On several occasions once the truck is put in park it will jump into reverse. This has caused two accidents. The first one caused damage to my garage door, and the second one caused damage to someone's vehicle.
2015 Ram 1500 transmission complaints
Page 4 of 9: complaints 71 to 100 of 227, newest first, as owners wrote them.
Purchased new: 08/03/2015 first engine failed 4/27/18 (was replaced under warranty) traveling 65mph on I-495 beltway and in the span of 10 seconds, all dash lights came on, the engine made a terrible grinding noise, and it completely died on the shoulder. Emissions settlement: 05/2019 (100k warranty info from date of emissions software update). Drastic loss in mpg (5mpg), power, and turbo lag after emission software update. Second engine failed: 8/03/2020. Traveling 65mph on I-83. No lights, only a engine knocking sound. Rerouted to dealer 1 mile away, and it completely died 1/2 mile later. Major recalls over the short life of this truck, and now fca is potentially unwilling to cover the cost of the 3rd engine, even though it only has ~30k miles on it. Dealership told me in writing the blown engine was covered under warranty and that the new engine was on order. Then they told me the following day that it was not covered or ordered. The part warranty is 2 years (for a diesel engine), which I missed by 2 months. I've only been driving 1 week out of the month during covid, so this recent problem would have happened inside the 2-year part warranty if covid had not happened. Now I'm spending my own time and money to pay the diagnostic and towing fees for a 2nd ram dealership to do a full engine teardown. I also don't have another vehicle, so I have had to take personal days at work when I can't borrow vehicles from family. I provided fca a link to a folder containing every service record, purchase data and previous conversations with various dealers when the 1st engine blew as well as the emissions settlement. Fca case managers have been friendly and polite, but no one seems to think there is anything that can be done to fix this problem.
While driving on the freeway pulling a small 16 ft. Camper (i77 nb, mm ~68 in north carolina), I noticed a loss of engine power and check engine light illuminated along with other warning lights, I tried the accelerator and the engine did not respond. I was able to pull safely onto the shoulder and popped the hood where I noticed flames. I told my family to exit the vehicle and tried to extinguish the flames (with a fire extinguisher from my camper) to no avail. We called 911 and waited for the fire crew to arrive. The vehicle is a complete loss. There is a recall on the vehicle (19v‑757) regarding egr issues and potential for engine fire. The vehicle was in the local dealer and had the recall performed on may 18th. The recall was listed as complete and inspected, however after reporting the incident to fca, the status of the recall on my vehicle has been changed to open. Attached you will see photos of the shop visit showing recall completion. I also have a screen shot of the initial VIN look up on 8/8/2020 showing the recall completed, however there is now an update showing the recall as open, updated on 8/17/2020. There were no injuries as a result of this incident, however I was quick to exit the vehicle, observe the fire and tell my family to exit. I reported the incident to fca case [xxx] who have sent out an investigator to the vehicle. Fca today issued me a statement saying the information at hand does not permit them to associate the fire with a manufacturing or assembly error. Given the gravity of the fire, damage to my vehicle and potential injury to people I feel that if the cause cannot be ascertained or corrected it should be reported as a potential safety issue for further investigation.*dt*dt*jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb*dt
For over 2 years problem of noise (bearings in a glass jar sound) has been occurring. Taken into 4 dealerships with "we can't hear it" - 8th time of bringing it to dealerships attention as of this week - engine locked up & stopped in a 6 lane traffic 18 mos ago with block replaced - noise sitll there, open a ticket with chrysler 3 wks ago. Turbo changed out (hole in it) noise still there, drove my vehicle and one on the lot and was told noise is just what it is. Mechanic could still hear it but service mgr said nothing wrong with truck "drive for 2 wks and bring back if not happy. Noise is coming from the half shaft at 2000/2400 rpms vibration in wallowed our ring. Worried of being stranded with family on the road/safety issue. History is undervin#. Fields chrysler in asheville kept vehicle for 3 wks. 2015 on their lot that was traded in because owner was concern w/safety and could not stand the noise any longer. Noise not there when purchased new - started end of 2017. This is also when I questioned engine issues and had engine lock up 18 mos ago after being in and out of dealerships. Lucky to be alive
Theres a vibrating with the truck when reach 50 and up MPH and shakes the whole truck had everything checked and dealership said they saw nothing
Rear differential problems. Whining noise happening on a taken care of vehicle. Happens while driving. Due to issues and recalls of other years I am wondering if that is the case for this years model as well. Has this been looked into as a problem on the 2015 ram since previous and future years had the issue
Tl* the contact owns a 2015 ram 1500. The contact stated while the vehicle was parked and without the keys in the ignition, the vehicle began to roll forward. The contact stated he was also able to shift gears without depressing the brake pedal. The vehicle was taken to berglund chrysler jeep dodge ram located at 2525 franklin rd sw #1007, roanoke, va 24014, (540) 345-9881, and was informed that the vehicle software needed to be updated. The contact stated the dealer was unable to perform the software update. The contact stated the vehicle was drivable. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 17v821000 (power train), however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 87,675.*dt*jb*dt*dt consumer stated software was repaired but not replaced.*jb*dt*dt*jb*dt*jb*jb*dt
After the recall and new update for fuel mileage rating. There is a delay in the throttle/turbo when applying the gas pedal. This happen when you are between 10mph and 15mph and are at a slow roll and apply the gas. Then all the sudden the truck will take off and rev way up.
8hp70 8 speed transmission failed @68,000 miles. Towed 5800 lb toyhauler from abilene tx to reno nv. Was taking a day trip to lake tahoe (rv parked in sparks) when the transmission began skipping gears. Received a u0102 canbus error. Clearing the error allowed the transmission to continue operating but only for a few miles. Finally dropped it off at lithia chrysler on saturday. Factory warranty expired on sunday (5th july 20) so fca will not honor powertrain warranty. Used my extended warranty to cover the transmission but had to pay $470 expedited shipping few. Supposed to get truck back friday. So we are stranded in reno without a truck.
Recently complete the aem emissions flash now my truck has a seriously throttle delay up to 7 seconds, I either sluggishly pull into traffic and hope not to get t boned or give myself and passengers whiplash when I have to depress the throttle in order to make the truck move. This occurs every morning and afternoon when going to and leaving work. And throughout day when running errands. Manufacture states this could be caused by the emissions update they performed.
On may 31, 2020 I was traveling from baltimore, md to san antonio texas on ih 85 south near lexington, nc in the middle lane at 60 MPH when my vehicle totally shut down to a stop. Traffic was heavy but I safely pulled off to the shoulder and called for roadside assistance. We waited 3 hours before we got a capable tow for the truck and the u-haul we were towing. The tow company towed my truck to m&l chrysler dodge ram dealership in lexington nc. The next morning about 8:00 am, I called the chrysler dodge ram dealership for the results of their diagnostics. Around 11:00am I called back to chrysler dodge ram dealership. They informed me they think the problem was with the fuel system and they needed to order the parts and it would take a few days and that it would be covered under the emissions recall v08 warranty.
Per the ecodiesel settlement I had the upgrades done on my truck. After the upgrade there was noticeable loss of power and throttle response. There were many occasions where the truck was unsafe to drive due to loss of power when merging into traffic from a stop or when accelerating to merge onto a highway. I had to trade in the vehicle due to the fact that a safe vehicle is required for my job. I mentioned to my local ram dealer where I had the aem upgrade done and they said that there was nothing they could do about it, that many ram owners were complaining about the power loss and throttle response. Even though I traded in the truck, this needs to be addressed. Had this been how the vehicle performed from day, I never would've purchased it. I feel that fca was never honest and upfront with vehicle owners of the ecodiesel engines.
Manufacturer recall number vb1 the federal safety agency recall number 19v‑757 recall status recall incomplete, remedy not yet available if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the federal safety agency vehicle safety hotline at: 1‑888‑327‑4236 or tty: 1‑800‑424‑9153 or file an online complaint with the federal safety agency. So per the federal safety agency recommendations, shown above, we are filing an online complaint since the manufacture (again per above) does not have a remedy. The exhaust gas recirculation (egr) cooler on your truck [1] may be susceptible to thermal fatigue. Thermal fatigue may cause the cooler to crack internally over time. An egr cooler with an internal crack will introduce pre-heated, vaporized coolant to the egr system while the engine is running. In certain circumstances, this mixture interacts with other hydrocarbons and air in the system, potentially resulting in combustion within the intake manifold, which may lead to a vehicle fire. A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage.
Tl* the contact owns a 2015 ram 1500. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact then received notification of the federal safety agency campaign number :20v036000 (power train) and 19v818000 (equipment, engine and engine cooling) however, the parts to do the recall repairs were not yet available. The contact took the vehicle to russell westbrook chrysler dodge jeep ram of van nuys located at (6110 van nuys blvd, van nuys, ca 91401) where it was confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 42,000. Vin tool confirms parts not available.
Egr cooler cracked and leaked coolant onto the intake. This melted the intake and caused other damage. What happened to my vehicle sounds the same as the federal safety agency recall id 19v757.
Issue #1 truck is dangerous to operate since emission control update. Will not accelerate from a stop for several seconds then spins wheels. Unsafe on wet roads and slopes due to unexpected throttle response. Unsafe when pulling into traffic or crossing intersection. Unable to tow due to loss of power. Fuel mileage adversely affected. Now gets 13-17 mpg. Tailpipe emissions now smell like diesel and tailpipe has turned black since update. Cannot leave engine running in the garage due to overwhelming odor of diesel. Persistent odor of antifreeze. Issue #2 I have not received the class action settlement from fca. The mandated updates have been performed. I am looking for legal counsel to help me get out of this vehicle before someone I care about is injured or killed due to the loss of performance and erratic throttle control. Issue #3 loss of power when crossing intersection from a rolling start. Engine fault light came on and vehicle would not accelerate leaving me stranded in the road with four lanes of oncoming high speed traffic. Issue #4 tailgate opened with a load of lumber in the bed causing loss of load. The tailgate had to be replaced at my own expense. Thankful that no one was injured due to the loss of load or during the cleanup. Issue #5 fuel pump noise. The fuel pump makes a constant noise that sounds like the bearings are failing or something similar. Waiting to be stranded again. Issue #6 loss of vehicle power. Would not accelerate to road speed. 20 MPH max when exhaust filter became clogged up and would not regenerate. Issue #7 4x4 transfer case makes grinding noise and has excessive play. When rolling along in stop and go traffic this is very uncomfortable due to the rocking back and forth upon acceleration / deceleration. Issue #8 air conditioning does not cool as when new. And more -out of space.
Following recieving the ecu update for the aem recall due to emissions issues with the vehicle. The vehicle lags considerably when driving down the road. So far the manufacturer is saying that it has to do with a cold vehicle, however, I have had this happen when the vehicle was up to operating temperatures while unload and while towing. This lag when towing has caused my truck and trailer combination to start to go backwards down a hill that my house resides on. After the truck lags when the power kicks in it does not ease in on the power it just jumps straight in nearly causing the tires to spin. So far the only way around this that I have found is to manually control the transmission shifts when starting out slow on hills. I am not the only one experiencing this issue please see https://www.tfltruck.com/2019/08/ram-1500-ecodiesel-update-email/ for more information.
This pertains to my 2015 dodge ram with the 3.0 liter ecodiesel engine. Ever since I got the required emissions control engine and transmission software update from fiat chrysler automobiles (fca), my truck's engine performance has been affected to the extent that I cannot depend on it's excelleration. I press on the gas peddle, and the engine hesitates severely before it accelerates. From a stop sign or a red light, the hesitation is such that I won't try to cross the intersection if there are any cars either to my right or left. Similarly, the hesitation and acceleration lag makes merging onto a highway a safety concern. The trucks fuel economy has also been negatively affected. I urge the federal safety agency to compel cfa to reverse the software update, or fix it such that the truck is no longer a driving safety concern.
Tl* the contact owns a 2015 ram 1500. The contact stated that there was a software patch update required for the vehicle. The contact took the vehicle to healey chrysler, dodge, jeep, ram (557 ny-52, beacon, ny 12508, (845) 831-1148) for the update to be performed. After the update was performed, the contact stated that the vehicle would not move when the accelerator pedal was depressed. The contact stated that it took 10-15 seconds before the vehicle would move forward. Also, while driving on a highway, the vehicle would not accelerate over 70 MPH. The contact informed the dealer of the vehicle's lack of performance. The dealer stated that due to the system update, the vehicle would take time to become accustomed to the update and that, over time, the vehicle would resume normal driving. The contact stated that the failure continued while driving home. The manufacturer was notified of the failure and stated that they were still awaiting another software update to correct the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Extreme lag during acceleration has almost resulted in multiple accidents. Work commute has me turning left onto busy road with limited visibility due to blind corner and I've almost been t-boned/rear ended because of the lag between giving the truck gas and actual acceleration. This is becoming more prevalent as temperatures drop. This morning I spun out trying to avoid being rear ended while pulling out because the throttle goes from lag to full throttle with no gradual acceleration.
2015 ram 1500 ecodiesel. Consumer writes with concern to delay in acceleration. *as the consumer stated the manufacturer was notified and knew of the defect. The manufacturer stated the vehicle was safe to drive, but the consumer disagreed.
Tl* the contact owns a 2015 ram 1500. While driving, the electronic throttle control indicator illuminated and the vehicle entered into limp mode. The contact also stated that the vehicle did not exceed 1,500 rpms. While driving up a hill, the vehicle did not accelerate over 5 MPH. The vehicle was taken several times to clovis chrysler dodge jeep ram (395 west herndib avenue, clovis, ca 93612, (888) 696-0723). The dealer replaced the map sensor, coolant sensor, and the vehicle computer fault code was cleared. The contact was not sure if the repair corrected the failure because when the vehicle was driving 8,000 to 10,000 miles, the failure recurred. The manufacturer was contacted and provided case number: 5874636. The failure mileage was 71,676.
My vehicle was recalled for an "approved emissions modification" aem. It was stated that, "the aem was not expected to change any of your vehicle attributes...etc" after my vehicle received the aem it changed my vehicle's performance and safety. 1. The vehicle lost the low end power and you have to step on the gas just to get the vehicle to respond. I've experienced lag times that exceed 4 seconds. This happens either from being at a full stop, casual, or freeway driving. 2. When going up a steep hill at slow speeds (15 MPH for example) the vehicle shifts up until the truck bogs down and almost comes to a stop. Pushing on the accelerator revs the engine up, pauses for a few seconds, then drops into a low gear and jerks forward. This lasts momentarily until the vehicle upshifts again and bogs down. This cycle is repeated over and over if you have to ascend slowly. 3. When accelerating unto the freeway, the transmission will not shift into 8th gear. It holds at 2100+ RPM and won't shift up unless you take your foot off the accelerator! This vehicle is a hazard on the roadway and unsafe to drive. Additionally, the aem has caused my truck to get a 20% reduction in mpg. I have taken the vehicle in several times and opened up a case. I was just recently sent an e-mail reply saying "they" are finished with the investigation and, "your concerns with the vehicle's performance have been fully diagnosed by our certified service department and it has been determined that what you are experiencing is a common and acceptable characteristic of the vehicle's design; this means that the vehicle is operating within its factory engineered specifications and there are not currently any repairs that will alter the vehicle's performance to meet your expectations." fiat chrysler automobiles will not repair/restore my vehicle to be safe and meet the specs that I purchased!
The aem recall was completed and the truck has a horrible turbo lag, which almost caused me to be in an accident twice within 15 minutes of picking it up. Dealership will not look at it and this is an unsafe vehicle for road use.
My truck received the v08 emissions software recall before I purchased it in july of 2019. As with hundreds of other ecodiesel owners, I am experiencing a dangerous throttle lag when the engine is cold. If I try to turn left and merge into traffic, there is a several second delay before the truck starts building speed. I feel this could potentially cause a crash. I have unintentionally cut people off because of this throttle lag and angered other drivers. There are hundreds of people complaining about this after the v08 recall on internet forums. Fca is supposed to have a fix coming according to the internet but who knows if that is true or how long it will take. The aem was "not supposed to alter vehicle performance" according to the recall letter. Obviously that was not true. This is a dangerous problem that should be resolved in a timely manor. This should be addressed by a safety recall. Some are also claiming their vehicles are catching fire after the aem was performed.
I had the recall from ram for the ecodiesel recall and now the truck is complete unsafe. I can't even accelerate into traffic without getting nervous. The truck lags and the throttle response is terrible now. Instead of buying them back like volkswagen did, chrysler put us in death traps.
Tl* the contact owns a 2015 ram 1500. While driving 70 MPH with the cruise control engaged in eighth gear, the vehicle downshifted into sixth gear. In addition, the check engine warning indicator illuminated and the fuel mileage decreased. The vehicle was taken to carlock chrysler dodge jeep ram fiat of tupelo (966 cross creek dr, saltillo, ms 38866, (662) 842-2277) where it was diagnosed that the egr cooler burst and was leaking. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was 72,435. *bf
Did the aem recall emissions reprogram. The truck now has very slow acceleration when cold. You have to floor the throttle to get it to move when cold. Very dangerous when merging into traffic or leaving a stop. The fuel economy has dropped to 20-21 mpg from 25 and higher. It is a much different and not enjoyed truck anymore. Talked with dealer. They are very aware of the issue as almost everyone has the same problems. Nothing they can do but say "hopefully a different re flash or tune will be sent after the complaints" wishing now it was just a simple buy back offer.
I had the updated aem installed in my 2015 ram eco diesel. Now at times I step on the gas and it lags really bad(no power). This could be bad while in traffic etc
After v08/v11 recall was performed I now experience loss of acceleration till warm up. Like a dead pedal. Also a loss of a confirmed 5-6mpg. It was stated in the recall we would not loose mileage. If we did it would be very minimal. 5mpg is not minimal. My truck will barely stay in 8th gear now. Just bouncing between 7th and 8th. Now everyone is worried about all the fires due to egr valves sticking open and causing the plastic intake manifolds to catch fire. My wife is very nervous to take it on trips or even park it in the garage. We had new smoke detectors added in garage incase truck does catch on fire. Please look into these issues. There are more than you think. Pedal issue, loss of fuel mileage, engine compartment fires. Thanks
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