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1997 Pontiac Grand Prix steering complaints

Page 3 of 8: complaints 41 to 70 of 216, newest first, as owners wrote them.

See the summary of 1997 Pontiac Grand Prix steering problems: which part fails, at what mileage and related recalls.

Filed Jan 21, 2004 · Steering · 87,000 miles · WA

When making a left hand turn vehicle temporarily lost power steering. Dealership was notified, but did not resolve the problem.

Filed Jan 15, 2004 · Body, Brakes · 80,000 miles · GA

This is the worst automobile I have ever owned. It is nickel and diming me to death. Both back windows are being held up in place by sticks that I have proped under them. The front passenger window I paid $300 to have repaired. The steering locked up on me and I had to dish out $500 to get that repaired, gm recalled it a couple of weeks after that, thank god I got some of my money back for that repair. The passengers side head light lens cover fell off $75 to replace that. I am presently working on the brake transmission shift indicator which I just called the dealer for a price on the part and am told it will be $224.07 for the part and probably $115 for the labor. The engine leaks oil I had my wife take it to the shop for them to take a look at and they told her that no leaks were evident. Well the oil in my driveway is coming from somewhere. I will never own another gm product in my life again. Not even if it is given to me and 10,000 to use toward the repairs of it.

Filed Jan 15, 2004 · Steering · 115,000 miles · MI · fire

The reason for complaint is a fire under the hood. The insurance company has said it is totaled. No offer has came in for a clain as of today. The car was parked and had been off for approx. 15 min. When smoke was noticed coming from hood area .fire dept. Was called and fire was exstingished. No injury occurred. This fire could have burned our home had it been in our garage.

Filed Jan 13, 2004 · Steering · 85,400 miles · FL

While driving at 30 MPH consumer heard a loud noise, making itdifficult to steer, and the steering wheel became stiff. Vehicle was towed to the dealer, and technician replaced the tensioner, two belts, and pipe assembly at owner's expense of $465.00. *ak

Filed Jan 13, 2004 · Steering · VA

I had to have my rack&pinon replaced on by 1997 pontiac grand prix

Filed Jan 12, 2004 · Steering · 85,000 miles · MI

I had the power steering recall done on my 1997 pontiac grand prix gtp when the recall first came out. Prior to the recall I had zero problems with my power steering. After the recall, not even days later, my power steering rack now leaks and is "jerky" when turning. The dealer will not cooperate in fixing it and thinks the recall has nothing to do with my new problems right after the recall work.

Filed Nov 5, 2003 · Steering · IN

Problems with windshield wipers and steering.*mr (nar) the vehicle was taken to the dealer for steering noisel. The dealer attempted to repair the vehicle but was unable to alleviate the noise.

Filed Sep 23, 2003 · Steering · IL

1997 pontiac grand prix shakes badly when accelerating during a left turn. The pontiac grand prix was not a listed car in your news release monday about steering problems in gm cars made between jan. 1996 and oct. 1997. However, it too has the problem.

Filed Sep 9, 2003 · Electrical, Steering · 46,000 miles · TX

06/10/02 pontiac grand prix VIN# [xxx] was taken to mitchell pontiac in san angelo, texas re# action # pe01038, recall# 02v286 & gm recall # 02049. This recall involves the total replacement of the rack and pinion steering assembly. Mitchell pontiac replaced a bearing and returned the vehicle. Subsequently, loud knocks from the affected area, total loss of head lights, air conditioning failure and other problems arose. The vehicle was then returned on 09/08/03 for repair of these problems. Mitchell pontiac refused to rectify the situation. Gm was contacted and stated that there was nothing that they could do.*ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 4, 2003 · Steering, Suspension · MA

Vehicle was taken to the dealer for recall 02v286000 repairs concerning power steering assembly. After repairing the defective parts, dealer told the consumer that vehicle had to be aligned, and charged $139.99.

Filed Aug 25, 2003 · Steering · MT

Power steering - turning to the left - recall?.

Filed Aug 7, 2003 · Steering · GA

Vehicle loses power steering when making left turns. *mr there was an intermittent loss of power steering assist when a left turn was made, usually at low speeds due to the steering gear assembly. The power assist was normal on right turns. Recall#02v286000 would only replace the rack and pinion but the dealer stated that the steering gear assembly needed to be replaced in order to fix the problem and was not covered under the recall.

Filed Aug 7, 2003 · Electrical, Engine · 23,000 miles · MI

Problems with power steering pump, alternator, rack and pinion, power windows, and head gaskets. *mr the power steering pump had suddenly gone out in traffic, the vehicle stopped abruptly in the middle of traffic(the alternator was replaced), the consumer discovered that the windshield wipers were inoperative upon start due to the failure of the wiper linkage under the cowl, the steering skipped as the consumer made right hand turns(the rack and pinion was replaced along with the power steering pump), the headlight lens had fallen off, the ceramic headgasket had to be replaced, the was a hesitation and alternator had to be replaced for a second time, the air bag warning light had come on due to a short in the wiring harness, the transmission grabbed along with hesitation(a tune up was performed and work was done to the transmission), the vehicle couldn't be taken out of the park position(the shifter was replaced), the power window(s) failed, the tire pressure light had illuminated, and the windshield wiper pump leaked and would not hold fluid. *scc

Filed Jul 17, 2003 · Steering · 53,411 miles · IN

The vehicle loss power steering while turning into a parking lot.*mr. The power steering rack was defective and needed to be replaced.*ts. The consumer took the vehicle to a gas for repairs. The consumer later received a recall notice regarding the steering rack and pinion, and when she contacted the dealer for reimbursement she was told to bring the vehicle in to make sure the repairs were done correctly and to bring in the old part in which the vehicle was repaired 6 months ago, the dealer finally stated they would not reimburse the consumer, because the repair was not done a gmc dealer.

Filed Jun 26, 2003 · Brakes, Electrical · GA

The steering wheel failed to turn to the left, instead it turned completely around. *jb. Also the vehicle experienced problems with the alternator, rack and pinion, brakes, seats, windows, battery, bulbs, steering pump, and the sun roof leaked. Ph

Filed Jun 17, 2003 · Steering · FL

While turning vehicle right there is a knocking noise and steering wheel is hard to turn due to rack and malfunctioning.

Filed Jun 8, 2003 · Steering · 56,430 miles · NC

The original steering rack had to be replaced with 50% reimbursement from general motors. After receiving a recall notice 01-03, we contacted general motors again and received the other 50% reimbursement for the original replacement after getting the lower pinion bearing inspected and replaced. On 06-06-03, the entire rack and pinion had to be replaced again with full cost to us this time. General motors stated that the car was out of warranty and the original replacement was more than 1 yr old. (we only got 18,000 miles out of the 2nd rack.).

Filed May 19, 2003 · Steering · NC

General motors voluntary recall of 1996/1997 and 1998 pontiac sunfire and transport, and 1997/1998 pontiac grand prix vehicles concerning possible separation of lower pinion bearing in power steering which could cause loss of power steering. The consumer would like an appointment to get recall repairs performed on the vehicle.*ak

Filed May 8, 2003 · Steering · CT

Consumer was not satisfied with recall 02049 repairs of rack and pinion steering on his 1997, pontiac, grand prix. Had the same steering problem.

Filed Apr 28, 2003 · Steering · 100,000 miles · MI

After the recall for the steering 02 v 286 000 was completed , the vehicle constantly pulled to the left. The dealership didn't align the vehicle.

Filed Apr 24, 2003 · Steering · NY

The vehicle experienced the same problem as stated in the recall regarding the steering rack and pinion, however the vehicle identification number was not included in the recall. Recall #02v286000

Filed Apr 23, 2003 · Steering · 59,480 miles · TX

I experienced a failure of the power steering where it is very hard to steer to the left and I almost had an accident. Since the car was out of warranty I had the rack and pinion replaced. I received a campaign letter from pontiac stating that there was a recall for this problem. I went to ewing pontiac and they confirmed the part was indeed replaced and I gave them the original receipts for the parts and labor but they refused to reimburse me because the receipt did not state there was a problem with the hard steering. I explained that the mechanic was a vietnamese who could not write in technical english. Contacted pontiac adn opened ticket 1-89071665 and after a week was basically told the same thing. Pontiac will lose a loyal customer because of this!

Filed Apr 21, 2003 · Engine, Steering · OH

The consumer had the power steering rack replaced prior to receiving a recall notice for the rack and pinion steering gear assembly. The customer service management informed the consumer his vehicle didn't qualify and did not have symptoms of the recall. The consumer was refused reimbursement and still wishes to receive. Other problems are as followed: oil pan leaked-replaced gasket assembly, and the end seals of the rack and pinion leaked, which were replaced. Mr scc

Filed Apr 17, 2003 · Steering · OH

The vehicle still experienced a problem with the rack and pinion after the recall was performed.

Filed Apr 14, 2003 · Steering · NY

When the consumer steered the vehicle to the left, the power steering failed, which caused the vehicle not to move.

Filed Apr 14, 2003 · Steering · 30,600 miles · NJ

Rack and pinion recall work didn't remedy the problem.

Filed Apr 11, 2003 · Steering · WI

Manufacturing recall p020449-s issued on january 23, 2003, however the consumer received the recall the first week of february. The repairs were made by an independent mechanic regarding the steering rack and pinion and also the power steering pump, the consumer requested reimbursement. *ak *jb

Filed Apr 11, 2003 · Steering · 30,600 miles · NJ

The consumer received a recall notice and a bearing in the rack and pinion was replaced. Immediately after, the consumer heard and felt a noise coming through the steering wheel, the consumer was informed the rack and pinion had failed, and the previous problem was not related to the rack and pinion. Mr scc

Filed Apr 9, 2003 · Steering · 15,000 miles · WI

Power steering module failed at 5-10 MPH while turning around in a parking lot.

Filed Apr 1, 2003 · Steering · GA

The steering wheel failed to turn to the left, however it turned completely around. The dealer stated the rack and pinion needed to be replaced.

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