The contact owns a 2016 Ram 1500. The contact stated that while driving on the highway at 45 MPH, the tailgate unexpectedly opened. No warning lights were illuminated. The contact pulled over onto the side of the highway and closed the tailgate. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the lock actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.
2016 Ram 1500 locks problems
11 complaints (1% of all complaints for this car). Typical mileage when it fails: 54,096. 1 crash reported.
- owner complaints
- 11
- of this car's complaints
- 1%
- typical mileage
- 54,096
- crashes
- 1
- recalls
- 2
Which part fails
- Tailgate: latch3
At what mileage
Complaints by mileage at the time of the problem.
Ram 1500 locks problems in other years
Specific symptoms reported on the 2016 Ram 1500 locks
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Latches/locks/linkages: tailgate: latch
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Risk
- If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1‑800‑853‑1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under the federal safety agency recall 18V‑486 for this issue.
Recall number 19V347000 · Recall details
Latches/locks/linkages: tailgate: latch
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Risk
- If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U74.
Recall number 18V486000 · Recall details
What 2016 Ram 1500 owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that the federal safety agency Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
The contact owns a 2016 Ram 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. The local dealer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 19V347000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.
The contact owns a 2016 Ram 1500. The contact stated that the dealer had previously performed the recall repair under the federal safety agency Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) on the vehicle. The contact stated while driving at an undisclosed speed and then arriving to the destination, the contact became aware that the tailgate had opened unexpectedly. The contact stated that the failure had been recurring while driving, which caused items in the trunk to fall out onto the road. The vehicle was taken back to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages). The manufacturer was not notified of the failure. The failure mileage was approximately 35,500.
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the rear tailgate opened unintendedly. The failure also occurred while the vehicle was stationary. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 19V347000 (Latches/Locks/Linkages). The failure mileage was 17,000.
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, he would hear an abnormal rattling noise emit from the tailgate without warning. On two occasions, the contact stated that the tailgate had unexpectedly dropped without warning while driving; he also stated that multiple attempts were made to shut the tailgate as the tailgate would fail to latch. The contact had taken the vehicle to a dealer where he paid out of pocket to have the failure repaired. Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V347000 (Latches/Locks/Linkages) which he linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was unknown.
Tl* the contact owns a 2016 ram 1500. The contact received notification of the federal safety agency campaign number: 18v486000 (structure, latches/locks/linkages) the dealer (carbone dodge chrysler jeep ram, 5017 commercial dr, yorkville, ny 13495, 1‑315‑736‑3371) scheduled the repair two weeks ago. When the contact arrived for the appointment, the dealer stated that the part was not available. The dealer stated that they would follow-up when the part was available. The contact had not received a response. The contact sent an online inquiry to the manufacturer through their website, but had not received a response. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact leases a 2016 ram 1500. The contact stated that the federal safety agency campaign number: 18v486000 (latches/locks/linkages) exceeded a reasonable amount of time for repair. The contact received the recall notification on september 27, 2017. The contact spoke with dodge, chrysler, jeep city (4395 us-130 burlington, new jersey 08016, (609‑871‑2800) numerous times about part availability. The dealer scheduled a repair appointment; however, when the contact arrived, the dealer stated that the manufacturer did not send the part. The dealer stated that the part would be available in october of 2017. In addition, the contact was unable to program the cruise control. The vehicle was repaired per the federal safety agency campaign number: 18v332000 (electrical system, vehicle speed control) on august 18, 2018, but the failure was not corrected. The manufacturer was not contacted. The failure mileage was 16,513. Parts distribution disconnect for the federal safety agency campaign number: 18v486000.
Tl* the contact owns a 2016 ram 1500. While driving various speeds, the tailgate would independently open. Don davis dodge chrysler jeep (1901 n collins st, arlington, tx) was contacted, but the vehicle was not diagnosed because the contact refused to pay the diagnostic fee. The manufacturer was notified of the failure and did not assist. The failure mileage was approximately 46,000.
Tl* the contact owns a 2016 ram 1500. While the vehicle was idling and the gear shifter was placed in park, the contact walked away from the vehicle. Suddenly, the vehicle inadvertently rolled back in reverse. The contact proceeded to the driver's side to stop the vehicle; however, the vehicle crashed into another parked vehicle. The contact was smashed in between the lamp post and another vehicle. The contact sustained injuries to the legs that required medical attention. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed. The contact stated that previously, the vehicle experienced abnormal dysfunction. While the gear shifter was placed in reverse, the back up camera would remain on the drive screen. The contact then stated that all four door locks would lock then unlock without warning. On several occasions, the vehicle made a beeping noise. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000. The VIN was unavailable.
Questions about the 2016 Ram 1500 locks
Does the 2016 Ram 1500 have locks problems?
Owners have filed 11 complaints about the locks of the 2016 Ram 1500, 1% of all its complaints.
At what mileage do 2016 Ram 1500 locks problems start?
The typical (median) mileage in owner complaints is 54,096 miles.
Is there a recall for the 2016 Ram 1500 locks?
Yes, 2 recalls: 19V347000, 18V486000. Check your VIN to see if your car still needs the free repair.
Other 2016 Ram 1500 problems
Engine 354Steering 316Brakes 287Fuel system 284Transmission 204Electrical 194Acceleration 111Suspension 68Airbags 49Body 36Driver assistance 31Lights 18Wheels 14Seat belts 13Tires 8Visibility 6Seats 2
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