We have intermittent loss of power steering resulting in hard steering and then coming back on, resulting in easy steering with no warning. We have checked connections under the vehicle at the steering unit and they are good and clean. We had an analyzer hooked up to check and it said no communication with the module. I see online this has happened frequently on these vehicles and feel it is a safety concern that FCA should address. I talked to FCA service and they said there are no open recalls on this vehicle. This happens at all speeds and was rarely happening but increasing in frequency for the last couple of months. Please respond to me at my E-mail ([XXX]) Thank you, sincerely [XXX], maintenance manager @ Precision Electrical Contractors LLC INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2015 Ram 1500 steering complaints
Page 9 of 13: complaints 221 to 250 of 342, newest first, as owners wrote them.
The EPS(Electronic Power Steering) get a little bit hard at slow speed and sometimes you need to use more hand power to steer the vehicle. You can turn off and turn back on the truck and the problem is gone, you dont know when is going to happen again. Normally when you trun on the vehicle in the morning the steering wheel system is a bit hard and you can feel that it get stuck for a moment and then release. There is no message in the dash or any light on. I have not take the truck to any dealer to verify the problem. I did a research and there were a recall for some 2015-2016 models but my VIN is not in that list. I also know that this is happening to more people with a 2015 model but still is not a recall. Do we need to wait until someone crash or have a major issue to consider this a recall,
The contact owns a 2015 Ram 1500. The contact stated while the vehicle was at Walmart to have the tires replaced, the contact was informed that the steering wheel became difficult to turn and the mechanic was unable to drive the vehicle into the bay to replace the tires. The contact stated that the service power steering system warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
The contact owns a 2015 Dodge Ram 1500. The contact stated that while driving at 55 - 60 mph, the steering wheel stiffened up and was hard to steer. The dealer was made aware of the failure and informed the contact that the VIN was not included in a recall for the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency. The failure mileage was 86,000.
Traveled appr. 1/2 mile, 30 MPH engine lost power, rattled and clanked like timing was off would hardly move- stalled me on busy 2 lane hwy. Transmission knob locked up, errors reading adjust trailer brake slider- no trailer connected to me. Tried adjusting, allowed me to put in park, could not get back out of park, would not let me shut of engine. It was totally stalled, but running like a clanky train- finally was able to get truck in reverse and back into drive 500 feet behind me. Had no power steering at all. Engine was loping so bad it felt like I had a flat tire. Got the truck in drive - still limited power, no power steering. Got truck up to house safely off road- yellow engine light was on. I was able to get truck in park on selector knob. Shut truck off. Called to make an appt. To get truck in. Tried to start truck and would turn over but will not start. I got notice several months ago of loss of crank position. I called larson dodge to get it fixed and they said they did not have info on how to fix it yet, to call back after first of year. So here I am. It is very scary to pull onto main 2 lane hwy and totally lose power and control all at the same time. No shoulder on road, can not explain the feeling but it is an awful feeling to be in motion and lose all control of the vehicle. This definitely is dangerous and easily people could die from it if it happened on the freeway or any busy road. Please people be aware of this. This faulty situation could easily cost you and your loved ones and or complete strangers their lives. Not so much by the vehicle itself, but by losing power and control, you can easily get slammed into. I was just waiting to get hit, but a very aware semi truck driver saw I was in trouble and stopped before the opening of the drive to allow me to back up into it. I could not go forward. The control knob would not let me put it in drive.
I have had two problems with my vehicle. The first is that the cruise control intermediately works and then doesn't at times. The second, is that the power steering intermediately works and then suddenly will go out in middle of a turn. I took it to a local mechanic and he hooked his scanner to it and although there were no warning lights on, he reset the computer in the vehicle. This action worked for approximately one hour and the then the issue with the power steering returned. I've looked up recalls on both these issues and have noticed there are recalls associated with these problems with ram 1500, however mine is not listed. I believe they need to broaden their recall actions before someone looses their life due to mechanical failure.
On saturday power steering went out while I was turning into a gas station in the afternoon. Drove it back to the hotel and left it parked over night and next morning sunday power steering started working again. Later that sunday night I left to go to the grocery store and power steering stopped working again. Then monday morning I went to work and power steering worked again. No more issues since then and that was in december of 2020, now yesterday 3/11/21, power steering goes out intermittently goes out while driving when I'm making a sharp turn or corner then while I'm driving straight the power steering comes back on. Very scary and dangerous when it happens while driving. If the truck is stationary and I turn the steering wheel hard in one direction or the other the power steering goes up and comes right back. I have a video of it going out when I was sitting in a parking spot when I turn the steering wheel it goes out. But I can't upload a video.
My steering has been getting stiff lately, on both right and left turns as I'm driving. My husband first noticed it about a week and a half ago. My ball joints and tire rods are in excellent condition, no uneven wear on my tires. It's all just in the steering wheel. My husband looked up the previous recall on the truck back in 2016 on the steering, he is noticing the same thing happen as listed in that recall. However there is no recall on my steering. I'm not sure if that recall had ever been done or not but something is going on with my truck.
The vehicle's air suspension system suddenly failed during driving. The air suspension system controls the ride height of the vehicle, and the ride height also impacts the vehicle's steering alignment. My understanding is that the issue is that the nitrogen air suspension system performs a self-check upon start-up and purges a small volume of air and ingests outside air, which contains moisture. During the winter months, this moisture gets into the suspension's compressor, and causes premature failure due to freezing. The cost of repair/replacement for this air suspension compressor is $1200, and will fail again when the same cycle repeats. Chrysler/ram is aware of the issue, and there are tsb's about air suspension issues, and multiple customer care cases, but they refuse to issue a recall. If this system fails during driving it can cause a sudden loss of control due to vehicle geometry changes. I was on a highway when this happened, and had to pull over to the side of the road, as the warning said seek "immediate repair" of the air suspension system. I contacted chrysler, which acknowledged the issue, and opened a case, but later denied the case. This issue is documented among many other chrysler air ride suspension vehicle equipped owners. The only recourse is to replace the system with like parts (which fails again), or to swap the air ride system for traditional coils and spring suspension, which is costly. The air ride system is a costly factory upgrade. Had chrysler disclosed issues with said system, I would not have purchased it, especially since this issue is most problematic for cold climate owners, where temperatures dip below freezing. One need merely google, "chrysler air suspension failure" and it returns "about 1,260,000 results".
When outside temperatures are below 20 degrees the power steering does not work. After the motor warms up I can turn the engine off and restart and then the power steering will work
My power steering went out. If I warmed the truck up and shift it off, then restarted it the steering would work again. Then the vehicles steering would go out while driving. The check engine light turned on and then the steering light. Now the power steering doesn't work at all. I am told from a mechanic who hooked up to my computer that this is an extremely rare incident for a truck so young. At this time I am being told it is not a recall but it certainly seems like a recall to me. The power steering would go out while driving on a road or highway going straight or turning.
The power steering is intermittent, sometimes it works fine sometimes it is very difficult to steer
Power steering not working at full capacity.
Electric steering quits working and the steering wheel gets hard to turn, it'll be fine then all of a sudden it'll quit while turning or driving straight
Power steering not safe, locked up. Reacts the same way a power steering pump would act of low or blown. In research looks like there was already a recall for same years and models for this same thing but mine wasn't included. However my steering locked up and hard to turn. Not safe.
Power steering failed to work intermittently. Loss of power steering was more prevalent during freezing conditions. This has caused unsafe driving conditions and was experienced while the vehicle was both in a stationary position and in motion. The certified ram dealership stated the cause was a faulty power steering gear box.
Power steering constantly is going in and out. Sometimes for a day or two, sometimes every other turn, and sometimes every turn is half power steering and half not (kind of like pulsing). I've had 2 rack and pinion replacements with still ongoing issues. There is an active recall for my year truck, but my truck is not apart of it even though I'm experiencing the exact issues of the recall
The air suspension on my 2015 ram 1500 has been failing (blowing fuses while driving, freezing up and failing to inflate before startup) each winter for the past three years. As mentioned above, the system can fail while operating the vehicle, due to blown fuses from an electrical short in the system. It also can just fail to inflate on cold days. The system apparently was not installed with an air drying capability causing these issues above and this should be expected in colder climates. The air suspension is a 'closed' system, but was built is capable of pulling in air from the outside under certain conditions (meaning it is not a closed system). Given the fact this ability was incorporated into the system, an air drying system should have been included as well. It is a critical safety concern when the system fails to inflate the air suspension and fca should have known it would fail. I would like to see a recall reimbursing people for the costs associated with fixing failures of this system (compressor and air bag failures) as well as the installation of a remedy (full replacement) to permanently fix the system.
I was driving and turned a corner at a light and the power steering went out and almost caused a collision with a police car. It has never gone back to power it is extremely hard to turn. This is since march 2020
Tl* the contact owns a 2015 ram 1500. The contact stated that while driving, the power steering malfunctioned with the power steering assist warning light illuminated. The contact stated that the vehicle was difficult to steer. The vehicle was restarted and the vehicle temporarily went back to normal operation however, the failure recurred. Golling chrysler dodge jeep ram (2405 s. Telegraph rd, bloomfield hills, mi 48302, (248) 334-3600) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. An appointment was scheduled which was still pending. The manufacturer was contacted and informed of the failure. The failure mileage was 108,532.
Tl* the contact owns a 2015 ram 1500. The contact stated while driving approximately 15 MPH, the steering wheel seized without warning, almost causing the vehicle to crash into a school bus. The contact slowed the vehicle and the power steering started to operate correctly. The contact drove the vehicle to his residence. The vehicle was diagnosed and repaired. The manufacturer was notified of the failure however, no assistance was provided. The approximate failure mileage was 74,000. *ln consumer stated vehicle was not part of the recall did not have correct serial number on the eps. *jb*dt
2 different times when I start my truck there is no power steering, took to dealership and they cannot find a problem. There is a recall on some trucks same year and make but my truck's VIN # does not fall within recall #'s although it is having same problem as recall- company will not cover.
Tl* the contact owns a 2015 ram 1500. The contact stated that while driving, the vehicle loss power steering assist. An unknown warning light illuminated and flashed on the instrument panel. The contact was unaware of which warning light was displayed on the instrument panel. The contact was informed to take the vehicle to the nearest independent mechanic where it was noted that there were three unrelated recalls on the vehicle. The contact called several dealers including bob allen dodge located at 725 maple ave, danville, ky 40422, (866‑403‑8148, who stated that there was no recall on the vehicle associated with the steering. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 36,000.
While driving the veichle when trying to make a turn all assist was gone.
Tl* the contact owns a 2015 ram 1500. The contact stated that while driving approximately 70 MPH, the vehicle loss power steering assist and became difficult to steer. The vehicle was taken to goldy auto located at 187 kinetic dr, huntington, wv 25701, to be diagnosed. The contact was informed that the steering rack was defective and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 16v167000 (steering). The failure mileage was 30,000.
Power steering has started to turn hard at times when turning corners. It will turn a little bit fine and then become extremely hard to turn for about 6 inches on the steering wheel. It will do this 3 times or so depending on how sharp you try to turn. It happen a couple times last month then went away and drove fine. Today it started again. I wasn't sure I was going to get turned. It has not gone away as of now. I just went out and checked. We stationary you can feel it grabbing a little. While driving in the city it can be very tough to turn. I haven't tried to make any sharp turns at highway speeds but after exiting the interstate on an exit ramp with a curve. After turning the wheel a few inches I can feel more tension than normal. I believe this to be a faulty electronic power steering assist that I see there is a recall on but not on my truck.
I have been experiencing the "death wobble" anytime a bump is hit while driving at speeds of 40 MPH +, on the freeway the wobble is so bad that recently my truck began swerving all over the road and almost went off-road, until I could regain control of the truck. A bump on a turn is much worse. I am so fearful of the unsafe shaking of the front end while driving higher speeds that I now avoid the freeways and take alternate routes if possible.
The electric power steering does not work on startup when the temperature outside is 65 degrees or lower. The warning light comes on and the power steering doesn't work. Sometimes when left running to warm up first and then turned off and then back on the power steering will work. Sometimes, the truck needs to be driven a few miles to fully warm up then stopped, turned off and started back up, then the power steering will work. This wasn't much of a problem when I am in florida where I bought the truck, but I am visiting in michigan now in june when temperatures are still getting down as low as the forties at night. The problem first occurred one week after I bought the truck. The dealership I have taken it to here in michigan wants to replace the entire power steering unit for almost $2900 which I don't understand because the power steering works fine when it is warm on startup. So far, the power steering hasn't gone out while driving.
While turning left or right the steering was loose in spots and then tight in spots. It made turning and predicting amount of force required to turn unpredictable and dangerous as you may not turn quick enough going into a turn or oversteer into a turn. Dealer was to fix, but new rack and pinion and steering box made it worse.
Randomly loses power steering while driving
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