Observed several instances of the OEM air suspension system becoming disabled due to cold temperatures. Vehicle would fail to adjust ride height to normal, DIC woukd display message AIR SUSPENSION NOT AVAILABLE and would ride as if vehicle has no suspension. Any attempt to adjust would display message SELECTED REIGJT HEIGHT UNAVAILABLE. On ice packed roads and bridges, the pickup would tend to wander after going over the bumps and uneven icy areas, at one point this evening putting the pickup into a mild fish-tail. Contacted a personal friend that is a mechanic at local Ram dealer and was told this is a well known problem with the Ram 1500 air suspension and is not a recalled item. I believe that as suspension is a key component for vehicle safety and handling, the NHSTA ought to mandate FCA to correct the issue through a comprehensive recall.
2015 Ram 1500 suspension complaints
Page 2 of 3: complaints 11 to 40 of 56, newest first, as owners wrote them.
Air suspension will randomly deflate on one side of the vehicle making steering difficult at highway speeds. Hitting a bump or discontinuity in the road while the frame is sitting on the bump-stops (when suspension is deflated) can cause the tire to jump or skip, temporary loosing traction. It can go days or weeks without occurring, or it can happen multiple times in one trip.
Air suspension failure .Dangerous to drive. should be a recall and replacement at RAM cost
Air suspension system fails in cold weather. Thousands of confirmed cases. https://www.facebook.com/groups/292298311479202 A class action in Canada. A whole business is taking advantage of removing these parts. airdelete.com My air suspension leaked out during a trip, warning lights, vehicle's air suspension dropped to the frame. No suspension resulted in a very bumpy, dangerous immediate driving conditions. Once the drive became bumpy, two hops for every bump in the road. Steering became difficult due to driver instability. Passengers became sick, vomiting due to bumpy ride. Passengers became unstable, hitting head on ceiling even while seat belted.
The service air suspension display comes on and instantly goes out with no stored codes according to dealership. While driving the rear air bags dump (deflate) completely empty. There has been times where this has happened at 70 MPH other times it has happened at 35-55 MPH. This causes the truck to bounce violently and have sway side to side when going over bridges and bumps. When I took it to dealership I was told they could not duplicate the issue, even after having it for 3-4 weeks. Again this doesn’t happen all of the time day in day out, it’s random for no apparent reason. This is a huge safety issue not just for me and my family but everyone on the road. Sometimes if you stop at a light or along the road it will air back up to normal ride height but on 12/18/2021 it would not air up.
I was driving down the road when the air suspension went out. My truck started bouncing and I almost lost control of my truck. I had to pull over and see what the issue was. The air suspension works whe. It wants too. It's very dangerous driving on the freeway when the suspension goes out.
Just like so many others, the air ride suspension service immediately message comes on at different times. The truck deflates to ride on no suspension and bounces and swerves every time you hit a bump. Super dangerous
The vehicle's air suspension system suddenly failed during driving. The air suspension system controls the ride height of the vehicle, and the ride height also impacts the vehicle's steering alignment. My understanding is that the issue is that the nitrogen air suspension system performs a self-check upon start-up and purges a small volume of air and ingests outside air, which contains moisture. During the winter months, this moisture gets into the suspension's compressor, and causes premature failure due to freezing. The cost of repair/replacement for this air suspension compressor is $1200, and will fail again when the same cycle repeats. Chrysler/ram is aware of the issue, and there are tsb's about air suspension issues, and multiple customer care cases, but they refuse to issue a recall. If this system fails during driving it can cause a sudden loss of control due to vehicle geometry changes. I was on a highway when this happened, and had to pull over to the side of the road, as the warning said seek "immediate repair" of the air suspension system. I contacted chrysler, which acknowledged the issue, and opened a case, but later denied the case. This issue is documented among many other chrysler air ride suspension vehicle equipped owners. The only recourse is to replace the system with like parts (which fails again), or to swap the air ride system for traditional coils and spring suspension, which is costly. The air ride system is a costly factory upgrade. Had chrysler disclosed issues with said system, I would not have purchased it, especially since this issue is most problematic for cold climate owners, where temperatures dip below freezing. One need merely google, "chrysler air suspension failure" and it returns "about 1,260,000 results".
Air suspension failed again while driving. This causes the truck to sit uneven or all the way down to the bump stops. This has been an ongoing issue since fca introduced the system.
Air ride suspension fails in weather conditions below freezing. The truck loses all air ride functions and lowers all the way down to the bump stops. I was driving home from the lake when it started to drop. It is -10 degrees fahrenheit. Within 5 miles my truck had lost all suspension and was sitting on the frame. It made the truck impossible to drive and I did not feel safe at all. I ended up going 10 miles per hour until I made it home.
Tl* the contact owns a 2015 ram 1500. The contact stated that while driving at highway speeds, the air ride suspension deflated causing the vehicle to become difficult to steer. The contact stated that it became difficult to keep the vehicle align with the road. The contact stated that an excessive amount of effort was needed to steer the vehicle. The contact contacted heritage chrysler dodge jeep ram of logan (2900 n main st, north logan, ut 84341, (435) 752-0050) who stated that the suspension air bags needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 123,000.
Vibration at highway speed. Complained to two different dealerships and was ignored. I am a mechanic with 35+ years experience. I am absolutely certain that the problem is in the driveline and not in the wheels/tires. The vibration causes the truck to eat the tires. I am under 65,000 miles and on the fifth set of tires. Four different brands of tires. I've seen numerous complaints on this issue. I discussed a tsb with the dealership and was ignored again. After having my transmission repaired at the dealership under warranty, the vibration has gotten worse. I am reasonably certain the vibration causes the transmission problem that I recently had to have repaired under warranty.
The air suspension on my 2015 ram 1500 has been failing (blowing fuses while driving, freezing up and failing to inflate before startup) each winter for the past three years. As mentioned above, the system can fail while operating the vehicle, due to blown fuses from an electrical short in the system. It also can just fail to inflate on cold days. The system apparently was not installed with an air drying capability causing these issues above and this should be expected in colder climates. The air suspension is a 'closed' system, but was built is capable of pulling in air from the outside under certain conditions (meaning it is not a closed system). Given the fact this ability was incorporated into the system, an air drying system should have been included as well. It is a critical safety concern when the system fails to inflate the air suspension and fca should have known it would fail. I would like to see a recall reimbursing people for the costs associated with fixing failures of this system (compressor and air bag failures) as well as the installation of a remedy (full replacement) to permanently fix the system.
The vehicle suspension fails at random times and the truck bounces violently, but not all corners of the vehicle, which causes almost uncontrollable swerving. The suspension then rides on the bump stops and hits all bumps very hard. Sometimes you can stop, shut down and restart, let the vehicle idle for a few minutes and it will solve the problem temporarily. You never know when it's going to happen and it can happen very swiftly. So far I've managed to control it, but am afraid that sometime when towing my travel trailer it will cause loss of control and be the cause of an accident with possibility of serious injuries. I selected a date below, but it has happened at least 10 to 20 times! You don't get the option to pick multiple dates. I have talked to several ram dealers and none seem to have any idea what to do about it. Fiat chrysler must address this issue before someone is killed or very seriously injured. I have no documentation because the dealers admit they have no idea, so I haven't take it in. Online forums for ram indicate that there are many trucks exhibiting these symptoms. Once when it happened I was towing my travel trailer (approximately 6,000 lbs.) and it swerved so violently that my wife screamed and thought we were going to crash!
Tl* the contact owns a 2015 ram 1500. The contact stated while driving at various speeds, there was an abnormal banging sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the rear axle needed to be replaced. The contact called addy's harbor dodge ram fiat (4849 us-501, myrtle beach, sc 29579, (843) 492-7348) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The contact stated the failure was like the failure listed in the federal safety agency campaign number: 15v661000 (power train). The failure mileage was approximately 67,500.
Theres a vibrating with the truck when reach 50 and up MPH and shakes the whole truck had everything checked and dealership said they saw nothing
I have been experiencing the "death wobble" anytime a bump is hit while driving at speeds of 40 MPH +, on the freeway the wobble is so bad that recently my truck began swerving all over the road and almost went off-road, until I could regain control of the truck. A bump on a turn is much worse. I am so fearful of the unsafe shaking of the front end while driving higher speeds that I now avoid the freeways and take alternate routes if possible.
Faulty air suspension, this is a very, very common issue in ram trucks. Driver front went down, then back end. The light came on to fix air suspension. Its very dangerous to drive with suspension down. The fact that there are thousands of trucks out there with this issue and no recall is really uncalled for. They continue to fail several times over and over again. If there's no recall I would have to imagine there will be a class action law suit. Every mechanic I've talked to is in disbelief that this issue has not been addressed.
Since december of 2018 my 2015 ram 1500 laramie longhorn has been in the shop a total of 5 times due to the air suspension failing. They've replaced the compressor on several occasions, replaced both front air bags, replaced fuses, compressor lines etc. Most recently I picked up my truck after it was int he shop for 2 weeks, 2 days later the suspension failed again. I've been traveling down the highway at 70+ MPH when the suspension suddenly drops to its lowest setting and begins bouncing uncontrollably down the road. I've gotten messages to service air suspension immediately after several occasions. I've lost a total of over 30 days of vehicle use which seriously impedes my ability to run my business as I depend on my vehicle for hauling materials etc. These failures have amounted to thousands of dollars in repairs. Fortunately for me I have the lifetime warranty on my vehicle. While this has saved me considerable amounts of money, I've still paid over $1000 in deductibles only to have the system fail again. My truck has been in the shop in december of 2016, march 2019, april 2019, may 2019, november of 2019 and january of 2020, all for the air suspension. The vehicle will drop to its lowest setting and fail to raise after being parked, while driving down the road, overnight etc. Whether driving down the highway or on local surface streets the suspension suddenly fails. There's no rhyme or reason to why or when it occurs. It is extremely unsafe and quite a disappointment after spending nearly $70,000 on a vehicle. This issue should be addressed by the manufacturer immediately before someone has a terrible accident. I've seen numerous trucks with the same issues at the dealership while mine has been in for repairs.
Air suspension is failing and not inflating
The air suspension fails in cold weather putting the truck into an unsafe position (leaning 30 degrees down on the drivers side). This can happen while driving and while stationary
I live in minnesota so obviously its a cold climate. My dodge rebel continually freezes in the downward position making driving it very difficult and a huge safety concern. Sometimes the issue happens while driving. Is there a recall? There definitely should be.
Tl* the contact owns a 2015 ram 1500. The contact stated that the vehicle vibrated while driving. The vehicle was taken to champaign chrysler dodge jeep ram (1906 moreland blvd, champaign, il 61822, (217) 352-4273) where it was discovered that the axle was wearing out before the bearing from being improperly heat treated, which caused the steel to become weaker than the bearing. The dealer stated that the vehicle was not included in the unknown recall for the axle failure with the bearing. The dealer referred the contact to the manufacturer to get a case number and to have the manufacturer contact the dealer back to have the repairs completed. The manufacturer denied that a recall existed and referred the contact to the federal safety agency. The failure mileage was 148,800.
Truck hits bumps and it like slides all over the road. And I have a clunking noise on passenger side don't know what it's from. Dealer looked couldn't find out what it was. I was on the highway and hit a bump and almost lost control. That's how bad it moves. My wheel bearings seem ok, and my tie rod ends so not sure if shocks could cause crazy movement from bumps or not.
While driving 2,000 miles from home, on a highway at 65mph in montana while pulling a camper trailer, I got a message to immediately repair my air suspension system. I stopped, checked out the system and found the truck was sitting flat on the axle, causing an extremely rough ride. Other parts of the truck are shaking violently when road bumps are encountered. In my opinion, it is not safe to operate this vehicle in this condition, but being so far from home, I have no choice. I read online forums and learned where many hundreds/thousands of people are complaining about this issue, and that ram knows of the problem. I am seeking a voluntary recall for this system. Costs to the consumer have been reported as being anywhere from $2,000 to $7,000. Fca and ram trucks need to address the problem before lives are lost due to loss of control. I will be contacting owners in all online forums requesting that they file a complaint on this issue, to illustrate the severity of the problem.
Air suspension would fail frequently in frigid temperatures. First occurred winter of 2016.was a regular occurrence until receiving a software update. Dealer told me the problem was a result of a software design flaw in the air suspension control module. They updated the software on 2-15-2019 (42,000 miles) and somehow felt justified charging me $90. Chrysler sent a service bulletin (08-051-16) to the dealers on 4-23-2016 noting the design flaw and recommending the software update. I was not notified of the fix until after my warranty expired. I feel this is unsafe and very unethical.
The factory air ride suspension has failed due to cold weather and handling at highway speeds is marginal. I have reported to the dealer but the service manager tells me this is a known problem and there isn't a fix
The air suspension on my ram eco diesel 2015 pickup has failed. The vehicle was in motion when the suspension failed. I had to drive 25 MPH on the highway just to get it back to town. This happened last winter also and was repaired under warranty. For 2 weeks the truck sat while ram tried to figure out what to do. The truck can not softly be driven until fixed. Ram is aware of this issue and knows that the cold weather is causing the problems. What can the government do to force ram to recall the truck for safety reasons?
I turned in a 2013 ram 1500 because the air ride suspension system failed four times in five months. On october 26, 2018, I looked at 12, yes 12, trucks and settled on a 2105 ram 1500 rebel, also with the air ride suspension. On february 8, 2109, the air ride suspension system failed on the 2105 ram too! The 2015 is currently at the dealership. I have filed a complaint with fiat/chrysler. When this system fails, it feels like you are no longer driving on tires but logs which could cause someone to crash. The air ride needs immediate service alarm displayed upon start up on the 2015. The alarm displayed three times on the highway and once each on a residential street and while parked. The dealership was great with the 2013 but I have not heard what is going to happen with the 2015 except that the repairs would be $2,700.00. On both trucks, I was told, by the dealership staff, the left front air spring leaked and the pump & manifold assembly stopped working.
In cold weather the air ride suspension stops working. While sitting or driving the air bags lose all air pressure and drops all the way down to the bump stops. I am unsure exactly what is causing the exact problem but it is extremely unsafe because the truck bounces all over the road every bump you hit. I called my dealer and he said he has four trucks in his shop at the moment with the same problem. This needs to get resolved.
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