The contact owns a 2013 Ram 1500. The contact stated that the rear passenger’s side suspension air bag had failed causing the rear passenger side of the vehicle to lean down and reducing the height of the vehicle. The contact also indicated that the failure had rendered the vehicle undrivable. The vehicle was taken to the local dealer who replaced the passenger’s side rear suspension and air suspension module. The vehicle was fixed but later reoccurred. The contact indicated that the vehicle had been serviced for the same failure on four separate occasions. The manufacturer was notified of the failure. The failure mileage was 73,000.
2013 Ram 1500 suspension complaints
Page 2 of 3: complaints 11 to 40 of 44, newest first, as owners wrote them.
To: I have a 2013 ram 1500 4x4 my miles 48,000 .Generally safety defect the drive shaft column, lower steering shaft column intermediate. Like all Bushings control arms, ball joint and lower ,upper, bar links , etc.The defects components fall apart easy to the bolts, nuts, rubber bushing. Its a problem for poses a very risk to all drivers on road. Definitely it should bring ATTENTION to all 2013 ram 1500 4x4 an all ram Chrysler can recall so it can repair and very safe for all drivers , families whenever in all vehicles. Anyway I will park my ram in the driveway, when if it recalls the vehicle and drive for it safe !!!!!! Thank You From A VERY SAFE DRIVER!!!!!
The contact owns a 2013 Ram 1500. The contact stated the vehicle had seized and the air ride system became inoperable. The front end was lower than the rear end. The vehicle was taken to a local dealer where the contact was informed that the air ride pump needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 99,618.
Truck air suspension consistently fails dropping to the frame bump stops on drives (moving) when aero mode is automatically engaged. Truck does not recover to normal ride height and prevents proper handling of the vehicle (in motion). Long drives in aero mode (above 60 MPH) causes the system to fail and truck body drops shortly after, or fails completely. Truck cannot handle the lowering modes without failing (aero or entry exit). Truck will also lower itself without warning (stationary). Was washing (stationary) truck and cleaning wheel well when rear of truck started to drop. This is a dangerous situation, anyone changing a tire or working under their truck could get caught or crushed when suspension fails or drops without warning. Driving when suspension fails could cause the driver to lose control when truck collapses to frame (no suspension). This causes the truck to violently hop off the payment (tires losing contact with road) even with the slightest bump in the road. I am the original owner of the truck and it's been to the dealer 4 times in the last 5 months. I've replaced the air compressor, value block (where air suspension lines intersect) and air lines. Didn't fix the issue. I've communicated this issue to chrysler customer service ram. No response yet. This is a dangerous situation and ram needs to resolve this problem or provide and effective resolution \ fix. Please help. Suspension problems have been ongoing for six months. 03/15 is the latest occurrence.
My vehicle has a problem with the air ride suspension, where the front end has lowered and the entire system will not respond. I have looked on some websites and found out that this is a common problem, and for some, a real safety issue. I have not found a recall for this issue, and wondering why. I bought this truck in 2019 and did not realize there was an issue that does not have remedy. This is a safety issue and should be addressed as such. My vehicle was stationary at the time, although , many on the website complained that it happened while driving.
Vehicle has 77,000 miles and @ 1000 miles ago a noticeable change in ride and handling. Ride has become very stiff at all speeds above 35 MPH. Vehicle also has a tendency to give the felling of floating when cornering. I have taken it to the dealer 4 times and they cannot find any codes to tell them something is wrong? They have change many parts, shocks, idler arms, rubber suspension bushings, etc, they have acknowledged the rough ride, but cannot find the reason? I believe it is a sensor or regulator valve, that controls the air suspension at various speeds and when cornering. The truck rides like the there is excessive air pressure in the air bags to soften the ride at various speeds,
My truck has an air suspension system. The issue began when the front passenger side air bag began to lower three inches overnight. Then on the highway I received a message from the truck saying the suspension needed immediate attention. When I got to the destination both the front and rear passenger suspension failed and was riding on the frame. I have had the ascm and nitrogen replaced, but the both front suspensions lower 2-3 inches while it sits overnight.
Immediate air suspension service required immediately light comes on. The vehicle bounces so bad it is hard to drive. Took truck in 5 times for service at dealer and still not fixed
While driving on my he highway my truck lowers to the bumper stops and has no suspension making it difficult to steer. They're saying it is the whole air suspension which they just throw a new part at and release it to me to drive without really fixing it.. My truck was purchased in september 2019 with a mopar max care extended warranty. When the event happened in november the first time, I had it taken into razzari dodge where extended warranty was purchased. It has now been in there for the 6th time. I took it back january 28th and is still there. Each time they've given it back saying it was repaired, I have almost wreaked on the freeway each time.. They have been working with the dodge star engineers but won't give me the information on my vehicle safety.
My 2013 ram has a constant vibration which starts at around 40mph and continues all the way up to 75+ MPH. I've replaced all 4 tires 3 times. The last set are michelin. On all 3 sets of new tires I had them balanced a total of over 15 times. Had road force testing done on the newest set 5 times. I still feel the vibration. I bought the tires and had them road force balanced by a national tire chain. Then I took the truck to a local dodge dealer/service center. They road force balanced the tires twice and told me the problem wasn't the tires or rims. Then I took the truck back to the store where I bough the tires, they road force balanced them again and still I feel the vibration. The service managers at both locations said that they personally drove the truck for a road test and they both said they couldn't feel the vibration. Believe me, it really shakes. It's annoying and I'm sure it's not good for the truck overall. The truck has only 122,000 miles on it and has been vibrating for about 100,000 miles. I bought the truck new and purchased the unlimited warranty. Unlimited. This problem should be covered by the dodge warranty, so I don't understand why the dealer wouldn't get to the root of the problem. I really like the truck, but this vibration problem is making me very angry. Is there a recall that addresses this problem? If not, what should my next step be? Thank you in advance for your consideration and help.
4 corner air bag suspension dropped to the frame bumpers. The front slowly lowered while driving and then after parking the rear dropped. Can't drive because the tires are rubbing.
The air ride suspension doesn't work in cold weather and it drops to the bump stops and ride is terrible. And keeps blowing fuses many many times when temperature is below 30 degrees
Air suspension go off no way to control that car I can have big accident I have 2 baby in that car with me all that time
Air suspension go off all that time when I'm goin fas like 70 then don't wnnt trun on anything and I have my family and kids I don't like that feeling
I purchased this 2013 ram on or about june 15, 2018. On five different occasions the air ride suspension requires immediate service alarm was displayed on the dashboard. I was driving on the highway three times (once with a service technician in the truck), once while on a residential street and once while parked. I took the truck back to the dealership, zeigler of plainwell each time for repairs. I finally told them to keep the truck so they let me spend nine hours, looking at 12 trucks, before settling on a 2015 ram 1500. I say settled because the final truck was the only one that also has the air ride suspension. I completed a previous complaint on the air ride failing on the 2015 on february 8, 2019, as well. I just heard from the dealership that the same parts failed on the 2015 and this 2013, the left front air spring and the pump & manifold assembly. If these parts keep failing over multiple years there should be a recall. The ride goes from smooth to driving on logs instead of tires, regardless of speed, so this has the potential of causing a crash.
Anytime the weather is cold I get a "service air suspension immediately" message. I've taken it to the dealer several times for it and they never "find" a problem. Two days ago I got a message stating that the air suspension could not be used because my payload was too heavy. The problem is, there was nothing in my truck except me so there wasn't a heavy payload. This morning my trucks front end was resting on the emergency bump stops and the air suspension was not functioning at all. I am out of warranty and neither my dealership nor fca will cover the repairs even though is a known issue since you can find many reports of issues like thi.
Dash light says service air suspension immediately . Vehicle is stationary and just being started . Compressor was replaced last year and fuse was replaced on 10-31-18 . On 11-05-18 service air suspension is back on . The vehicle drops in the front making it unsafe to drive.
While driving on an interstate, the air suspension failed. The front of the vehicle dropped to the stop bumpers. Then there was a message that read: immediately air suspension repair/ service required. The front began to raise up and then another message. Air suspension cooling down please wait. Finally the front and rear of the vehicle dropped to the bump stop (safe mode). The air compressor cracked, releasing all the nitrogen. Dealership said they have had a lot of problems with dodge ram air suspension.
Air suspension pump failed at tempatures below 30 f. System dumps suspension pressure while driving , truck becomes very difficult to control. Issue began at 67000 miles, fha siad this is not covered under drivetrain warranty, dealer wants $3800.00 to correct problem
While working under the truck the air suspension failed causing the truck to drop. I have also been driving the truck and for no apparent reason the front or rear drivers air bag deflates almost causing me to lose control. I spoke with the dealer who stated with the cold weather there are multiple issues with the 2013 and 2014 ram air suspension failing. He also stated that there was a newer compressor installed in newer trucks along with better components that solved the issue. I have approximately 72000 miles on the truck with a repeated air suspension failure in the 45days I have owned the vehicle.
2013 dodge ram 1500. Consumer writes in regards to transmission shifts hard, tire balance issues, clock, ignition malfunction and other mechanic problems. *smd the consumer stated the clock and ignition switch were repaired. The upper ball joints failed. The dealer offered to assist with repairs for the tires, but the consumer declined. The consumer requested to be reimbursed for repairs made,to be advised about warranties, and a replacement vehicle. Updated 10/10/2017
Dodge ram 1500 strut - front are leaking after just 3 years-this was found during my penna state inspection.
The passenger side front wheel bearing was iniquitously greased at time of manufacture, causing failure without warning,and the front wheel came off, damaging the upper and lower control arms,break caliper,rotor, hub and wheel assembly, causing the truck to go out of control with no breaks. I have observed similar complaints on makeitsafer.com ,this is a lie safety issue and could have caused a fatal accident had this happened on the highway. Fortuitously it happened on a city street at 35 MPH, with no warning
Looks like my 2013 ram 1500 express with 80,000 on it has bad left front bearings. It has a lot of movement when moving the tire top to bottom. And makes a noise when driving like something's rattling. There should be a recall on this since it's too soon for something like to happen. I'm very disappointed. I have owned nothing but dodge. And this ram which is made now by fiat. Never had any problems before until now.
While slowly backing down the driveway of my home and turning into the street, I heard a loud bang which seemed to come from the front of the vehicle. I proceeded to put the vehicle into drive and slowly drove the truck back into driveway when at that time the right front tire broke away from the vehicle. The right lower control arm had broke in half where it was attached to the ball joint. After inspecting the broken part I noticed an abnormality and concluded there was a manufacturing (casting) defect at the factory which compromised the integrity of the part.this was also concluded by the ram dealer where I had the vehicle inspected and repaired. Part was returned to chrysler for evaluation.
Driving on freeway at about 65 MPH vehicle began pulling to the left was able to correct but then noticed the front end appeared to be low. When I stopped I noticed the front end wheel wells were all most on top of the tires. After I restarted the vehicle there was no warning light but I cycled though the messages and saw a message that said service air suspension immediately. Attempted to raise the vehicle using air suspension buttons to raise the front end but it did not function. The failure of suspension components at highway speed could result in loss of control. I have scheduled service with the dealer but they could not get an appointment for 5 days. After reviewing several ram vehicle forums I see that there are multiple problems associated with the ram 4 corner air suspension. Fiat (chrysler) should fix these issues as suspension failure could result in accidents or worse as these systems age and fail. My vehicle only has 28,000 miles and if it is failing already I can only imagine what the future holds. If fiat can not do a viable fix they should recall and replace the systems with coil springs.
While traveling on a paved road at about 25-30 MPH, right front tire blew out. The tire was separated from inside bead all across top of tread to outside bead. Tire blowing out caused damage to fender. No evidence that the tire struck anything in the road, initial report from a goodyear rep said that the tire just separated. Nothing was found in the road or vicinity to indicate that the tire struck anything
Tl* the contact owns a 2013 dodge ram 1500. While driving approximately 55 MPH, the vehicle veered to the left. The failure occurred when driving over 45 MPH. The vehicle was taken to the dealer and independent mechanic on numerous occasions. A front wheel alignment was performed twice. In addition, the front set of tires were replaced four times due to the failure. The failure persisted after the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
There is a loud "click" noise inside of the front drivers side wheel. It occurs when the vehicle has the wheel completely turned to one direction which makes me believe it's steering or something inside the suspension. It was told to me at the dealership that it was a ball joint, which was replaced and it still happened again.
Grinding from left wheel. Vibration from left wheel. Front left bearing hub assy. Bad.
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