2002 Pontiac Grand Prix: power window failure

Filed Aug 26, 2014 · Electrical, Visibility · 110,000 miles · TX

Driving on highway, back driver's side window comes crashing down into car door, for no reason. Then back passenger window stops working completely, a few weeks later. Driver's side window starts sliding down as car is in motion after turning corner, I grabbed window trying to hold onto it, so it wouldn't drop all the way down into the door, rushing home so my husband could tape up the window till we could get it fixed. Now the front electronic passenger window will not move up or down. This has happened within a few months of each other for " no explainable reason". My husband and I are in our 50's, with no children or passenger's in the car, and have never had this happen to any car we've owned in the past. Help, we know this is very dangerous and not normal!

Filed Nov 29, 2006 · Visibility · 39,000 miles · CA

2002 pontiac grand prix. Window regulators. These replacement parts are the second and third regulators that have needed to be replaced. Our vehicle has only 50,000 miles on it (over the warranty period) but it is obvious that these regulators were manufactured with a design flaw. Our windows are hardly ever used here in california, summer time with 100 degree heat the air is on all the time, and then in the winter the heat is on. Back in 2005 your company reimbursed our cost of the first regulator that when defected on our and I believe that your company will do the right thing again this time. When these regulators fail, the window falls down into the door leaving the driver to being exposed to bad weather.

Filed Sep 20, 2005 · Visibility · 70,000 miles · FL

In june 2005 the passenger side window motor on my 2002 grand prix gtp broke and just today now the driver's side has done exactly the same. Back in june it cost me over $400 to have a "used" part installed and that was not even easy to find. I am going to have to get this fixed asap and worried that once again I will have a problem finding the part. I will be making a direct complaint to pontiac as well as I believe that it is ridiculous to have this happen to two windows in less than 4 years. I live in south florida and rarely even use the windows because the A/C is always on. Very disappointing.

Filed Sep 13, 2005 · Visibility · AZ

Dt: 2002 pontiac grand prix. The consumer stated the front passenger window fell down, then, the driver's rear window fell off four days later, and finally the passenger's rear window fell off the next day. This problem started on august 24, 2005. The motor regulators for the front windows were replaced about a year and a half ago. The vehicle was taken to the dealership. The first two windows were fixed. When the third window fell off he consumer contacted pontiac, and they paid for the repairs. The manufacturer stated they would reimburse the consumer for the previous work, but they called back today and stated they would not.

Filed Aug 30, 2005 · Visibility · AZ

Through normal use, all four window regulator motors on my 2002 grand prix have had cable breaks or entanglement with the housing. 2 (front) have been replaced by myself at the cost of aftermarket part of $90 per instance. 2 (rear) have been pre-paid for $90 per item, but remain a back ordered/unavailable item - 1 part since june. 3 of original parts are still available for inspection. The two rear windows have required imaginative solutions to remain in a closed position. The most recent occurrence is listed as the incident date.

Filed Jul 12, 2004 · Visibility · AZ

Rear and front windows did not roll down or roll up. Consumer contacted the dealership. Technician indicated window regulator failed.