Tl* the contact owns a 2008 pontiac torrent. While the vehicle was parked, there were strong fuel fumes emitting from the inner part of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired. The contact was aware of the federal safety agency campaign number: 12v459000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 76,446. Updated 06/29/16
2008 Pontiac Torrent fuel system complaints
Page 2 of 2: complaints 11 to 28 of 28, newest first, as owners wrote them.
I started to smell fuel while idling about 2 weeks ago. Took it to a mechanic who said that the whole gas tank had to come out & be repaired as there was a hair line crack in the fuel pump which was leaking gas. Had to pay $1008.12 usd for labor, parts and diagnostic.
I noticed that my vehicle was smelling like gas. While the car was parked idling in a driveway I looked under the vehicle on the passenger side to check the fuel tank and noticed fuel dripping down the side of the tank from the top of the tank. I turned off the vehicle and the fuel stopped dripping which indicated to me that it was coming from the sending unit on the top of the tank. Also the tank was under half full. Upon checking online I found multiple recalls on other gm vehicles of the same year for the same problem. Also the 2007 torrent model was recalled for the same issue so I don't know why my model isn't since it is the same issue as everything else that has been recalled. This is my family's main vehicle and they could have been engulfed in flames at any time it scares me to think of this. Also my vehicle is under 65,000 miles. I want this to be seriously addressed and please let me know if there is anymore info that I can give. I appreciate any help
Tl* the contact owns a 2008 pontiac torrent. The contact smelled a strong abnormal fuel odor inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Vehicle has 78000 miles on it fuel smell from under vehicle and in cabin coming from rear of vehicle vehicle is located in mesa az
While driving the car, there was a distinct odor of gasoline. Car was brought to our mechanic who checked it and it was determined that it was the fuel pump which was cracked due to extreme heat (weather). The mechanic advised us that there was a recall on this, however as we looked into it and we were told that there was not a recall but did see there were other complaints about the same issue. Thankfully, no one was injured but this could have been a very serious matter. We would appreciate you looking into this and making careful determination in your decision in covering this fuel pump under a recall. Please let us know as soon as possible your decision in this matter. Thank you.
Valve spring on cylinder 6 collapsed and created a misfire on that cylinder. The head had to be removed and machined. It caused bad acceleration from idle to almost 10mph. They replaced the spring, rocker, and push rod among other things, I.e. Gaskets.
The passenger side airbag indicator shows to be off when the site is occupied. I took it to the dealership and was advised nothing is wrong. I've has several passengers that weigh over 150 lbs plus occupy the seat and the indicator shows off. I'm very concerned nothing is being done about this also I'm have gasoline smells in the car but the 2008 pontiac torrents were not included in the recall of the 2007's. Would really like to see this addressed before something happens to anyone owning this vehicle. The traction stability light comes one when checked nothing the dealership just rest the light and it goes off for a while and comes back on.
Fuel pump is leaking similar to 2007 model's recall.
Tl* the contact owns a 2008 pontiac torrent. The contact smelled fuel inside the vehicle. The vehicle was taken to an independent mechanic who stated that the fuel pump assembly needed to be replaced. The vehicle was repaired and the manufacturer was notified. The approximate failure mileage was 74,053.
Car refused to accelerate when I tried to get out of a dangerous situation. Had to floor the accelerator and engine light lit up for a few minutes only. Jerking (lack of acceleration) continued until called gm ho and connected with my dealer under "special coverage." had to take a mechanic on the road and duplicate to be sure I was not dismissed again without fixing. Given a hard time about getting the full special coverage to cover the spark plug wires & spark plugs, but dealer gave in since repeated visits for same problem. Still awaiting a "specialist" from gm to call back regarding spark plugs being included and why I cannot view the actual "special coverage" document as to this problem possibly repeating itself every 6 months per other owners.
Reported very sluggish acceleration "chugging" between 45-65 MPH for the last year. No engine light. Took to dealer and they "couldn't recreate it" so nothing done.
Have sent this letter to the ceo of general motors on 6/3/14. I am still waiting for a reply. As it is stated, in this situation where gas and antifreeze were mixing in the engine, due to either a slow leak or a gasket blew, the torrent was not built with a sensor to turn on the engine warning light to notify the driver of a potential serious situation-total mechanical failure-leading to potential fatal injuries while driving-such as a fire, accident, or even death. [xxx] in reference to claim number [xxx]. I have called and spoken to dean at corporate on 6/3/14 and the dealership where I purchased my vehicle. 5/30/14, I call the dealership first spoke to a few people and left my information, I received no phone call back until I called corporate on 6/3/14 and complained. I find this very unprofessional especially knowing the situation where lives were potential at risk, and others still are. The major concern with my vehicle is that out of nowhere without warning the engine failed. According to the mechanic the vehicle does not come with any warning light to notify the driver of this situation-this is unacceptable. My car is a 2008 pontiac torrent with 50,000 miles on it. The mechanic and the insurance company that has now inspected the car, concur that this is from mechanical failure. As a mother of 3 children, to think that there could have been an accident with them in the care-possibly leading to deaths?well you can imagine my concern. As I am blessed that this was not the case and the car just died, I do not feel this is a safe car, and being a woman in your position I hope you can understand my position and will do the right thing for the safety of my family. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). Tr
There is a very strong fuel smell from under the vehicle it does not matter if I have a full tank or almost empty tank of gas. There is no visible leaks anywhere. I am a mother of two small children and this is very concerning to me.
My car smells like gas inside and outside. There is no visible leak and the smell is getting worse. There are no codes coming up on diagnostic screening.
In may of 2012, I noticed a strong fuel smell coming from the right rear of my vehicle. At first I thought that it might have been a bad fuel cap, so I replaced it. That did not help. Since I was planning a trip across country I had a mechanic friend check it out. He said that he could not tell where it was coming from. It does not matter if I have a full tank or if it is almost on empty, the smell is the same. It has been six months now and I still have that horrible smell. I took it to a dealership to have them give me some advice. I was told that the tank would have to be dropped to see it they can tell where it is coming from. There is a small leak coming from somewhere. This is my only way of transportation and I can not afford to put it in the shop for them to keep for an undetermined about of time. Can someone please advise me what to do!!! Is there a danger of an explosion? It is at there rear of the vehicle near the exhaust system.
Noted gas smell around the back of vehicle. Reviewed for possible gas cap issue but this was not the problem. Further review from under the vehicle identified a small gas leak coming from the top of the gas tank. Gas tank is located next to exhaust pipe that could cause fire. Took vehicle to noted dealer and they conducted a more detail review of problem that was identified gas leak was coming from top of gas tank (fuel pump and lines issue) and if not noted or attended to could result in possible ignition of gas tank, explosion and possible lost of passenger life. Vehicle has not been involved in any kind of activity that would enhance this kind of problem. Clearly a vehicle defect that should be addressed to avoid possible safety issues. A recall should be reviewed. This issue should warrant complete warranty coverage by vehicle at no expense to owner. Not a normal wear and tear issue but a defective safety issue.
Tl* the contact owns a 2008 pontiac torrent. The contact stated that the vehicle exhibited an abnormally strong odor of fuel. The contact took the vehicle to a mechanic and was told that there was a leak coming from the seals of the fuel tank. The vehicle had not been to the dealer. The failure mileage was 90,000 and the current mileage was 93,000.
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