Took my car to kenny ross in north huntingdon, pennsylvania 5 years ago to have the recalls done they had to order the parts never called saying the parts where in called several times said they didn't have the part. Took the car back to kenny ross chevy dealership on tuesday 4/30/2019 they said they would order the parts again. They called a few days later saying they couldn't fix the safety recall on my car cause of it being an older car. I believe this is wrong it is a safety recall that they refuse to fix cause it's older the car is still in good condition lower miles and they won't fix it I don't think I should have to ride all over the state to find a dealership to fix it they carry the gm name the are supposedly a certified service dealership but they will not fix a safety recall this has been going on for 5 years I think they need to be shut down and not carry the gm name totally ridiculous.
2004 Pontiac Vibe airbags complaints
Page 2 of 5: complaints 11 to 40 of 104, newest first, as owners wrote them.
I am a 100% disable service-connected vietnam veteran with a ser-connected nervous condition, and gmc including the ceo has cause negligent infliction of emotional distress during my demand for them to answer my questions! Gmc has been, what I believe to be intentionally & criminally with-holding demanded information that I request by 10s + 10s emails requested for the safety of my family lives, to reply to the question does my car now have a driver or passenger side airbag that contain ammonium nitrate with or without a drying agent! In an email I received from [email protected] general motors received the letter you sent our ceo dated february 1, 2019, as well as the emails you have sent this week. I am responding on her behalf. --it is my understanding that you claim to have sustained emotional distress presenting your vehicle for airbag-related service at two different dealerships. According to your letter, you had a negative experience at bones toyota, followed by a negative experience at white motors. Based upon these negative experiences, you expressed concern for your safety and stated your intention to contact attorneys about representing you in a lawsuit, as well as the federal safety agency. I was told at white motors gmc and gmc that did not and would report my car to the federal safety agency, for its faulty ignition switch where the ignition comes out while driving and ignition key does not unlock the door or hatch, creating a dangerous situation, such as in the faulty ignition switch issue in which gmc was sep 20, 2018 ... A u.s. Judge has dismissed a gm ignition switch criminal case after ... Safety of its vehicles, leading to 124 deaths from a faulty ignition switch.!
Takata recall I have a 2004 pontiac vibe that was part of two takata recalls, one which was done before I purchased the car. Recently after the gm dealership worked on it and replaced the passenger airbag on the vehicle, the red airbag light on the tachometer started glowing and has glowed since. I have another 2005 vibe that has a similar issue that I just reported. Gm and the dealership refused to fix the issue. This light was triggered after the recall was performed at the dealership. Why wouldn't this be covered and fixed if during the recall? Instead gm and their dealership say that it isn't under warranty and their would be a diagnostic charge of $99 plus a cost to fix the issue. Seems like a safety issue and it was caused by the recall work.
Takata airbag. I took my 2004 pontiac vibe to capitol chev in austin, tx to have the airbags replaced iac with the recall. When I got it back, the air bag warning light was flashing. I asked the service adjustor and he said it came in that way. Well, I contact gm customer service and explained to them that the car has very been in an accident or the airbags have experience any problems till now. I advised them I can prove it as the car was serviced a month prior by firestone. Well they said they will charge me $75.00 to do a check and I said no. Finally they decided to look at it again. Well, they could not find the problem. The service adjustor said the airbag and module is not connecting to the car computer to report it ready, armed, and on stand by. They found some corrosion on several plugs but that did not clear up the problem. Well now they want 750.00 to test the whole system to determine what is the problem. The problem did not start until I took it in for the airbag recall. I google gm recall and it appears they are only covering the airbags and modules, nothing after that if any problem arises from the incompability of new parts interfacing with old computers. So I picked up the car and parked it. So much for gm doing the right thing.
Tl* the contact owned a 2004 pontiac vibe. While making a left turn at an unknown speed, the contact was involved in a front end collision with another vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The manufacturer and dealer were not notified of the failure. There were no injuries. The failure mileage was approximately 89,000. The VIN was invalid.
Tl* the contact owns a 2004 pontiac vibe. The contact received an unknown recall notice for the air bags and received the recall repair. The contact stated that the air bag warning indicator illuminated a yellow light prior to the recall repair. Afterwards, the air bag warning indicator illuminated a red light. The contact called the dealer that performed the recall repair (thurston auto plaza, 2800 n state street, ukiah, ca 95482; 707‑832‑4106) and was informed that the repair was completed and the warning indicator may indicate a separate failure. The dealer advised the contact to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The approximate failure mileage was 145,000.
Tl* the contact owns a 2004 pontiac vibe. The contact stated that the air bag indicator illuminated. The vehicle was taken to ross pontiac gmc (14 e main st, granville, ny 12832) where it was diagnosed that the air bag module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified. The failure mileage was 180,000.
Tl* takata recall. The contact owns a 2004 pontiac vibe. The contact received notification of the federal safety agency campaign numbers: 15v285000 and 15v043000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called edd rogers chevrolet buick at (877) 789-3004 (674 w bockman way, sparta, tn 38583) on several occasions and was informed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2004 pontiac vibe. The contact received notification of the federal safety agency campaign numbers: 15v285000 and 15v043000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called (carson motors, 200 buchanan st, carthage, il 62321, phone number: (217) 357-2925) and was informed that the parts were on backorder and would call when the parts became available. The manufacturer was not contacted and made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On 2/20/2015 my husband and I was in a real bad car accident in denham springs, la and yeah the accident was my husband's fault but my husband and I still really feel that the airbags caused our injuries and we can't even proof it was the airbags that caused our injuries and we would like to know how long the 2004 pontiac vibe has been under recall and here is the VIN number [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2 years ago my husband and I was in a real bad car accident in denham springs, la on february 20, 2015 and yeah it was my husband's fault the injuries my husband got was a hurt knee and the injuries I got was a broken right pelvic and a broken right hip and arm and now I have foot drop real bad nerve testing and I was told that my head was in the glove box but I can't proof that and my husband and I really still feel that the airbags caused all injuries but there is no way to proof that either because my husband or my dad no longer has the car and it is really frustrating and upsetting and if someone would like to call me at [xxx]. From [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr ## VIN passed ## 2014 pontiac vibe ##
Hi my name is [xxx] and my husband and I were in a real bad car accident on february 20,2015 and my dad kept getting recall notices by email and by regular mail and my husband and I both really feel that the airbag caused our injuries and we have been told there is nothing that can be done because our car accident happened in denham springs, la and the statute of limitations and my husband and I both feel that this is wrong and something should be done. Contacted complainant and no death occurred in sv. Corrected num. Deaths to "0". Husband [xxx] also file voq in 2016. See [xxx] sgo from gm on this case. ..updated 09/28/17 *bf information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
There are two recalls on our call for the SRS and airbags but when we brought it in there were no parts available, so they are unable to fix the problem. It is our only car so we just have to keep driving it with these potential dangers to ourselves and other drivers on the road.
Takata recall. Gm has told me for the past 2 years, that the parts to do this recall are "not available." the last emails I have had with gm corporate, they told me "the parts and the repair have not been released yet." on a two year recall. Yet they do continue to send me cards in the mail telling me to take it to the dealer ship to be repaired. I think a two year time frame is more than enough time to have it repaired, specially when there are reported 8.8 million recalls already done.
Takata recall I'm a disabled veteran residing in georgia and I'm having a hard time finding a gm dealer to repair my two open recalls on my 2004 pontiac vibe. I'm afraid that I could get seriously injured in the event of an accident.
Takata recall on 2/20/2015 my son my son was driving and daughter were traveling in a 2004 pontiac vibe north on la 1026 and was turning left into the dollar general when a pickup that was traveling south on la 1026 and t-boned the pontiac vibe causing it to go clockwise and into the ditch the pickup went counter -clockwise flipping upside down resting on top of the car. The passenger side airbag deployed but metal came out of the airbag and stuck in my daughter's right hip. It was raining at time of the wreck. I never got anything about a recall until this summer so I never knew that it had been recalled.
Hi my name is [xxx] and I am not sure if I even have a case number and I if I do I am not sure what my case number is but our home address is [xxx] and my husband and I were in a real bad car accident on february 20, 2015 and the accident happen at 7:30 pm and the accident happen on [xxx] and I am not sure weather or not if the airbag had even case all the injury's that my husband and I have to deal with now and it has been really hard on my husband and I and the rest of our family and I really feel that my husband and I should get some money out of it and I also feel that my dad should get some money. But what I can tell you is that a pickup end upside down on top of our car and my husband was the driver and his name is [xxx] and the car is no longer drivable and so the car was towed to brown's salvage inc and there address is [xxx] and the VIN number is [xxx] and you need more information you can call my husband at [xxx] or me at [xxx] or my dad [xxx]. Thanks and have a nice day. From [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall my first call to pontiac 1‑800‑762‑2737 was on july 14, 2016 after I took my car to raceway chevrolet for the takata recall. When they finished, the air bag cover was up about 3 inches from the dash board, I got the clerk to come see. She said it should not be like that and got the mechanic. He started pushing down on the air bag cover trying to make it go down, I told him that pushing down on the airbag like that was not safe and it might explode out. It didn't go down, he pulled out the glove compartment and went in from the bottom and tried, it was still up. He said he had to take it back in the shop for about 15 minutes, after 30minutes I was given my keys, the airbag cover was still up a little I started the car and the airbag light came on, I told clerk. They did nothing. This is a serious safety issue to me a pontiac representative called me on august 19, 2016 raceway chevrolet for a three way call with mr. Linden, raceway chevrolet manager, mr. Linden told the pontiac representative that he would give me a free 30 minute courtesy check on monday august 22, 2016. On monday august 22, 2016, I took my car back to raceway chevrolet, in hartsville sc mr. Lindon came and asked for my keys and said that he was going to get the hand held car reader and it won't be long. He returned in 10 minutes and we went to his office and started telling me about used car that could have been in an accident and that could cause the airbag light to come after the recall part was replaced. He said that it would cost 15,000 to replace the airbag in my car and 199.00 to run a full check. I don't have that kind of money. He told me that if I had an accident that my airbags would not deploy. Every time I get in my car and see the airbag light on, the airbag cover up and being told the airbags wont deploy is unsafe and unfair after a recall.
​ hi my name is [xxx] and I hear that there has been some airbag recalls since 2014 and I am not sure if it is to late or not and I am not sure if we can even get any money and if we can I am not sure how much we can get and if we can I really wish my husband and I could get 80 millions dollars. But my husband and I was in a real bad car accident on february 20, 2015 and I am not sure weather or not if the airbag cast my injury's that I have to deal with everyday now and I have foot drop from the accident and I am not sure information you need or who to send it to. But I can send pictures of my husband's and I's accident and our accident happen in louisiana and so here is the VIN number [xxx] and the car that my husband and I was in was a ]vibe and here is picture of our accident and if you need to call me and talk to me or my husband you can call me at [xxx] thanks and have a nice day. From [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
11/15 my airbag light came on I went to the dealer and was advised there was a recall and the light means either the airbag wont deploy in a crash or deploy unexpectly. Grand told me to wait until I recieve a notice from gm and then call to make appt. I recieved notice, dealer repaced recall part (the brains) but the light was still on. I was then told there was a 2nd recall and that would fix the problem but again I had to wait til I recieved notice. On 2/19/16 I had todd wenzel repair the airbag problem but the light remained on. I was charged $60 to be told the 2 recalls had not fix the problem. I am being ask to pay $1300.00 to fix my airbag. The recalled parts are not fixing the airbags I should not be asked to pay after 2 recalls. The dealers are making money on this problem. Please look in to the problem.. Enclosed is the invoice.
Tl* takata recall. The contact owns a 2004 pontiac vibe. The contact received notification of the federal safety agency campaign numbers: 15v043000 (air bags) and 15v286000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2004 pontiac vibe. The contact received a notification of the federal safety agency campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2004 pontiac vibe. The contact received the federal safety agency campaign number: 15v285000 (air bags) however the part to remedy the vehicle was unavailable. The contact had stated that manufacturer took an unreasonable period for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect. Updated 03/16/16*lj consumer stated each time she took the car in was told part was replaced and resolved. Still not resolved. Updated 05/25/18
Takata recall received notice in july of 2015 and been unable to use the front passenger seat. Called gm told they can't give me any info on when it will be replaced. Checked with dealer and got same response. Unable to use capabilities of car I purchased for over 6 months. I would like to trade in and get a new car,but will be penalized for defect. I have gotten no info or had any contact from gm except the july 2015 letter. Is this acceptable to the federal safety agency . What can I do to get my vehicle in totally useable ??
Tl* takata recall. The contact owns a 2004 pontiac vibe. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags) over six months ago and was unable to determine when the parts would become available to receive the repair. The contact received the first interim notification letter. The manufacturer did not provide a specific date for when the parts would be supplied to the dealer. The contact had not experienced a failure. Vin tool confirms parts not available.
My supplemental restraint system (SRS) electronic control module (ECM) light is on. I had it evaluated at my local dealership. They stated that there was a small wire that was most likely broken inside the system. After further online investigation I have found that this a problem on the 2003 -2004 toyota matrix also which is a sister vehicle to the pontiac vibe. I don't understand why a recall was made for the toyota and not the pontiac also. I was told by the dealership that because of this issue my air bag may or may deploy in an accident. If this is a defective system I think our vehicles should have been included also. I need to know why they were not.
Tl* takata recall. The contact owns a 2004 pontiac vibe. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2004 pontiac vibe. While driving 25 MPH, the tires made contact with the sidewalk. The contact lost control of the vehicle and crashed into a pole. The air bags deployed and emitted flames and metal fragments. The contact mentioned that the windshield shattered. Due to the flames, the seats and headliner were completely burned. The driver and passenger sustained burns to the neck, legs, and arms that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The contact was made aware that the vehicle was included in the federal safety agency campaign numbers: 15v286000 (air bags) and 15v043000 (air bags). The manufacturer was not made aware of the failure. The failure mileage was 120,000.
Takata air bags recall - I have been mailed several letters over the past two years regarding the original recall on the air bags. Each time I have received this letter, I have called the dealer where I purchased the vehicle for the gm recall 13030 recall. Every time I have called I am told they do not have the recalled part to fix it and they don't know when they will get it. Today I received another recall letter for gm recall 14877, which also mentioned the 13030 recall. Again, I called my local dealer who told me the first recall part is not available and they don't know when it will be available but it is very dangerous and not to have anyone sit in the front passenger seat. Now I read it is possible the driver's side airbag may have the same danger - I have waited to remedy this recall for two years! My dealer ordered the part for the 14677 recall. My question/complaint is: what happens to the airbag if they damage the already recalled airbag in the process of fixing this second recall. Am I unsafe driving my car with this airbag recall possibly on the driver's side also? What is my recourse in driving what I now consider an unsafe vehicle? This is completely unacceptable.
Tl* the contact owned a 2004 pontiac vibe. The contact stated that while driving at 40 MPH, the vehicle stalled without warning. As a result, another vehicle crashed into the rear of the vehicle. The air bags did not deploy. A police report was filed and the contact sustained unknown injuries that required medical attention. The vehicle was towed and deemed destroyed. The VIN was included in the federal safety agency campaign numbers: 15v043000 (air bags) and 15v285000 (air bags). The manufacturer was not notified of the failure. The failure mileage was unknown.
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