2004 Pontiac Grand Prix: clunking or noise when steering

Filed Jul 31, 2014 · Brakes, Engine · 115,784 miles · IN

[xxx] insisted, "they're cars are safe, but this is far from the truth!" I purchased, this car on 02/26/2014, and there where no visible sign on how much the car cost, [xxx] was the salesman, who gathered my information, showed me two cars, and I test drove one, but none was what I was looking for, because I indicated, I needed and SUV for my work, but they said, "your income wasn't enough, and I asked, why none of the vehicles have prices on them, but they continue to avoid my questions. I was not satisfied with the two vehicles, and their manager, which finance the vehicle from [xxx]/cnac came out and showed me two other vehicles, and I kept asking for a SUV, but his explanation, 'it isn't in you price range, and we will do a budget after you choose a car, and out of the four choices, I chose the grand am, I test drove the car, I told them about the rubbing and a noise, and the indicated, you will have a warranty, and we will fix anything under the hood, and any thing that has to do with the brakes, tires, they are new, lights, because we refurbish all our cars, "that's why we charge what we do; everything is new on the vehicle!, but clearly this is a lie!" I have taken this vehicle to be fixed four times, this last time, I went to jiffy lube, and they took diagnostic, "the front brakes are going out, I had to purchase a air filter, and a pcv valve, the diagnostic test indicated, "I did not have a license light, left front light, left brake lights, turn signals do not work, nor do I have brakes!" I pay $339.91 a month, I indicated, to cnac, "I can not afford this price, I just do not want the car, and cnac finance guy told me, "you have already purchased the car!" a day after, I purchased the vehicle, the trouble started, check engine lights, oil lights, steering wheel clicking, and clacking, fixed after three months, never fixed brakes! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed May 26, 2009 · Steering · 60,420 miles · PA

I have a 2004 pontiac grand prix. When I turn my steering wheel, I hear a clicking noise. I am taking my car to the garage for the second time. I had the same problem over a year ago. I was told it is the torque in the bolts. The dealership is acting dumb and acting like they never heard of this problem, until I told them that they fixed it the first time. I do not want to take my car to the garage every year for this problem. I was also charged a fee for this recall. Why should I have to pay for this? Now I will not have a car for atleast two days because of this. Gm was no help. I will never buy another gm car.

Filed May 27, 2008 · Steering · 80,034 miles · OH

Tl*the contact owns a 2004 pontiac grand prix. When making a left or right turn, the steering shaft makes a clunking noise and shakes. Speed was not a factor. The dealer stated that there were no recalls and the component was not covered under the warranty; therefore, the repair would be the contact's responsibility. She was informed that the cause of the failure was the intermediate shaft. The current mileage is 80,248 and failure mileage was 80,034. Updated 6/16/08

Filed Jan 9, 2008 · Steering · 4,500 miles · KY

Tl*the contact owns a 2004 pontiac grand prix. While driving 25 MPH or turning the vehicle, the steering column made a loud popping sound and vibrated excessively. The dealer could not duplicate the failure. The contact filed a formal complaint with the manufacturer. The purchase date was unknown. The failure mileage was 4,500 and current mileage was 27,000.

Filed Oct 14, 2006 · Steering · 44,000 miles · IN

I bought my grand prix back at the beginning of july. About a month or so ago, I was driving through town, went to slow down, and noticed a clicking noise in the steering when I went to turn...no it wasn't the turn signal either. I can't feel any play in the steering, and I haven't had trouble turning, but the clicking noise can be felt in the floor board around where the pedals are. From what I've read, this must be a continuous problem, and gm should be held responsible for defective parts on cars. "usual wear and tear" could not be the problem if total steering failure is possible...I drove my 2001 grand prix this weekend...now I'm very leary about driving long distances, especially with my family in it...jet.

Filed Oct 18, 2005 · Steering · 20,000 miles · OH

I purchased the car in august 2004. Several months after the purchase I took the vehicle back to the dealership because I heard a clunking noise coming from the front of the vehicle when making a right or left hand turn. After the car was serviced, the dealership explained that gm is well aware of the issue (the dealership had received a notice from gm) but that a recall had not yet been done on the vehicle for this issue. The dealership said it had to do with a mount bracket that needed be torqued. If the bracket became too loose it could separate causing the driver to loose steering. I was never told that I would have to periodically take the vehicle back in to be serviced for this but yet again several months later I am beginning to hear the clunking. The steering also seems much more loose than it previously did. I also am beginning to hearing a clicking noise in the steering column, along with the clunk. I do feel this is a serious problem with this vehicle that gm should definitely be held accountable for.

Filed Oct 7, 2004 · Steering · 12,294 miles · NC

While driving consumer heard a clicking noise coming from the steering wheel column. Dealership was notified, but not resolve the problem.