Consumer states the vehicle's front head light lenses dropped and the dealer replaced both lamp assemblies.
1997 Pontiac Grand Prix lights complaints
Page 3 of 6: complaints 41 to 70 of 152, newest first, as owners wrote them.
Front lens covering falls off and headlight burns out. Three failures to date. Two dealers said that it was a design fault. Mr
Consumer states while driving the head light cover fell off, which result in the bulb blowing, from the exposure.dealer contacted. Nlm
While driving and applying brakes, and when the vehicle hit a bump in road right headlight module fell out, causing damage to vehicle. Dealer notified.
Drivers side headlamp cover fell off and within 2 months the passenger side headlamp cover fell off. I did not witness either actually take place. Upon taking the vehicle to a repair facility I was informed that this model year of vehicle had a problem with the sealant used and that it was not an uncommon problem. However, no recall was done for the defective components which caused me to have no lights for driving at night. I was out of pocket $275 to replace the two "capsules" as they are called.
Headlight covers keep falling off. Right one fell off once, then left headlight cover has fallen off 3 times.
The first headlight cover fell off at 42000 miles during a rainstorm which blew out the light. This was under warranty and was replaced. However recently the other side headlight cover fell off while driving at night and blew the light out. It is a safety concern if both lights were to go out simultaneously. This is an obvious defect in the glue.
The lens on the headlight assembly fell off. In turn, the bulb failed/broke as it was directly exposed. For approximately two years preceeding this failure, both headlight assemblies showed condensation on the inside of the lens. Upon contacting the dealer, both the parts and service departments indicated that the glue that holds the headlight lens to the assembly has been failing. They indicated that they are aware of this situation but that gm is not covering the replacement of this known failure.
The lens on the headlight assembly fell off. In turn, the bulb failed/broke as it was directly exposed. For approximately two years preceeding this failure, both headlight assemblies showed condensation on the inside of the lens. Upon contacting the dealer, both the parts and service departments indicated that the glue that holds the headlight lens to the assembly has been failing. They indicated that they are aware of this situation but that gm is not covering the replacement of this known failure.
Due to moisture that gets trapped in headlamps, this causes the adhesive to turn brittle and inturn lens can fall off. Now the right hand headlight lens is about to fall off too. Have to replace both headlight assemblies due to poor adhesive used in producing the headlamps.
Driver's side headlight lens fell off..passenger side lens is about to fall off. All due to moisture that gets trapped in headlamp. Very poor adhesive used on lens.
Consumer states that the headlights are incased in a no vented system. System builds up pressure. While driving, he heard a bang and saw the headlight cover fly off of vehicle about 15 feet. Took to dealer and they are aware of this problem. Nlm second incident happened on the drivers side.
Hile driving and without warning headlight lamp came off, causing glass to brake and shatter on highway.
The head light covers have popped off twice resulting in the bulbs burning out quickly. The vehicle has taken to the dealer. Nlm
Lense fell off headlight. This caused bulp to blowout. Took vehicle to dealer and they wanted to replaced whole headlight assembly. Consumer just wants only the bulb. Please provide any further information.
The lens on the headlight assembly fell off. In turn, the bulb failed/broke as it was directly exposed. For approximately two years preceeding this failure, both headlight assemblies showed condensation on the inside of the lens. Upon contacting the dealer, both the parts and service departments indicated that the glue that holds the headlight lens to the assembly has been failing.
While driving headlight covers fell off front end of vehicle. This was a reoccurring problem, causing traffic violations and safety hazards.
Headlights constantly have condensation in them. One day while doing a quick stop from 30 miles an hour, the left front lens fell off and front wheel drove over it, smashing it to pieces. The lens itself could not be replaced, the complete assembly including turn signal indicator had to be purchased at $100.
Cover for left and right headlights fell off with out knowledge of a problems. Both within 2 months apart. Had to buy whole headlight assembly at 72.00 dollars each. Rack and pinion went out of steering box and was unable to find the right part. Had to substitute for a stand box. Heard there was a report of this problem before in the USA today.
Steering - rack & pinion failed while making a left turn - it was very hard to turn the wheel so that we could clear the intersection. It was also difficult to park the vehicle. Steering to the right was normal. Replaced rack & pinion $780.54. Headlights: moisture buildup in front headlamps. Dealer replaced seals 1/98 under warranty. Another moisture problem developed 3/99 -dealer replace both headlamps. Air conditioner: system failed on7/01 - unable to adjust air flow and air could barely be felt coming from the vents. Dealer found that vac line was split at pump - $42.23 to repair. Air system failed again 6/99 - loose vacuum hose repaired $21.59. Air bag indicator comes on and goes off at random. Dealer ran a diagnostic and found an error code, which they cleared, but no problem - issue unresolved. Rear power windows failed - dealer replace regulator on both rear windows - covered under warranty. Alternator failed 10/01 - replaced $314.54
After replacing both head light lenses six month ag right side was missing. Dealer notified. Feel free to provide any further information concerning this matter.
In october of this year I was at a mcdonalds drive through, and driver's side lens cover fell off headlight assembly. I picked it up, and when I got home I used epoxy cement to put it back on the headlight. Two nights ago while my wife was driving home from work in the rain the right cover came off and the lamp blew out at sixty five miles per hour. If both covers had came off at the same time she would have been left with only fog lights. When I contacted the company, they said well if the glue got moisture on it it could fail, and I replied that we didn't drive the car in a garage, and it was raining that night. Thank you robert stearsman.
Other complaints listed on internet at similer mileage.
Both left and right headlight assemblies have fallen off three times. Glueing them back on only fixes the problem temporarily. Eventually moisture gets inside and the light will fail or the reflective surface will tarnish and will restrict visibillity at night.
Cover for head light assembly has fallen off three times. Front-right cover had fallen off two times, and front-left cover had fallen off once. Dealership examined vehicle and made repairs. Please provide any additional information / attachments.
Covers were replaced by manufacturer at 40,000 miles cover fell off again at 85,000 miles, both covers were replaced at 40,000, and both covers will need to be replaced again. They are held on with glue and it keeps failing. My concern is that this could puncture a tire if it falls off on a major road and cause an accident.
Dome light would come on and remain on for approximately 2 minutes or more while driving. Dealer notified. *ak locks, seat belt indicator, and cruise control acting weird, fuse replaced and as soon as it was started, the vehicle blew a fuse.
The driver side headlight lens/cover fell off in august, leaving halogen light unit exposed which LED to premature failure of bulb. Condensation inside that headlight was observed for several months prior to the failure. I didn't think anything of it because there was often condensation in the lenses of my 1987 olds cutlass wagon from 1990-2000 (when I owned the car) but nothing ever happened to the headlight lenses or the bulbs. I asked the dealer about replacing the lens as defective three times. The dealer told me that the lens was not available as a separate part and offered to sell me a new headlight "bucket" (lens and holder assembly) for $70. Service counter man didn't even have to look up the price as he had "just sold one" the previous day. I told both the service manager and parts manager that I thought this should be covered under warranty. Don't get me wrong - I have had no problems with this dealer - they seem to be good people, but I've been in manufacturing most of my career and this is the old "pretend we don't have a problem and it will eventually go away" dance. Research among other grand prix owners, area service men (off the record, of course) and http://www.grandprix.net/problems indicates this is a very widespread problem that pontiac refuses to acknowledge as a defect. What happens is the glue that holds the lens to the headlight "bucket" dries, allowing more moisture to enter, which further deteriorates the glue and causes the lens to fall off. Without the lens, the $20 headlight bulb will burn out within 1-2 weeks from weather exposure. I had planned to complain to pontiac, but research into others with this problem indicates that pontiac does not seem willing to admit this is a manufacturing defect. I have owned cars for almost 30 years. Headlight pieces aren't supposed to just fall off - are they? Is this the correct forum in which to make this complaint or should I be contacting some other agency? Please let me know. Thanks for your time.
Non-operational headlights due to lens coming off headlights. Dealer was notified, and informed of no manufacturer's recall on that parts.*akboth front head light lens coners feell off, they fell at separate times and the bulb immediately failed as well leaving limited to no visibility for night driving. Nlm
Headlights fog up which causes difficult visibilty. Dealer advised consumer that defect was due to water build up, and was a "manufacturer's defect". Also , driver's side headlight was begining to fall off.
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