Complete and sudden loss of power steering assistance. Occurred June 11, 2026.No warnings prior to failure.Failure occurred in my driveway thankfully. No accident or injuries. Diagnostics performed by owner to determine electrical failure within the EPS.
2013 Ram 1500 steering complaints
Page 3 of 23: complaints 41 to 70 of 643, newest first, as owners wrote them.
The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 20 MPH and making a slight right turn, the power steering suddenly failed. The Power Steering failure warning light was flashing. The contact was able to pull over to the side of the road. Upon investigating the failure online, the contact inspected the fuses, disconnected the power steering, and continued driving; however, the failure recurred approximately 10 minutes later. The contact was able to drive to the residence with manual steering. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 152,000.
Power steering failure, known issue with stellantis, EPS. Failure to be able to control vehicle. Yes and independent service center confirmed malfunction and inspected by mechanic. No warning lamps or other messages appeared prior to failure.
The electric power steering (EPS) suddenly failed while driving. Loss of this system created an unsafe situation in which it was extremely difficult to hold the vehicle within the appropriate driving lanes and especially difficult to make any turns at intersections. The problem occurred on June 2, 2026, the failure was confirmed by an independent service center and the vehicle is currently at the center awaiting replacement of the entire EPS. A warning message was displayed immediately when the EPS failed by showing a red steering wheel followed by an exclamation point (!)
Steering is loose and unresponsive at times. Just bought the 2013 truck, used, from a dealer. Dealer stated no issues, but discovered while driving it home on the highway. Feels very unsafe and by researching other complaints, with same make and model, it appears this is a serious issue replicated across many different owners, with similar make/model/year.
Unknown power steering just stopped working and vehichle wont drive
Turn on the vehicle went forward in the steering wheel was really hard to turn. It turns out it has something to do with an EPS malfunction.
My electrical power steering on my 2013 Ram 1500 unexpectedly failed right around the 140,000-mile mark. Typically, when a part breaks on my vehicle, I notice some warning signs beforehand, like when I had to replace my fans; the truck gradually started to overheat, alerting me to take it into the shop. However, with the power steering issue, it occurred suddenly while I was driving on the highway. I turned off the truck and then restarted it, which made the power steering work again temporarily, but eventually, the problem became permanent after a couple of months.
Vehicle's Electronic Power Steering (EPS) fails when vehicle in operating and in motion. This failure is signaled by a sudden loss of power steering for necessary safe operation of the vehicle, especially if the vehicle is in a turning movement. Simultaneously, the warning light will appear on the instrument panel indicating the loss of EPS. If vehicle is turned off and restarted, the EPS is restored but may again suddenly fail without warning and is non-predictive. Request be made to the federal safety agency to mandate the manufacturer to repair this issue immediately, under recall guidelines, or compensate owners for the necessary repair and/or replacement of the defective part(s).
The vehicle experienced hard steering and intermittent loss of power steering assist while driving. The failed component was diagnosed by an independent repair facility as the electric power steering rack and pinion assembly and steering module. The repair shop replaced the rack and pinion assembly, reset steering codes, performed a wheel alignment, and road tested the vehicle. The steering failure created a safety concern because steering became difficult and required increased effort to control the vehicle, especially at lower speeds and during turning maneuvers. The condition was confirmed by an independent repair shop. The manufacturer has not inspected the vehicle. The removed component may no longer be available for inspection because the repair has already been completed. Prior to the repair, the vehicle experienced intermittent hard steering and/or loss of steering assist. No specific warning lamps or messages are recalled at this time. This vehicle is a 2013 Ram 1500 and experienced symptoms similar to known electric power steering issues affecting similar Ram 1500 vehicles, although this VIN was not included in the recall population.
Was driving on curves in country and steering went out totally light came on on dash made it home carefully and after an hour went back out totally start truck and light was out steering good. Started to drive to the store and again Steering went out. Parked it
Power steering failure
While attempting to park in a parking spot at Walmart, the truck just lost steering suddenly, as the steering warning light began to flashand would not budge. Luckily, we were not involved in an accident. This Ram 1500 has an electric power steering (EPS) rack failure, resulting in sudden, total steering loss. There is a steering warning indicator light that flashes while it is malfunctioning. This is a widespread common issues with these specific trucks that commonly cause the operator to lose steering control while driving.
The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel was stiff and was difficult to turn in either direction. No warning light was illuminated. The vehicle was towed to a local independent mechanic, where it was diagnosed with rack and pinion failure. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not included in a recall. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000.
The contact owns a 2013 Ram 1500. The contact stated that while driving 25 MPH and making a turn, the message "Service Power Steering" was displayed. The vehicle lost power steering functionality and the vehicle almost crashed into a school bus. The driver veered into a ditch to avoid the crash. There was no injury sustained. The vehicle was towed to the residence. The contact was a master auto technician and diagnosed the vehicle. The contact determined that the power steering rack had failed and needed to be replaced. The contact related the failure to the federal safety agency Campaign Number: 19E077000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 284,000.
My electrical power steering randomly went out while driving come to find out I have to replace rack and pinion as well since my steering is electric. I have been trying to find a remanufactured rack and pinion with electric power steering for 4 months and everywhere is out of stock and on back order I’m very disappointed in this safety issue considering I’m a single dad of 3 and the steering randomly went in and out almost causing me to wreck. Then on top of that I can’t even get the part I need this isn’t okay and needs to be addressed asap
Was driving on highway when my steering warning light came on and my steering wheel wouldn't turn at all. Took it in and found out need a new rack and pinion assembly.
The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 35-40 MPH, the vehicle experienced a loss of power steering assist. The EPS message was displayed, and the air bag warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to the federal safety agency Action Number: RQ23003 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2013 Ram 1500. The contact stated that when the vehicle was started, the message “Power Steering Inoperable” was displayed. The steering wheel was difficult to turn in either direction. The vehicle was driven to a dealer at a very slow pace and was diagnosed with the electric power steering failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 108,000.
Before a road trip, I noticed that my battery was low and the truck would not start. I jump-started the truck and began driving on the freeway. While driving, I suddenly felt a strong yank in the steering and received a notification to service the steering system. The yank was so severe that it nearly caused me to lose control of the truck and crash. It is alarming that this appears to be a known issue, as it puts families at serious risk. If it weren’t for my quick reaction, my 8-year-old child could have been seriously injured.
Power steering went out. Started by stiffening when turning. Took to dealer, who said there was a recall. It turned out there was none. After that, the power steering quit, won’t turn. Service steering wheel light is on. Vehicle not drivable. Looking at a three to four thousand to get it fixed.
While driving, I had a complete loss of power steering in my 2013 Ram 1500. It was followed a few seconds later by a “service power steering” dash message.
While driving home from work on the interstate, the steering locked up and became stiff. The power steering light came on the dash. It was very scary as it was on a high speed interstate with no ability to control it. The safety of myself and others were at risk as I could no longer fully control the vehicle. It has not been taken to a dealer as of yet. The component has not been inspected as of yet. No warning lights were on prior to this incident.
The Electric Power Steering Pump has failed. The same problem has been confirmed by the dealer where I take my vehicle to get all its oil changes etc. While driving the truck the power steering will randomly stop working. This is a huge safety concern especially since the 3 times it has happen I have my wife and [XXX] old son in the vehicle with me. I am able to turn the vehicle off and then back on. And the power steering will start working again. Obviously you can see that this is a giant problem a safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Was driving down the road and the power steering just went out and almost wrecked. This is very dangerous. And I looked and seems to be a very common issue with this. This definitely needs to be investigated. It is not safe at all.
Electric power steering rack failure while vehicle was in motion towing a vehicle on a car trailer approaching a bend in the road on a two lane black top at 60 mph. Without any prior warning the steering wheel jerked slightly power steering assist was 100% lost, a chime sounded and error message flashed on the driver information center “Steering Assist Warning”. The vehicle in this case has only 52,138 miles on it and has always been garage kept. The steering was heavier than an old overloaded grain truck and required all the strength of an adult male using both hands and arms to steer the vehicle. My wife or most people in general would have been unprepared or unable to maintain vehicle control. Unfortunately this is a know issue in the Ram 1500 community and for the most part has been ignored Ram/FCA/Stellantis and has not been aggressively and widely investigates/pursued by the federal safety agency. the federal safety agency, I beg you open an EA on this and properly address this situation before serious injuries occur or lives are lost. Please contact me if you need to inspect the steering rack or have questions. The problem appears to be in the EPS control module related to a build quality control issue with the EPS control module board.
The contact owns a 2013 Ram 1500. The contact stated that while driving 45-50 MPH, the steering wheel seized. There were no warning lights illuminated. After restarting the vehicle, the steering wheel unlocked for two seconds and then seized again. The vehicle was towed to the residence. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,092.
Electronic power steering (EPS) will fail when exposed to moisture. When EPS fails all power steering is lost resulting in extremely hard steering and possible loss of vehicle control.
I was driving down S. South Danville Rd. in Abilene, Texas, and it was raining and all of a sudden my steering wheel just jerks to the right and then my steering is now real hard to turn real hard to steer, and I almost crashed into another vehicle which would’ve not only hurt me but my daughter so I need to figure out what we need to do about this all of this happen without any type of warning
The contact owns a 2013 Ram 1500. The contact stated that while driving out of a parking spot, the steering wheel inadvertently jerked to the center position on several occasions. The vehicle was restarted; however, the failure persisted. The contact stated that when the vehicle was restarted, the steering wheel became very stiff. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the power steering unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
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