I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if they were I would have gotten a letter from Porsche saying so. He also said that when they become available he will get an allocation of them. Please make Porsche Customer Service stop putting out misinformation! The original recall letter for this was dated January 22, 2023. Today is May 26, 2024. Porsche has had 490 days, or 70 weeks, to provide safe cables for these mobile chargers. This is not acceptable performance on the part of Porsche!
2022 Porsche Taycan electrical complaints
Page 2 of 2: complaints 11 to 37 of 37, newest first, as owners wrote them.
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
In September 2023 this Porsche Taycan 4S accelerated suddenly while going very slowly in reverse after displaying a red warning message on the dashboard "Electrical System Error." The brakes did not work and the car crashed into a house. No one was injured, but the car was declared a total loss. I see a recent safety recall (April 19) on your website for issues with the lithium battery and I believe that this may have caused my accident. I did report this as a safety issue to you in 2023 and confirmed tracking number assigned by the federal safety agency for this issue is 11556555.
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
The 240V charger cable has a recall due to overheating and causing fires. I am now having to charge my car with a slower cable. In addition, I have also heard that the battery can have issues with water and leakage causing fires as well. I am concerned with fires by charging the car in my home, and the fact that this car was sold to me, and the charger cable has been known to have issues for years, only now getting a recall letter in Feb 2024.
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.
I received a red error stating that there was an electrical system error and I couldn’t operate my vehicle on Oct 18 when the vehicle was parked at home. I had to tow the vehicle to the dealer and when they inspected it, they couldn’t find anything wrong with it. I brought the vehicle back home and then less than a month later on November 7 I got the same error when the vehicle was parked at home. I had to tow the vehicle again to the dealer. And at this time they told me that there is an issue with the high voltage battery. They have not given me a loaner, and I am without a vehicle. I do not know when the issue will be resolved.
The contact owns a 2022 Porsche Taycan. The contact stated that when he purchased the vehicle, the vehicle would be fully charged in ten hours. The contact stated that after an unknown software upgrade was performed, the vehicle failed to fully charge. The vehicle was taken to the dealer, but no assistance was provided. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 10,000.
Electric passenger compartment heater (high-voltage heater) Does not work. This prevents the cabin from receiving heat. This is extremely unsafe in cold environments because it prevents the windshield visibility as frost forms.
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.
After 9 days the car showing 12V battery low, it completely was completely dead on March 01, 2023 despite my all efforts to drive around (more than 400 miles) and charging. Reported the issue to Porsche helpline and they arranged the vehicle pickup from my home same day and the car was serviced at Paul Miller Porsche dealership in Parsippany, NJ. They charged the 12V battery, updated the software and returned after 3 days. The big battery had around 35% charge when it happened. Luckily it happened at home but I’m nervous about taking it out and get stranded somewhere.
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
I was driving at high speed on the freeway when, suddenly and without warning, the vehicle lost all power. A message reading “Electrical System Error Park Vehicle in a Safe Place”. I was able to glide across five lanes in rush hour traffic to the breakdown lane.
Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at Porsche dealer, and they confirmed no part availability to fix this widespread issue with Taycans.
High voltage heater unit stopped working. Unable to defog front windshield leading to dangerous loss of visibility, in addition to unable to heat cabin. I see LOTS of similar reports online. At dealer, awaiting part which will take weeks.
Heater randomly stopped working, defrost won't function and that will cause a safety concern
I have 71 documented cases of Porsche Taycan heating systems failing at https://github.com/evstatus/PorscheTaycan/issues/1 The issue affects all Taycan models going as far back as 2020. This is a safety issue that requires that the car be flatbed towed when the heating system fails, as it affects the ability to effectively defrost and defog the windows in cold environments.
The vehicle has stalled out repeatedly while driving. When starting from an intersection it will lose all power and a turtle icon shows up on the screen and the car will not move more than 5 MPH. After rolling to a stop, and restarting the car drives okay. Then a few days or a week, month later, it happens again. Also, the PCM repeatedly weekly, fails to boot up and I have no backup camera or controls of the car. The dealer erases codes and gives the car back, they don't know what's wrong.
New car was dead on arrival due to electrical system error. Still not able to fixed after 2 months.
When driving the vehicle, the center console screen (the Porsche Communication Manager), spontaneously went blank/black. The screen appeared to reboot while the car was on and froze with the word "PORSCHE" across the center screen. The screen inoperable while the car was in motion. The navigation, climate control, back-up camera, radio, and many other controls are all utilize through this center touch screen. Those were all inoperable until the car was stopped, turned-off, and then turned on again.
While charging was in progress using Porsche's app at a charging station of Electrify America, the charging process suddenly stopped, when I switched from the app to an email app. And since the charging station displayed "Please unplug", I was unplugging a charging cable from a Taycan's charging port, then there was an explosion at the port with an ear-splitting bang and a large spark. The car dashboard then displayed "Electrical system error" and was totally unmovable, so it was towed to a dealer on 6/18/2022. The dealer contacted the manufacturer, but the car is still not repaired even though 40+ days have passed, which is unreasonable. I found the below article and suspect whether it's related with the "inexpensive onboard charger": - An excerpt from: https://www.teslarati.com/porsche-whistleblower-taycan-battery-charger-fires-coverup/ "Porsche uses an inexpensive onboard charger that does not control the process well, the whistleblower explained to me in detail. Fires have occurred in the Taycan battery, the source explained, due to the problem described."
The vehicle shuts down when stopped in traffic, have to try and re-start it. Has happened 3 different times.
The contact owns a 2022 Porsche Taycan. The contact stated while driving approximately 25 MPH, the vehicle shifted into neutral independently, and the vehicle came to a complete stop in the road. There were no warning lights illuminated. The contact also stated the electrical functions on the console was inoperable. The contact was unable to shift the vehicle into gear. The contact stated that during the failure there was a message which stated to turn off and restart the vehicle, while the vehicle was still being driven. The contact drove the vehicle home safely and then had the vehicle towed to a local dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
The car while coasting around 50 mph shifted from drive to neutral spontaneously. Then later shifted from drive to park spontaneously at a stoplight twice.
Without warning the car flashed an "Electrical Failure" warning and then lost all power and coasted to a stop while "bucking" slightly. This stranded us on the side of a narrow 2-lane road (NV28) with limited visibility. The high-voltage battery in the car apparently failed. This has been verified by the dealer. Our safety was put at risk by being stopped in a dangerous location on a narrow 2-lane road at night with falling temperatures. The "Electrical Failure" warning happened simultaneously with the vehicle losing power.
The contact owns a 2022 Porsche Taycan. The contact stated that the vehicle was fully charged however, after three days of inactivity the battery drained. The contact contacted the dealer who had not officially diagnosed the vehicle. The dealer stated that the battery needed to be recharged to transport the vehicle to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150.
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