Recall 02v286000 repairs concerning power steering assembly were performed. Consumer still had difficulty steering or turning the vehicle. Dealer would charge consumer to inspect the vehicle. Cause of the problem was not determined because consumer refused to pay for a problem related to recall repairs.
1998 Pontiac Grand Prix steering complaints
Page 3 of 4: complaints 41 to 70 of 89, newest first, as owners wrote them.
While driving steering wheel locked up. Vehicle was towed to the dealer, and they replaced the rock and pinion.
The vehicle was experiencing a problem with the power steering which caused the vehicle to grab when turning to the right. Please provide any additional information.
Steering rack slipped causing loss of power assist when taking left turns. Rack was replaced. There was a recall for this on some 1998 pontiac grand prixs but evidently they didn't check far enough so as to include my vehicle in the recall.thus I was told I am not going to be reimbursed for repairs.
When turning left the power steering stops functioning and turning becomes very difficult. This happens most frequently at lower speeds, but also has occured at higher speeds. This condition appeared about one year ago and has continued to worsen.
Steering pulled to the right causing vehicle to leave road, crash into tree, and burst into flames.
1998 pontiac grand prix has continued problems when making a left turn. Was told it is the rack and pinion steering, needs to be replaced. Also told it is unusual for this to happen and could be a defect.
The consumer stated the vehicle experienced the same problem with the rack and pinion as stated in the recall, however the vehicle identification number was not included. *ph the vehicle was hard to steer left. *ts
The dealership is refusing to honor recall 02v28600 for power steering assembly.
Consumer called complaining about having problems with the steering wheel lock.consumer was driving at 70 MPH and the steering wheel locked . He was aware that there was a recall o n the same type of vehicle.manufacturer was contacted, and stated that they were concerned, but have not yet done anything about it.
While turning onto street or highway there is a knocking noise coming from underneath the vehicle, and the steering column is loose.
While traveling on the highway and without prior warning the steering wheel made a certain turn. Unable to control the vehicle, hit a tree, and caught on fire.
Vehicle experienced the same defect with its steering rack and pinion as stated in recall 02 v 286 000, butthe VIN number was not included. *tt the steering was extremely difficult from a stopped position and was a little less difficult while in motion. *scc
See the federal safety agency campaign id no. 02v286000: my 1998 pontiac grand prix is having the exact symptoms as described in this notice, which I obtained from the odi.the federal safety agency.dot website. On 6/4/03, at 9:48 a.m., I contacted braley & graham pontiac, in my hometown of sacramento, ca, at 916‑481‑2200 and spoke to brian at ext. 4248. Brian checked my VIN and told me, "there is no recall or open campaign on your car". I then contacted pontiac at 800‑762‑2737 and spoke to sean armstrong, (gm request no. 1-105820909) who, at first, could find no recall at all. When I told him that I had the federal safety agency campaign id number and then the gm recall no (02049), he put me on hold then came back and said that he had, in fact found the recall, but it did not include my VIN. I explained that my problem was exactly the problem listed and he said it was not covered. He suggested I take the car into a dealer and have them check it, (at my own expense), and possibly it could be used to extend the range of vins covered. I requested that gm provide a free inspection to determine the fact, rather than taking it in at my expense (and at my peril, as I have already had an experience with the local dealer that convinces me that they are not completely honest !). He said that was not possible. I then tried to call the federal safety agency auto safety hotline at 888‑327‑4236 to request further assistance in getting this safety issue resolved. I got a recorded message that "due to an unexpected emergency...(they were not available to answer my call)" I left a rather frustrated message with my phone number and name, and then immediately turned on my t.v. To see what unexpected emergency had shut the u.s. Government down. I can understand that the indictment of martha stewart may be of interest to many, but (since it is the only lead news story I can find) I have difficulty understanding how that could be the source of shutting down the federal safety agency safety hotline.
The federal safety agency recall 02v286000 the vehicle experienced the same problem with the rack & pinion, however the vehicle was not included under the recall, due to the date of manufacturing. *ak
Rack and pinion gear binds when turning left, dealership replaced rack and pinion. Car not covered under nhsta campaign id number 02v286000. Request vehicle be included in recall.
Defect in rack and pinion steering gear.
Nar 3-11-03 the consumer received a letter from pontiac stating that a recall had been issued for the power steering gear. The consumer had recently paid approx $1,192.09 for repairs to fix the steering gear on his vehicle. The consumer then sent in the receipts of the amount of money spent to fix the problem and requested reimbursement but his claims were rejected. *cb
Recall #0 2 v 28 6000. Consumer was informed by dealer that his vehicle has the same problem but the recall regarding the rack and pinion did not apply to vehicle, the vehicle identification number was not included in the recall. Sc
The vehicle was taken in for a recall regarding the rack and pinion (recall #02 v 286 000). Upon picking up the vehicle, consumer noticed the steering wheel was no longer in its original position. *jb the dealer resolved the problem. Scc
Recall on 1998 grand prix gt. (rack & pinion) pontiac refuses to repair their recall on the 98 grand prix.... Here is a letter I sent them.....I became aware of the current recall and took my car to the dealer. The steering gear condition has happened to my car. The rack and pinion has released which has caused my car to have no power steering to the left. This occurs when driving at low speeds. It has made it very difficult to drive thecar. I was informed that my VIN number was not recalled at this time. The service manager at coggin pontiac is aware of the condition of the car. He was able to drive it and stated that the car has the exact problem that is being recalled. The service manager said we could fix the problem and get reimbursed for the service if the car is recalled. This part is very expensive and I do not want to take the chance that the car is not one of the ones being recalled. I talked to pontiac customer service manager on the phone and she referred me to everit howell, I have not had a chance to contact himyet. She did state that car would not be fixed because of the VIN number. I find it strange that you are recalling the same car I own for the same problem I have but because my VIN number is not reported the car will not be fixed. I love my pontiac and I would hate for a problem like this to encourage me to go to a different manufacturer for my next car. I think they need to look more into this recall. There is no telling how many other cars are out there just like mine.
The vehicle experienced a problem with the rack and pinion, there was a recall regarding the issue, however the vehicle identification number was not included in the recall. *jb when the consumer made a left turn in the parking lot, he heard a snapping noise in the front end and the steering had become hard. The steering remained hard to the left, but easy to the right. Scc the consumer requested reimbursement.
The federal safety agency#02-v-286-000: consumer has the same problem. This vehicle is not include due to the VIN. Dealer has been notified. Ph
Rack and pinion steering failed, vehicle lost control, resulting in a collision.
Recall number 02v286000 I have the problem that is stated on the recall. I called pontiac at 188 762 2737 around 12-12-02. They said the recall should not have been released to the public yet. I woould have to wait till dealer got the recall notice before they would pay to have my car fixed.that it would be the first of the year before the dealers got the notice. My car has been parked sense then. Am a fraid to drive it. Something needs to be done.I need a loaner car or mine fix. Can you help ?
While driving, the vehicle makes an extremely loud noise when making a right or left turn causing a distraction. Ts the dealer stated that the rack and pinion assembly needs to be replaced.
Consumer states when turning left the steering wheel locks up. Please provide any additional information. Ph
While driving consumer made a left turn. While turning consumer heard a loud noise from the front of the vehicle. Within seconds of consumer hearing the noise they lost power steering. Consumer had vehicle towed. Dealership replaced the serpentine belt and other parts. Please provide more details. Ts
Steering wheel jerked to the right, smashing into a curb, cracking a rim and destroying a tire. Dt
No summary. Dt
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