Air bag light came up. Headed to nearest mechanic he said there was a recall on airbags for this type of vehicle. Made an appointment on dealer. On my way engine light came up and vehicle started shaking
2013 Ram 1500 airbags complaints
Page 2 of 4: complaints 11 to 40 of 94, newest first, as owners wrote them.
The contact owned a 2013 Ram 1500. The contact stated that while her husband was driving at 60-65 MPH on the highway, he crashed head-on into a culvert. The driver side air bag failed to deploy, and the front driver’s side seat belt failed to retract. A police report was filed. The ambulance arrived on scene and transported the driver to the hospital where he suffered from a chipped and fractured vertebrae. The driver was the only occupant at the time of the failure. The vehicle was deemed totaled. The vehicle was towed to an impound lot where the insurance company was retrieving the vehicle from. The manufacturer was notified of the failure. The failure mileage was 108,000.
Air suspension system fails and allows the vehicle to drop to the suspension stops. This results in a very rough and unlevel ride. As there is no cushion in this condition the vehicle bounces horribly at road and bridge seams. Very unsafe...
The contact owned a 2013 Ram 1500. The contact stated that he was hit head-on by another vehicle. The contact stated that although the airbag warning lights illuminated the instrument panel; however, the airbags failed to deploy. The contact was taken to the hospital where he was treated for the soreness to his back. The other driver was able to walk away from the accident and appeared to not be injured. A police report was filed at the scene (DIV421070591). Due to the accident, the vehicle was towed to an independent tow yard and was deemed a total loss. The dealer was notified of the failure and the contact was informed that there was a recall on the vehicle(recall unknown); however, he was informed that the recall was not related to the airbag failure. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 242,000. The VIN was not available.
The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 35 mph, the vehicle crashed into the rear of the a second vehicle causing severe damage to the front end. During the crash the air bag did not deploy. The driver sustained a fractured right foot and bruises the arms and torso which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 70,000.
Front end impact during a traffic collision failed to actuate the airbags resulting in a neck/upper back injury. The collision occurred at approx. 35-40mph into another car (broadside collision).
Been experiencing a 'service airbag system' across my info screen along with an annoying tone. It happens when the vehicle is running, parked, as well as all forward and reverse gears. Today was the first opportunity I had to get the truck into the dealership to diagnose the issue. Found that the airbag in the drivers side seat has a faulty circuit. I believe that this is a major safety issue & should be repaired by the manufacturer.
Tl* the contact owned a 2013 ram 1500. The contact stated that while making a left turn at low speeds, the steering wheel failed to re-align to drive straight. The contact veered off the road and crashed into the rear of another vehicle causing the front driver tire, lower ball joint separated from the steering knuckle, inner tie rod end, shock assembly and lower control arm to detach. The vehicle was restarted and the steering resumed to normal but due to the front driver side damage, it needed to be towed. The contact mentioned that the power steering failed on several occasions while driving at low speeds. The air bag failed to deploy and the seat belt failed to restrain him. As a result, the contact hit his face and wrist against the steering wheel and windshield glass. The contact mentioned he would be going to the hospital for his injuries. The other driver was not injured. A police report was filed. The vehicle was towed to the contacts residence. The dealer nor manufacturer were informed of the failure. The vehicle was destroyed. The failure mileage was approximately 97,000.
Vehicle has 77,000 miles and @ 1000 miles ago a noticeable change in ride and handling. Ride has become very stiff at all speeds above 35 MPH. Vehicle also has a tendency to give the felling of floating when cornering. I have taken it to the dealer 4 times and they cannot find any codes to tell them something is wrong? They have change many parts, shocks, idler arms, rubber suspension bushings, etc, they have acknowledged the rough ride, but cannot find the reason? I believe it is a sensor or regulator valve, that controls the air suspension at various speeds and when cornering. The truck rides like the there is excessive air pressure in the air bags to soften the ride at various speeds,
My vehicle is prompting a warning sign on the dash screen stating "service airbag system". Since it started, the screen on my dash started glitching a few minutes while driving or idling, then it'll prompt the warning statement again. Not sure if related, but ever since that happened, another electrical component started acting up such as my air conditioning and TPMS light. The A/C comes on and off when turned using the cold. However, if heat is used, it seems work fine. The TPMS I'm not sure if related, but I know all these symptoms followed after the air bag warning started. I first noticed the issue a few month's back when I got in the truck and started it. A week after, the A/C started acting up. I'm appalled to find out that this wasn't a part of the airbag safety recall. I've looked up the issue and found that there are many other customers experiencing this same problem with their vehicles. So far, I've been fortunate to not have an incident yet, but I'm also terrified there might be one in the future. Any help from the federal safety agency would be greatly appreciated.
I buy this vehicle and the dealer post to be fixed but I had to wait 3 weeks to do the repair and the light is still on on air bag system. Since we buy the truck it was like that.
Constant electrical issues. Air bag light came on multiple times before finally being repaired. Ac/heater motor went out 4 times before it was determined the wiring harness had burnt. Heater would go on and off on it's own
The passenger occupancy sensor does not work properly which disables the airbag even if somebody is riding and the passenger side because the vehicle thinks nobody is there this could potentially be fatal for the passenger during a crash I found this out when a passenger unbuckled the seat belt (this happens while driving or stationary) the chime/ light did not come on after further inspection I found that the in the seat pad sensor must be faulty I've reached out to ram they have no intentions of repairing the faulty safety equipment.
I have a warning light lit up for the air bags and the message on the saved messages says service air bags. The air bags have never deployed for any reason. The warning light came on when I started the truck for the first time it wasn't moving when the light first came on.
Tl* the contact owns a 2013 ram 1500. While driving 25 MPH, the passenger side curtain and side air bags deployed, as well as the seat belt pretensioner, without warning or an impact occurring. The vehicle was taken to national dodge chrysler jeep ram (2223 n marine blvd, jacksonville, nc 28546, (844) 872-2972) where the contact was informed that there were no recalls on the vehicle. The manufacturer was made aware of the failure and informed the contact that a technician would be sent out in two days to inspect the vehicle. A complaint was filed with the manufacturer. The failure mileage was 69,195.
28 october 2019 I was in a serious vehicle accident with my 17 year old son in the truck and neither the driver's side or passenger side airbag deployed. *tr*jb *dt
There is a spring in the steering colum that allows the air bags, volume control, cruise control, heated steering wheel, and anything else located on the steering wheel to work. It broke not covered under warranty should be a recall safety issue.
Tl* the contact owns a 2013 ram 1500. The contact stated that the air bag warning indicator was illuminated. The contact had to reach under both the passenger and driver seats and squeeze the connectors together to turn off the warning indicator. When the vehicle was started, there was an abnormal noise detected from the vehicle. When inspecting the vehicle, the contact noticed a leak from the rear passenger side of the vehicle and that the exhaust manifold bolt fractured. The vehicle was taken to spartanburg chrysler dodge jeep ram (1035 n church st, spartanburg, sc 29303, (888) 404-4925) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Air suspension go off no way to control that car I can have big accident I have 2 baby in that car with me all that time
Check air bag system light continues to come on despite four different attempts to correct the issue. Service advisor informed me that eventually the wire can disconnect from the airbag itself and the whole system will have to be replaced. The light does not come on when the vehicle is taken for a test drive after the repair. It seems to come back on 2-3 days later.
Service airbag warning light & chime continually activating. Has been to chrysler dealer approximately 7 times for same issue only to re-occur shortly after being serviced. Filed complaint with chrysler customer service but they have been unresponsive.
Air suspension go off all that time when I'm goin fas like 70 then don't wnnt trun on anything and I have my family and kids I don't like that feeling
Tl* the contact owns a 2013 ram 1500. After the vehicle was repaired per the federal safety agency campaign number: 15v460000 (seat belts, air bags), the air bag warning indicator illuminated. The vehicle was taken to marty cancila dodge chrysler jeep ram (located at 2175 n hwy 67, florissant, mo 63033, (314) 831-3300) where it was diagnosed that the wire harness for the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 140,740.
On 05/28/2019 recall's (t61, t79, u53) where all performed on my 2013 dodge ram 1500 pickup truck by the whitten brothers dealership located at: 10701 midlothian turnpike, richmond, va 23235 phone# (804) 378-0707. Before picking up my vehicle the dealership called to notify me of a glitch with the engine light staying in the on position and the second issue had the service airbag coming on randomly. They said it could be fixed but I would have to pay. I didn't agree to this due to none of these issues were occurring prior to my visit. Also, notified them I had worked previously for the federal safety agency and knew the recalls performed should have cleared out all the warnings and if not they needed to go back and fix them. Sadly they did not fix them. I was given the runaround with random excuses for reason it might be and the topic of "money" kept being brought up. The dealership forged their words on the invoice implying the lights were on prior to service. I explained that I would be filing a report on they're location for the concern that these recall's (t61, t79, u53) were not performed correctly and for inappropriate behavior that was conducted. Nicholas (134510) was the advisor who I spoke with. Invoice# chcs592258 customer# 90932 invoice date: 05/28/19 the suggestion to cover up wires underneath the seats would possible fix the issues. Please feel free to contact by phone# (xxxxx) or email: (xxxxx) I hope this will help others as much as I'm hoping it will help me to get this information out. (xxxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
I took my truck in for the recall on the occupant restraint control module, the light would come on all the time. It was tooken care of on 07/16/ 2018, and the light went off. 9 months l;ater it came back on.I took my truck back in on 04/29/2019. The advisor for hoblit chrysler, by the name od mario portillo 017155 called me and said it would cost $550 to repair and he said it was not the selt belt restrain.I said no I'am not paying, and that I was coming to get my ttruck. I notice that the like was off and he didn't state in the report. I came by and asked him to put it in the report that the light was not on, he did and he also stated that the light will come back on, but he would not say why the light is off now. I believe these are dishonest would please give me some info as to what should I do if this light comes back on.
The service airbag system warning keeps randomly beeping and flashing on dashboard.
Air bag sistem / service light came on and my air bag might not deploy in case of an accident
Today was the third time we took our dodge ram 1500 to the dodge dealer. The first time they washed it and removed snow which improved the service. The second time at bozeman dealer they said there was nothing they could do. I have talked to people in upstate michigan that have rams and have no problems with the airbag. This airbag system is defective. The third time I took it to bozeman they charged me 270 dollars to fill the airbags with nitrogen and on the way home the immediate service required for suspension service required. We tried to slow down and raise airbags and it would not work. We cannot lower or make our vehicle rise. The vehicle sits overnight and we come out and the bags are deflated. The truck rides very rough. We had to drive to bozeman in this mode. We are getting frustrated and when they tell us the airbags just do this in cold climates I disagree.
As of yet, there has not been an accident happen. However, I just finished a 15 mile drive and my airbag light and the message "service airbag system" has come on and off 6 times at random. In doing my own research, if the clockspring in the wheel which connects the airbag loses connection it will cause that fault possibly leading to an airbag failure to deploy in the event of an accident. This happened both while moving and also while stationary.
Tl* the contact owns a 2013 ram 1500. The contact stated that the air bag warning indicator illuminated intermittently. When the vehicle was turned off, the gear shift moved without the brake pedal being depressed. The contact stated that the vehicle was serviced per manufacturer recall numbers: t79, t35, and r36 at east carolina chrysler dodge jeep ram fiat (3401 s memorial dr, greenville, nc 27834, 888‑848‑5262), but they failed to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 46. The VIN was not available.
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