the wheel area, dealer could not duplicate consern, alternator was replaced, vehicle stalled, delaer replaced fuel sending unit, the clock radio was loosing time, the remote keyless entry will only work when consumer is close to the vehicle, the windows were making a scratching noise when being rolled up, the air conditon has an odor, steering wheel has a mild vibration when driving.
Had front & rear wheel alignment done 3 times in the may 2002 with no correction done to correct the problem of the pulling back & forth from side to side and keeping the car to stay on the road.this has started to wearing down my tires at a accelrated rate, which may have to be replaced.fuel injection system is making the car idle very rough while sitting/parked.
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