Dt*: the contact stated there was a lot of play in the steering wheel when turning left or right. The steering wheel shimmied causing the vehicle to be very difficult to steer at various speeds. The dealership determined there was an intermediate steering shaft problem; however would not sell the contact a new part but offered a kit to repair the vehicle. Updated 10/04/06.
2004 Pontiac Grand Prix steering complaints
Page 3 of 3: complaints 41 to 64 of 64, newest first, as owners wrote them.
Steering on pontiac 2004 grand prix has popping noise. Car has been to vista ridge pontiac in carrollton, tx 4 times and it is still not fixed. I was told it was a nuisance noise. They tightened the bolts. When I brought the car in the fourth time, the salesman who sold me the car told me that they don't build the cars and that perhaps the person that built the car "had a bad day" or was inexperienced. At the suggestion of gm customer service, I am going to take the car to another dealership for repairs. I am appalled that an employee of a dealership and a representative of general motors would tell a customer that. Especially, after I bought three cars from them. I am hesitant to purchase or lease another gm product again.
Steering wobbles, when brakes applied steering wobbles even more, car seems to want to go in any direction it chooses , was told in oct 05 two rear wheels had flat spots, replaced 4 new wheels and 4 new tires in feb 06, problem still there took to tire kindom where wheels and tires where purchased and was told that inner tire rods were bad, took to dealer and was told no problem but never took tires off or checked tire rods, now being told by dealer everything is tight, still wobbles , still wants to drive to the left, to the right any which way it wants to go, now being told rotors need to be done, oh yeah when it rains the passenger side floor gets drenched, clicks from left and right turn, but dealer says nothing wrong.
After three trips to the pontiac dealer, my problem with steering system has not be corrected. The car makes a loud grinding sound when turning right at low speeds. Also, when going over multiple bumps, it feels as if the steering wheel is disconnected from the car. I do not feel confident driving this vehicle --- especially when general motors tells me that there is no fix for this problem but has acknowledged a steering system problem on 2004/05/06 grand prix's, chevy impalas and buick lacrosse's.
I have a 2004 pontiac grand prix gt1 and we are having a problem with a rattling noise in the front end suspension of the vehicle, we had the half shaft replaced and that helped the loose feel but the loose sounding noise from the front end persists. The car feels stable but seems to drift off track a lot needing a lot of correction on straight roads. I am taking it to the dealer again next week. The headlights on the car shake badly also, seems common.
I purchased a 2004 pontiac gran dprix gt2 in june of that same year. One week later the repairs began. The most scary occurring on the date mentioned on this complaint, may 26, 2005, eleven months after I purchased the vehicle. My car died while driving 65 MPH on the highway with my three small children in the back seat. The car had no power whatsoever, no steering, no gas, no lights, nothing. I thank god we are alive. The mechanics at the dealership diagnosed the problem as a faulty ignition switch. After this incident I rented a car at my own expense for eight weeks. We did not step foot in the vehicle for that period of time. For financial reasons I slowly began driving my car again. There were repairs before that event as well as afterwards. These include the brain, transmission, brakes, axle, wheel bearings, steering, sunroof, fuel injectors, and safety belts.
Car was driving at highway speed. Attempted to move to left lane to pass a vehicle. Noticed difficulty moving steering wheel to the left. Immediately pulled off highway to investigate. Discovered that steering wheel could easily move to the right but was nearly impossible to turn left from a stopped position and was difficult to turn left at any speed. There was no noises coming from the power steering pump and it appeared to be working properly. Towed car to local repair shop. Replaced rack and pinion assembly. Old part is available upon request.
I purchased the car in august 2004. Several months after the purchase I took the vehicle back to the dealership because I heard a clunking noise coming from the front of the vehicle when making a right or left hand turn. After the car was serviced, the dealership explained that gm is well aware of the issue (the dealership had received a notice from gm) but that a recall had not yet been done on the vehicle for this issue. The dealership said it had to do with a mount bracket that needed be torqued. If the bracket became too loose it could separate causing the driver to loose steering. I was never told that I would have to periodically take the vehicle back in to be serviced for this but yet again several months later I am beginning to hear the clunking. The steering also seems much more loose than it previously did. I also am beginning to hearing a clicking noise in the steering column, along with the clunk. I do feel this is a serious problem with this vehicle that gm should definitely be held accountable for.
When making a left or right turn, it makes a loud clicking noise. I just bought this car and am having trouble getting the dealer to fix the problem.
My 2004 pontiac grand prix makes a clicking noise when making a left turn. I reported the incident to my dealer about 6 months ago and was told that the problem could not be found when they test drove the car. I am still having the problem more frequently. After reading the complaints and service bulletins I see that there are several other people with the same problem and that it is a safety issue with the car. Why hasn't anything been done to correct the problem? Also, last august (2004) I was driving around a slight bend which merges onto a very busy highway and my car went into a complete spin. I was unable to steer the car and spun numerous times before crashing into a hill of grass at which point the car stopped and shut down. This was apparently a "driver error."
2004 pontiac grand prix engine shuts down while driving. Immediate failure of power steering (impossible to make a turn while driving= scary!); electric/ electronic failure also. Then, after a complete stop, and key off ignition, the car restarts like nothing happens. The car when twice to the dealership, and did not find anything. They think that we don't know how to drive a car! This is a serious matter, and very dangerous! If someone dies from this occurrence, investigation will not concluded to this problem, but more likely to the lost of control of the driver! It happens 3 times to us already, and once with a grand-prix rental. Please check it.
2004 pontiac grand prix engine pulled and steering became stiff while trying to back out of a parked position.
Lost control of steering. Since reaching about 20000 miles on my 2004 grand prix, I noticed a ?clicking? Noise when I turned the wheel left or right. It was especially noticeable at low speed, e.g. In a parking lot. I took the car to the dealership and was told that they tightened the steering and that gm was aware and that?s what they were supposed to do and that it was safe to drive. I was not told that I should continue to bring it in. The noise diminished for several days and then returned. It has been making that noise now for several months. Yesterday, I was traveling on the highway and turned off at an exit ramp. As I slowed down to turn onto the ramp the steering locked to the right and the car spun around in circles until it finally came to a stop. It seemed as through the accelerator and the brakes were not working effectively. The car shut off. I restarted the car and drove 2 miles to the dealership where it was purchased. I was told that the shaft was replaced and the car is fine. I was also told that the shaft probably wouldn?t have caused the car to spin like that?that it was driver error.
2004 pontiac grand prix, clunking noise on drivers front end when you turn the wheel either left or right. I was advised yesterday that gmc is aware of this defect and at this time is doing nothing. There was a technical bulletion issued on 7/27/04 to gmc/pontaic dealerships. "defect" certain passengar vehicles have a condition where the front fram rear body mount bracket may fracture and degrade to the point where the intermedicate steering shaft could separate, resulting in loss of steering control, which increases the risk of a crash. This is a serious defect. I have spoken with pontiac, gmc, and the local gmc dealership and gotten nothing but the run around! If you view a website called "mycarstats.com there are comsumer complaints on the steering column. I guess someone has to be killed before gmc acknowledges this defect. Please could someone contact me.
I was driving down a 4 lanes highway heading home at 2:30p.m. As I proceeded to slow down for a red light, all the lighs in the vehicle flashed and then everything went out, including my power steering and brakes. Luckly no cars were to my right and I was able to turn the stiff wheel some and jump a crib. I then had to use my parking brake to stop the vehicle.
1) after turning off a major road into a residential complex, the car first hesitated, then I lost power steering while navigating a sharp left curve; after turning the car on and off twice, was able to regain steering; service department was unable to repeat the problem nor determine cause; 2) on 2 occasions prior, I experienced severe hesitation on acceleration--severity of hesitation seemed to be directly related to rate of acceleration (hesitation most severe at hard acceleration); the hesitation continued every time I depressed the accelerator until the car was turned off; when the car was re-started, the problem was gone; these 2 occurrences happened about 45 days apart and again about 30 days later, prior to loss of power steering described in #1; service department has not been able to repeat the problem nor determine possible cause; 3) nuisance problem--recurring squeaking, at times squealing, in the steering column when turning at low speeds; on one occurrence there was also a rattling in the steering column; dealer has lubricated, re-lubricated, re-installed coil, replaced intermediate shaft.
1) the intermet cast aluminum steering knuckle failed in my 2004 pontiac gran prix at 26,000 miles. I recollect hitting 2 large potholes, one at about 20,000 miles, the second at 25500 miles and the knuckle broke after bumping a curb at a speed of 28 miles an hour at 26,000 miles. ) when the steering knuckle failed, the half shaft came out, the tie rod bent, the aluminum rim broke, and the mcpherson strut bent. Total cost for the repair was $3,500. I was lucky that I hit a curb at a low speed. I was able to still steer the vehicle. The failure mode I believe was impact, rather than fatigue, which could have occurred at 70 miles on an interstate. 3) gm would not take responsibility for the failure as it was due to collision with a curb. This vehicle was repaired at cost to the company that I work for.
While driving consumer heard a clicking noise coming from the steering wheel column. Dealership was notified, but not resolve the problem.
When backing and turning left from being parked on level asphalt, the steering wheel repositioned itself about 20 degrees. *nm when the incident occurred the engine pulled and the steering became momentarily stiff.
I purchased a 2004 pontiac grand prix gtp comp g from rydell automotive (van nuys, ca) on october 24, 2004. In may 2004 the power steering hose had to be replaced due to a fluid leak. August 23, 2004 I had the 30,000 mile service performed (I have a long commute), and that included a service of the power steering system. August 31, 2004 while making a three point turn in a parking lot, I heard a loud pop and lost the ability to control the steering of the vehicle. White smoke poured out from under the hood and filled the passenger compartment (the A/C was on). I turned off the car and opened the hood to see the engine on fire. The fire was extinguished by several large bottles of water and the assistance of a passerby. The car was towed to the rydell dealer in san fernando where it remains un-repaired. The gm factory representative who inspected the vehicle said I should submit a claim with my insurance, even though I am clearly within the warranty period. Currently negotiating with the dealership directly and I am requesting a replacement vehicle since I feel the problem could recur.
A clunking noise recently appeared in the steering when turning left or right. Mainly noticed at higher speeds when turning slightly (1/8th steering wheel turn) or at low speeds and turning sharply. Something feels loose in the steering system.
Steering became loose and sloppy. Knuckling and clunking noises from steering when wheel turned from side to side. Upon turning left, car would dramatically understeer, then suddenly oversteer, resulting in loss of control of vehicle.*ak . Taken to crown pontiac in st. Petersburg, fl. They diagnosed "loose rack and pinion retaining bolts and bushings". Fix: re-torqued bolts. . Condition recurrred within 3 days. . Called gm, who sent regional representative to drive vehicle. I asked them why bolts would work loose after 10k miles, and why they didn't replace the bolts, or they may work loose again. . They said "it depends on how they torqued them" . Vehicle presently in service for steering control issues for second time. . This condition is unsafe. Vehicle will not hold a straight line down the road, and when turning either right or left, the vehicle will take-off in that direction and if not corrected, will turn in a circle if not corrected by hard steering in opposite direction.
Intermediate drive shaft replaced at 1,500 miles. Power steering pump went at 2,000 miles, had it replaced. Also at 2,000 miles cv joint and boot had to be replace. Headlights bounce while driving over minimal bumps, door panel rattles. Dash above speedometer rattles but dealer can not duplicate so no fix yet. Car is going back to the dealer today for a rattling noise coming from front end. Need I say more? Lemon!
Vehicle pulls to right. Was out of alignment and toe adjusted both sides. Problem recurred after approx. 200 miles. Was found to be out of alignment again and torque steering upon acceleration. Dealer loosened cradle bolts and shifted cradle right, then reset toe each side.
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