The contact owns a 2019 Porsche Cayenne. The contact received notification of the federal safety agency Campaign Number: 25V896000 (Back Over Prevention). The contact stated that the cameras including the front and rear cameras were inoperable. The vehicle was taken to the dealer for the recall repair; however, three attempts to complete the driver assistance software update had failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.
2019 Porsche Cayenne driver assistance problems
10 complaints (21% of all complaints for this car).
- owner complaints
- 10
- of this car's complaints
- 21%
- crashes
- 0
- recalls
- 2
Which part fails
- Adaptive cruise control3
- Blind spot detection2
- Assist2
- Warnings1
- Camera system1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Porsche Cayenne driver assistance problems in other years
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1‑800‑767‑7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning January 19, 2026.
Recall number 25V896000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
- Remedy
- Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1‑800‑767‑7243. Porsche's number for this recall is AKA0.
Recall number 19V111000 · Recall details
What 2019 Porsche Cayenne owners say
Most recent owner complaints, unedited.
Porsche has released a recall campaign but after taking my vehicle to a Porsche dealership to fix the recall, they informed me that they have not been given a remedy to the recall.
The contact owns a 2019 Porsche Cayenne. The contact stated that while reversing, the rear-view camera displayed an unknown red warning message. The vehicle was taken to the dealer, but the contact was unsure if the vehicle was inspected. The dealer had not provided a diagnostic test information. The contact was informed that parts were unavailable. The contact received notification of the federal safety agency Campaign Number: 25V896000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The contact was informed that the parts were unavailable. In addition, the contact was informed that the parts would be available within two months. The failure mileage was approximately 46,000.
The contact owns a 2019 Porsche Cayenne. The contact stated that while the vehicle was in reverse(R), the back-over prevention camera failed to provide a rear-view image. The contact received notification of the federal safety agency Campaign Number: 25V896000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000.
The contact owns a 2019 Porsche Cayenne. The contact received notification of the federal safety agency Campaign Number: 25V896000 (Back Over Prevention). The contact called a local dealer and the manufacturer but was advised that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
There's an electrical issue with the vehicle (it is an e-hybrid) with error messages that run in a continuous loop (acc not available, pas restricted, driving light control error, high beam assist not available, lane keep assist restricted). The local dealer has not yet been able to fix the issue. Car is under warranty and has been in the shop for a month. We were called two times to pick up a "fixed vehicle" and each time we had to return the car almost immediately upon leaving the dealership since the problem was not fixed. I've contacted porsche customer service but as of yet there is no resolution. It is very concerning since some of these error messages do affect vehicle safety.
The contact owns a 2019 Porsche Cayenne. The contact stated that while operating the vehicle the blind spot monitoring system was inoperable and the message "blind spot monitoring not available" was displayed. The vehicle was taken to several different dealers who confirmed the failure was present but indicated that the failure could not be fixed. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 60,000.
The adaptive cruise control has failed 4 times. As a significant driver in terms of miles driven, the lack of cruise control increases my fatigue and jeopardize the safety of all. Porsche dealer in St Louis explained there it’s not known fx
What component or system failed or malfunctioned, and is it available for inspection upon request? ACC Radar gats uncalibrated How was your safety or the safety of others put at risk? no at all Has the problem been reproduced or confirmed by a dealer or independent service center? yes 4 times in one dealer and 2 times on new dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? only by porsche dealers Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes the message reads:ACC not Available, Driving permitted, Service necessary. It first appeared on January 19 2020 still not resolved.
The surround video camera system frequently fails. One, several and sometimes all cameras randomly fail when triggered by placing transmission in reverse to park. Image is replaced by icon of camera with diagonal line through it. The dealer has attempted to fix this problem 4 times without success. They replaced all cameras and the video control unit. Many other owners of Porsche Cayenne, Macan and Taycans have reported this problem on various Porsche blogs. No one has reported a solution to the problem. The cameras are restored after turning off vehicle, leaving vehicle and locking vehicle. After waiting at least 15 minutes before rebooting vehicle, the cameras function normally. I have spoken to other Porsche dealers and none are aware of a solution to this problem. I have registered a complaint directly with Porsche and have not received any response in over 6 months.
Questions about the 2019 Porsche Cayenne driver assistance
Does the 2019 Porsche Cayenne have driver assistance problems?
Owners have filed 10 complaints about the driver assistance of the 2019 Porsche Cayenne, 21% of all its complaints.
At what mileage do 2019 Porsche Cayenne driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2019 Porsche Cayenne driver assistance?
Yes, 2 recalls: 25V896000, 19V111000. Check your VIN to see if your car still needs the free repair.
Other 2019 Porsche Cayenne problems
Airbags 11Electrical 10Engine 6Transmission 6Brakes 5Lights 5Acceleration 4Steering 1Visibility 1Wheels 1
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