your letter says I can review my report but couldn't find it the federal safety agency JD#11531515 SO On JULY 7th I started up my truck put it in reverse and had no power steering shut it off and restart still the same could not turn the wheel. I checked the internet someone said check the 2 fuses by battery they were good. had towed on Monday 7-10-23 to Fayetteville dodge they checked it out said I needed a new elect. power rack. they ordered and it took 3 weeks at a total cost $5172.23 out of my pocket. I have pict. of old rack numbers P68230029AA TIC1713C5058 made in LUNGT AN TAIWAN 04301477146714 & 77053805480546 also all paper from dealer with numbers of new rack 68536637AB GEAR RACK and PINION THANK YOU FOR THE WORK YOU DO
2014 Ram 1500 electrical complaints
Page 4 of 9: complaints 71 to 100 of 246, newest first, as owners wrote them.
Vehicle began experiencing electrical issues upon ABS/HCU unit failure. While initially intermittent, which allowed continued usage of the vehicle, additional components such as cruise control, trailer braking, etc., began to malfunction. Warning lights would toggle on and off, and truck began to have no-start problems with C0020 ABS codes and UO140 codes being thrown. Truck went to two Ram dealerships for inspection and neither could replicate any issues, but they were able to see the warning lights and code history. After being advised to first replace TIPM, battery, and starter, my truck has now completely died in my driveway. When I attempt to start, the check engine light comes on (in addition to ABS, trailer brake, traction control, etc.) and flashes between 3-10 times. I've now been told by dealer that the problem is actually in the ABS module and HCU, which due to the known issues with these parts may have caused damage to all of these other components, leading to the fault in the canbus system. This has been ongoing for nearly two years, which is ridiculous for the money spent on this vehicle. I've been advised by other Ram truck owners dealing with this type of situation to file a report in efforts to aid the ongoing investigation. Please feel free to contact me if I can be of any further help, or alternatively if there is a resolution to this matter. Thank you and kind regards.
The contact owns a 2014 Ram 1500. The contact stated that the ABS had water in the system. Several unknown warning lights were illuminated. The power steering and traction control became inoperable. The contact stated that the brake pedal was soft when depressed. The vehicle was taken to the local dealer, where it was determined that the ABS module, the front wheel, and the rear wheel sensors needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who stated that the cap was full of grease and failed to connect, and the sensors were loosened. There was condensation in the module. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 160,000. The contact stated it seems like with having the four wheel drive in gauge, an the abs malfunctioning, it took out the transmission.
The components that malfunctioned in my 2014 Ecodiesel Ram 1500 was the fuel sending unit and fuel pump. As I was driving on the freeway my truck started cutting out and stalling from 75 mph. It finally stalled and I was able to pull over in the middle island on the freeway I was on. The truck would start then turn off. The fuel gauge read over 1/4 tank of diesel fuel. The safety of myself or my family could have been at risk if someone else was driving that truck. Even for myself trying to pull out of full commuter traffic was very dangerous with a stalled vehicle. I don't know if the problem has been reproduced or reported by any other owner of the same vehicle. The only inspection was done by the Auto shop that works on my truck. Their were no warning lights or alerts on my dashboard display while this event took place. I had my vehicle towed to the shop that does service for me. They discovered I was out of fuel due to a faulty sending unit and fuel pump. The fuel gauge on the dash was showing 1/4 tank when it was actually empty.
Truck has hardly ever been driven,, at 2,602mi smelled plastic burning for about 5 seconds when first cranked up,, this happened 2 different times, then no power steering,, warning light came on ,, been PARKED,, after researching the problem of CONTAMINATION OF THE EPS MODULE,, called MY RAM DEALER won't give me an app. for 2 months to check it out,, THEY KNOW WHAT IT IS,, TY RAM
There have been several recalls on this vehicle. The day after purchase there was a class action settlement. I’m curious as to how the dealership was allowed to sell this vehicle knowing they had all the information in regards to the sell. The vehicle should have had a stop sell. Our family was at risk when the engine started to give out while on the road. The vehicle has been sitting at the shop for months with back and forth on an engine failure, etc. replacement. It’s all fine to purchase the vehicle, yet we are facing the consequences of the manufacturer/dealership negligence and left with no help and being dismissed due to claims of parts not available. We have a family of 6 and down to one vehicle but, not our part but, due to the fact we have one vehicle. I have sent an email 3 times due to this issue and no one bothers to touch base. The recalls had to have been known by the seller, yet did not disclose the potential risks. We went through major decisions to find a way to pay the vehicle off and I feel that because it is, they got their money and do not care. However, we do and it does not disregard the fact it was manufactured improperly and sold when it should not have been. Not only were other drivers at risk due to the faulty vehicle but, my family was.
No accident has happened but I have had the Anti-lock brake module go bad in my truck and it has disabled cruise control, anti-lock brakes and traction control. So basically just old fashion standard braking is all that is working. Took it to the dealership and they told me the part is on hold by Ram for review by their engineers. So I called Ram directly and they said it is under review but they could expedite the part for me. I see there is a law suit pending for the 2017-2018 Ram 2500 and 2017-2018 Ram 3500 but not any other years. After doing some further research online and using an ODB reader I see that this is actually a very common issue even with my year and model. Even at the dealership when I started to explain the issue, they stopped my and told me exactly what it was and that they have seen it many times. I believe because of the number of issues being registered online and in dealerships that this should be a safety recall, especially because we are talking about braking. I will attach photos.
Instrument cluster screen flickered dim and light for several months. Instrument cluster is now completely white showing a blank screen.
EPS went out while driving down the interstate. It is available to inspect on request. I was able to get pulled over without any accidents. Nothing confirmed from dealer yet. No warning lights came on, just happened instantly.
Power Steering Failed all of a sudden while riding around 40mph. put myself and others in danger. Unable to turn without puttting alot of strength into it. No warning lamps or messages about power steering.
While driving, all the sudden the power steering went out and a Service Power Steering Warning Light came on. The steering became almost impossible to steer and I'm a big guy. This almost caused me to run the truck off the road but thankfully I was just making a turn after stopping at a stop sign and entering onto another street. Had there been a vehicle coming down the road, I would not have been able to avoid the collision. This was an extremely dangerous situation and thankfully I didn't have my wife and kid in the car and there wasn't any oncoming traffic. When I searched online, it appears that this is an ongoing issue and there haven't been any recalls. Something needs to be done as I feel unsafe and this is my primary driver.
There’s a lot of complains a lot of people that says dodge rams have problems with the ignition switch all over the internet there’s people taking there ignitions out and open them and cleaning them with alcohol so they can work again and turn the truck on. This just happened to me it was working perfectly then it started turning on just occasionally and now it won’t work at all. This is a big problem because is on every dodge ram 2014 and older sometimes even on 2017 and 18 with all this people complaining about the same issue is obvious this is the companies responsibility and we shouldn’t be paying hundreds of dollars when it can be fixed for free if it was on the safety recall website.
My vehicle VIN [XXX] shown "no unprepared recalls". However I saw that there was a past recall for this vehicle. The recall dealt with the digital instrument cluster which gives data on engine management, safety features such as ABS systems, and other safety items. I do not believe my vehicle had ever been repaired. My digital instrument system flashes on and off and many times, as all day today, was completely inoperable. This has been occurring for approx one year and the dealer told me that this was normal, which it is absolutely not. The dealerships around here have a habit of falsely signing off on repairs and recalls especially if the vehicle hit their lot with a recall during a trade-in. The new buyer would have no idea of such recall. Please assist me in getting this unprepared recall repaired. I would also like to address the faulty 8 speed transmissions which shudder and shift unnecessarily. This could cause a sudden loss power on acceleration in heavy high speed traffic and merging onto an interstate. Please look into this. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fuel Gauge sending unit in fuel tank has failed. No idea of how much fuel is in the fuel tank. 60k miles on the vehicle. Do not want to run out of fuel on an interstate or major highway and cause a possible collision.
INTERSECTION,I PROCEEDED TO TURN LEFT, THE WHEEL TURNED TO THE RIGHT AND LOCKED i STRUIGGLED TO CONTROLD THE VEHICLE, DESPERATELY TRYING NOT TO HIT A MAN CROSSING THE STREET IN A WHEELCHAIR. i LOST CONTROL, JUMPED A CURVE AND HIT A LIGHT POLE. MY FACE HIT THE STEERING WHEEL. FOUR OF MY TEETH WERE KNOCKED LOOSE. IHAD TO HAVE THEM PULL DUE TO AN INFECTION. MY HEAD AND NECK WAS JERKED AROUND TWICE. I WAS IN SHOCK & TERRIFIED I DROVE HOME CALLED MY SON, HE IMMEDIATELY CAME TO DRIVE THE TRUCK TO MY HOME, I MANAGED. MY DENTIST PULLED THREE TEETH AND THEN ONE MORE BECAUSE THEY BECAME INFECTED. THIS STEERING PROBLEM WAS NOT NORMAL., NO FLUID LOSS, N0 WARNING. MY TRUCK HAD BEEN IN THE SHOP 4-6 WEEKS PRIOR A COMPLETE DIAGNOSIS WAS CONDUCTED. THERE WAS NO INDICATION THAT THIS WAS AN ISSUE, HAD I TURN TO THE RIGHT I WOULD HAVE CAUSED A MAJOR ACCIDENT ON THE FREEWAY. INSTEAD OF GOING HOME THAT NIGHT i WAS GOING TO SEE MY 6 YEAR OLD GRANDDAUGHTER. MY INSURANCE COMPANY TOLD ME TO PLACE IN THE SHIOP. AFTER THE REPAIRS THEY SAID THEY WOULD NOT COVER THE $5,000 REPAIR BECAUSE THEY DISCOVERED IT WAS A WEAR AND TEAR. THIS IS FALSE. I CALLED FCA they informed me that my warranty was out. I telephoned them several times to inform them this was not a warranty issue. The same issue for the recall, reoccurred. it wasn't unit I informed them of my injury, then they informed me they would send someone to investigate. They sent their Engineering Analysis associates/Bosch Automotive Services Solutions to exam the repaired vehicle. It was at that point they read the report from Lithia Dodge Ram, the dealer my deceased husband purchased this death trap and examined it, but they could not find no evidence of a manufacturing issue, no evidence of power steering, electrical nor the throttle. Well, this is a problem because my invoice I was given and I was advised the report code stated it was electrical steering rack, a manufacturer problem THOUSANDS COMPLAINED. #ACCOUNTABILITY!
Dash digital display screen completely black and not working. The truck was driving fine the day we noticed the screen being black but could not determine speed or anything else. Now the truck will not start.
^ months ago my truck would not start and the doors would not unlock using the keyfob. Had it towed to the dealer and they said it was the module for the key system not communicating. after 2 months they finally installed a new module. Took the truck home and it stalled on me 3 time at 70mph and the interstate. Took back to the dealer and they contacted Ram engineers and they told them it was a broken wire . Finally got the truck but would not start the next day. I have researched and found that the TIPMs were going to be recalled but it was denied. Yesterday 9/16/22 I was told the truck was ready and when I went to pick it up it wouldnt start. Is there going to be a recall on the TIPMs?
My 2014 ram 1500 went to the dealership for recalls and a wheel alignment, ecm failed to recognize new software updat and will not start, new chrysler ecm installed and truck still wont accept new software so will not start. Previous experience of a bad tipm insisted on various lights coming on tachometer display, cruise control shutting off at various speeds, engine shutting down and turning off on highway at cruising or passing speeds, had new integrated tipm installed and new Altenator, resoled issues.
Service Power Steering warning came on and there was no ability to move the wheel without a great deal of effort. I needed to make an appointment and couldn't even get out of the driveway due to the lack of power steering and turn radius. Major issue for us as the truck is rendered useless during cooler days up to 80 degrees F. This is a vehicle that I do not feel safe in, let alone put our infant in a "very safe vehicle" to drop off or pick up from daycare where the steering wheel feels locked up.
The instrument cluster keeps going black.
The Uconnect system!!! The Uconnect system crashed after Ram sent a over-the-air update which had a glitch in it. The whole stereo system which includes, Air Conditioning Heating, defrost ,vent direction and temperature adjustment . If you have the app it can control remote start locking and unlocking of your doors. I have taken vehicle down to the dealership they have confirmed that it was over the air update that has caused the system to crash. So driving down the road I cannot change to defrost once my window gets fogged up. Whatever position it would be stuck in when the system crashes is the position it will be in until new system is installed or fixed. My other concern is I went to sleep one night and I wake up the next day to have my truck randomly lock itself with my keys in it. It is a key fob system so my truck will not allow me to lock the keys in the vehicle. I am concerned since it just randomly did it for no reason what if there is an emergency and I have to exit the vehicle quickly or have a child or dog in the car will it just randomly lock itself again for no reason. There was no warnings,no lamps,no signs at all the u connect system just went out.The doors locking all by them selves no warning or signs as well. After speaking with Pop-A-Lock to get my keys out of the truck he says this make year and model is in the top 4 of vehicles that just randomly lock the keys in the vehicle for no reason very concerning as a safety issue.
The contact owns a 2014 Ram 1500. The contact stated while driving at 60 MPH, the check engine warning light illuminated, and the fuel gauge showed empty. While pulling over, the fuel gauge regained normal functionality. The contact continued driving to his destination. The contact was concerned that the fuel gauge sensor might need to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,700.
When I drive at night or early in the morning when it is still dark out, my headlights turn off fully and I have to pull over for 20 to 30 mins to try and turn them back on
Teenage son driving 75 mph on a bridge when steering suddenly went out causing the truck to swerve into another lane. With much effort he was able to pull steering wheel back into his lane but almost hit another vehicle in the process. Our vin is not included in the recall - this needs to be remedied immediately before someone is seriously hurt or killed. The truck has not been inspected or repaired, it can not be driven safely. There were not warning lamps or messages or symptoms prior.
When driving at a low speed the power steering assist shut off. The red light with the power steering symbol and ! Came on. I pulled over and turned off the vehicle and restarted the engine and it was working again, u til I came to a low speed. Checked the fuse #78 and it looked ok, plugged it back in and no issue for 3 & 1/2 days , until this morning. There is a recall for this issue on ram 1500 yrs 2013 to 2019, but my VIN does not register for the recall. This started monday evening.
Instrument cluster flickers and fades. Impacts sensors - air pressure monitors alarms come on even though there is no issue with the air pressure monitors, having 2 different shops check on them and advising that they dont need replacing and that the sensors are good. Also triggered an alert that the car was not in drive - even though it was in drive. The truck would no go - I had to ashift back to park, turn the truck off and restart it also impacts in cabin lighting - it turns off and while driving it will turn on. This is a serious safety issue and there is no recall for it. Shop is unwilling to investigate and offers solution of replacing the whole instrument cluster which is over $1000 usd for the part alone. This issue is ongoing - and it seems to be impacting many many trucks.
The screen on my instrument cluster flashes or turns off completely. Dealership said it’s a common problem. Over $1000 to repair. There is a similar recall on other Ram trucks in the same year as mine but mine is not listed by vin number even though it’s the exact same issue described in the recall.
I was driving at high speed on the expressway and my electrical power steering quit working. I ran off the road and into the ditch because the truck was too hard to control without the power steering. I could have crashed into someone or injured myself. This is a very dangerous situation to be in if you are driving at any speed. If my wife had been driving it could have been fatal. Additionally, the repairs were over $3500. I will be selling this truck as it is too dangerous for anyone to drive. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was driving down the road, fortunately in my neighborhood when I saw a brief alert regarding my trailer towing system before the truck completely shut down in the middle of the road. I was unable to restart and had to call a tow service. My mechanic stated it was a crank position sensor failure according to his diagnostic computer
My dash lights have been flickering on and off during the day and night and I cannot tell how fast I am going at night sometimes. Also my backup camera does not work, sometimes.
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