Fuel tank strap bracket has broken. Dealers and Ram customer service refuse to cover the repairs even though there is a technical service bulletin related to this issue. They state since my vehicle was originally from Canada the extended warranty is void.
2014 Ram 1500 fuel system complaints
Page 3 of 10: complaints 41 to 70 of 276, newest first, as owners wrote them.
The contact owns a 2014 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
I entered the off-ramp slightly turning right from the Interstate when all of a sudden the power steering went out and I heard a dinging sound. The steering wheel jerked left and almost sent me over a 30 ft. drop into a lake. I was very fortunate only to do a 180 degree spin with no damage to my truck.Had I not slowed down more than usual due to the rain I would surely be at the bottom of that lake. After coming to a halt and facing oncoming traffic I found the power steering did’nt work at all and doing a 3 point turn is not happening because I have 33 inch mud tires on my truck so I inched my way back and forth until I was able to get back into moving traffic. On my way home with no power steering, the power steering light is constantly flashing and all of a sudden I hear another ding. The gas gauge on the instrument panel is now reading Empty when I filled up that morning and I have a flashing Fuel Sensor Fail warning. This issue with the Power Steering needs to be recalled/fixed immediately. This is ridiculous to see nothing has been done and is still being investigated 1 year later with all of the complaints specifically regarding the power steering are right in front of you.
While I was driving my wife and I heard a sound that was similar to a ratchet strap being run over while attached to a vehicle. Once in my drive way I began to inspect what the noise could have been. After looking underneath my truck I could see my GAS TANK hanging at almost a 45 degree angle. I crawled underneath to see what had happened and found that 1 of 2 fuel tank straps had been ripped out of the frame of the truck. It wasn’t until later that I found a 12 year unlimited mile warranty was available. After speaking to a Ram dealer they informed me that ONLY the fuel straps were covered under the warranty and NONE of the damages that occur from their flawed and failed design are covered under that and if I want it covered then I would have to file a claim with my insurance. Keep in mind the fuel strap itself is only 50$ and that is all that will be covered, not the tank itself, fuel neck, gas lines, or any component of the evap system. So because Ram does not want to pay now I have to and I almost paid in full with my life and my wife’s. I encourage others to keep an eye on this so you don’t fall victim to this scam. It’s nice to know that for almost loosing my life and that of my wife Ram will only cover 50$. How much is your life worth?
The contact owns a 2014 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
With less than 50,000 miles on the vehicle, the fuel sensor went out and the check engine light came on. I replaced the fuel sensor and the fuel pump and it still did not correct the issue. After doing some research, I found this is known and common issue that is deserving of a recall.
This vehicle lost power while driving and would not re-start. A message came on dash saying “service electronic throttle” and then the vehicle burst into flames. There is a recall for other models with the same engine but not this vehicle. It is a safety hazard that almost killed me.
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 75 MPH, the check engine warning light illuminated. Additionally, the contact stated that there was information that the vehicle was losing fuel. The vehicle was taken to the dealer to be diagnosed; however, a diagnostic report was not provided. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 60,000.
Front fuel tank bracket mount has failed at the frame. Front of fuel tank was hanging down below frame of truck. Rear bracket appears to be failing at same rate. Had they both failed at the same time the fuel tank would have fallen off into the roadway endangering others with a large object and 20+ gallons of diesel spilling. Along with the tank laying in the road the vehicle would have stopped running causing me to be immobile in the road leaving potential for a collision from the rear. No warning lamps or symptoms were present at the time. I can provide more detailed pictures when I remove tank to seek alternative repairs
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed fuel covering the engine. The vehicle was towed to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to the remedy for the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel); the VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency hotline for assistance. The failure mileage was 136,000.
The contact owns a 2014 Ram 1500. The contact stated while driving on the highway at 75 MPH, the vehicle came to an abrupt stop without the brake pedal being depressed. No warning lights were illuminated. The contact stated that the vehicle failed to restart. The vehicle was taken to the dealer where it was diagnosed that the fuel system and magnetic spark wheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 157,000.
Recall z46 states Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. After my dealer replaced fuel pump additional fuel system components failed, after dealer inspection I was told they only would change HPFP not honoring full recall for replacement of additional fuel system components. Putting me at risk of the original problem this recall was supposed to fix. My vehicle was fine with no engine check lights before I brought it for recall z46 after the first 10 miles since the recall i have 3 check engine light codes relating to fuel system.now it's sitting at the dealership lot with repairs to be completed.
The contact owns a 2014 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Regarding [XXX] . I made an appointment to get the Important Safety Recall for the High Pressure Fuel Pump repaired. When I took the vehicle in for the repair on [XXX] I was informed that they did not have the part and they had been waiting a year for parts. Why I wasn't informed of this when I made the appointment is beyond me. If this Safety Recall is so important why is this dealership unable to obtain the parts? This is unacceptable and needs to be rectified for safety of the traveling public. The dealership in question is SHOTTENKIRK CHRYSLER DODGE JEEP RAM, 4970 E. Highway 377, Granbury, TX 76049. Phone (817) 279-1500. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel Level Sensor A Circuit - P0463. Yes, available for inspection. The Fuel level sensor cuts out and stops reporting fuel levels. This can lead to running out of gas on the highway or other dangerous situations that put the driver and others at risk. Also, the computer monitors stop reporting, therefore other aspects of the vehicle are compromised when the fuel level sensor stops working. The dealer confirms this is a common problem on this vehicle. Yes the vehicle was inspected by the dealer. The warning lamp check engine light comes on when the system fails. there is no prior warning.
The contact owns a 2014 Ram 1500. The contact stated while driving 30 MPH, the vehicle drove over a bump and heard an abnormal scraping sound coming from the vehicle. There was no warning light illuminated. Upon inspection of the vehicle, the contact discovered that the front fuel tank strap pulled through the frame and began to rub against the driveshaft. As a result of the failure, the fuel tank started to hang off the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 171,000.
See attached document for complaint
The contact owns a 2014 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle had been taken to the dealer and had remained at the dealer. The vehicle remained with the dealer for two months and was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The T shaped frame mount where the fuel tank strap hooks to rusted out and the strap pulled through the frame letting the fuel tank drop.
The contact owns a 2014 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while accelerating from a stop light, the vehicle stopped unintendedly and made a knocking sound. The contact pulled over, restarted the vehicle, and drove the vehicle to the residence. The check engine warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to the dealer. The manufacturer was not made aware of the issue. The failure mileage was 116,725. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact received notification of the federal safety agency Campaign Numbers: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2014 Ram 1500. The contact stated that while depressing the accelerator pedal, there was a delay before the vehicle would operate as needed. The vehicle was taken to the dealer who replaced the fuel pump and the sensor crank shaft tone wheel. The failure reoccurred and became a persistent failure. The contact received notifications of the federal safety agency Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact stated while driving 35 MPH, after going through a speed bump, the vehicle suddenly lost all motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the tone wheel sensor. The vehicle was repaired, but the failure reoccurred. The dealer diagnosed a failure with the high-pressure fuel pump. The vehicle was repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 142,000. VIN tool confirms parts not available.
I see there is a recall on some trucks of the same model for fuel tank strap. I looked at mine and notice one of the straps is broken. I can not find the recall for my truck but others have one.
Safety Recall Z46 has not been resolved, for 18 months, due to "parts not available"! If it's truly a SAFETY issue, how can this not be addressed in a timely fashion?
The contact owns a 2014 Ram 1500. The contact received notifications of the federal safety agency Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while her husband was driving approximately 45 MPH, the vehicle jerked, and the instrument panel gauges were fluctuating. The vehicle then lost motive power. There was no warning light illuminated. The contact's husband was unable to pull to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the failure was related to the federal safety agency Campaign Number: 23V411000 (Engine and Engine Cooling). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was unknown. VIN tool confirms parts not available.
The fuel sensor keeps failing and I have to replace . This is the 3rd one and the dealer and or company knows that it is defective and will not recall. Everytime I get it repaired it costs me 1200.00 because you have to drop fuel tank to get to. The fuel pump and sensor causes the truck not to start and the fuel gauge will not work . Also the straps holding the fuel tank are suspect as well for coming loose and causing fire.
On August 9 2023 I was driving my ram and it just completely shut down. Had towed to dealership. It’s now been 2 months and no answer on when I will be getting my truck fixed. Still making payments on this thing and it’s just sitting and cost me money from sitting. I keep getting the run around from ram
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