The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH and making a right turn, the vehicle lost power steering functionality, causing the steering wheel to become firm. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the vehicle was experiencing the failure listed in the federal safety agency Campaign Number: 16V167000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 69,000.
2016 Ram 1500 steering complaints
Page 9 of 12: complaints 221 to 250 of 316, newest first, as owners wrote them.
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the low power steering fluid warning light illuminated then the steering wheel seized. The contact stated that she was able to maneuver the vehicle off the road. The contact notified the dealer and was advised to bring the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that power steering control module and the steering rack assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the VIN was not included in a recall. The failure mileage was approximately 40,000.
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn’t turn without a lot of force.
My truck was fine up until last week and the service steering assembly light came on , and was only on briefly , and then here on Monday, I'm driving on the highway and all of a sudden all my lights start flickering , and No Bus was triggered , I was able to get it back to town and brought it to my local dodge dealer , that has confirmed that the electric steering rack has malfunctioned due to a short on the internal module. So we're wondering if it's potentially a recall for this sort of thing doesn't happen from what they know and I'm told. And as a side note I put my location in Alaska HOWEVER! I'm actually located in alberta Canada and this was the only way ronget my form submitted and everything canadian brings me to the federal safety agency. Thank you.
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the steering wheel became firm without warning. The contact used excessive force to steer the vehicle. Overtime, the failure became more frequent with an abnormal, clicking noise coming from the steering column. The dealer nor the manufacturer were notified of the failure. Upon investigation, the contact discovered the federal safety agency Campaign Number: 16V167000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.
At about 75,000 miles, the BRAKE, ABS and Traction Control lights on my dash came on intermittently. Shortly thereafter, they said on indefinitely. I have had diagnostics run and the shop confirmed that the Hydraulic Control Unit (HCU) and/or ABS Control Module has failed. I was told by the Dodge dealership that this is a known issue with Ram trucks of this generation and they have replaced countless HCUs/ABS Control Modules. These failures cause the ABS system to no longer function. It also disables cruise control. I understand the federal safety agency has already opened an investigation into a similar issue with heavy duty 2017-2018 Ram trucks, but this problem is common among 2016 models AND 1500 (not just the 2500 or 3500). I have encountered innumerable people online with this exact same problem. The dealership wants $2,000.00 for the repair.
I was driving vehicle and my power steering stopped working. My steering wheel is stiff and extremely hard to move left and right. I’m in shock this happen as the vehicle was moving.
Electric power steering stopped working while parked at a stop light. No previous indication that it was going to go out. No dash indicators. Had to drive home with no power steering with my family in the vehicle. No accident caused. Took the vehicle to a dealer where they informed we needed a new pack and pinion. Ordered one through the dealership and waited 4 months for one before having to move out of state. Got to new state and contacted a dealer who also said they are still on back order and do not know when they will be available. This is a primary vehicle of ours and to not get be able to get ahold of a part because everyone else seems to be having the same problem is very frustrating and inconvenient and a cause of concern. We cannot drive our vehicle without it being unsafe. We have now been out of a vehicle for over a year. 10 months of that year, not being able to get ahold of a new part because they are out of stock. If the part isn’t even available for easy repair and people have to wait months in order to receive one because they are in such high demand, that’s a obvious fault of the manufacturer on the part and needs to be covered as a recall. I cannot sell my vehicle for a reasonable price because of the issue, I cannot trade in my vehicle for a reasonable price because of the issue and I cannot fix the issue because the part is not available. All at which is not my fault. Our vehicle had approximately 90k miles on it when it went out.
My EPS is cutting out intermittently Driving some time power steering is there and some times not looked it up on line and other vehicle from same year and manufacturer have the same problem and they have been recalled but for some reason not others
Shortly after starting my 2016 Ram 1500 4x4 truck on January 27 2023 I was beginning to leaving my driveway and accelerate down the road when I noticed a check steering warning light displayed on my dash. Then I noticed my steering was quickly beginning to fail just a few meters from my driveway. I noticed I had very limited steering so I decided to return the vehicle back to my driveway. There was a high pitch winding and grinding sound every time I tried to correct the steering wheel to the left or right. I barely managed to return home into my driveway where I parked it for the tow truck. After doing some research I discovered there was a safety recall May 12, 2016 on the Electric Power Steering (EPS) unit. S19 / the federal safety agency 16V‑167 Electric Power Steering which applies to certain 2015 and 2016 model year 1500 series RAM trucks. I have scheduled an appointment to tow my truck to Bayview Chrylser dealership in Sarnia Ontario to replace the Rack and Pinion / Electric Power Steering (EPS) unit . I feel this is an extremely serious safety concern on all 2015/2016 Trucks and these vehicles should be recalled to have this part inspected and replaced by Chrysler free of charge ASAP before lives are lost! I was on the highway the day before and I consider myself very lucky this incident didn't happen at that moment where I would have had no time to react on the faster moving highway. This loss of steering control could have easily resulted in a crash or a fatality. PLEASE address the steering fault before it's too late. I look forward to hearing from a representative from Chrysler to discuss a future recall on these affected trucks. A Very concerned Dodge Truck owner
Driving 40 mph and suddenly motor died warnings for throttle and other flashing but coming around a curve was difficult to steer and stopped on curve and had to be pushed out of the way tried to start to no avail and had it towed to a local dealership where they determined it was a common problem with the tone wheel/ reluctor plate that apparently delaminates and loses part of a magnet on the outside which apparently they is a warranty expressly for this problem for 2014-2018 ram 1500 3.0 eco diesels which I’m being told by the dealership that chrysler says my vehicle is not covered ? Why I don’t understand.
1 year only electric power steering rack. Its is starting to leak fluid. Failure is imminent.
The contact owns a 2016 Ram 1500. The contact stated while driving at speeds of 70 MPH or faster, the vehicle would noticeably shake. The contact made an appointment with the dealer to diagnose the vehicle. The vehicle had not yet been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 108,000.
The contact owns a 2016 Ram 1500. The contact stated while driving 35 MPH and making a left turn, the steering wheel became difficult to turn and seized intermittently. The contact stated that the service air bag warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the vehicle had an electrical steering failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 16V167000 (Steering) however, the VIN was not included. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.
The contact owns a 2016 Ram 1500. The contact stated that while driving at unknown speeds and attempting to make a left or right turn, the steering wheel inadvertently became difficult to maneuver. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 125,000.
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle, the message "Service Power Steering" was displayed and the steering wheel was difficult to turn in either direction. The contact indicated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 44,000.
2016 Ram 1500 4x4 5.7 Hemi....ABS, Traction Control, BRAKE lights are all on. Had the DTS codes scanned and told the ABS Module is Bad (Internal Failure) as well as the HCU unit. Happened with approx. 24,000 miles but out of 36 month warranty. Well documented issue with these vehicles yet FCA will not recall nor help with repair. To make matters worse, the ABS module (part #68295368AC) is not currently available at all and there is no ETA either. Says part is discontinued on many Mopar parts websites. I, like who knows how many hundreds of others, are driving around with no ABS, Traction Control and also cruise control is automatically disabled. Also, the other day my Speedometer stopped working and I also lost power steering. This is a MAJOR safety issue and should have at least been covered by the powertrain warranty so at least I would not be liable for the approx $1800+ repair cost. The fact that the ABS Module is not even available is very worrisome at the very least. I have no choice but to drive my truck in this manner hoping I don't get into an accident due to failing brakes!!! I hope someone in your agency takes the time to review and research this issue and make FCA/Chrysler liable for repair of this major safety issue.
The truck lost steering power and I was able to stop without wrecking but I have no control of the steering at all
Steering is getting hard, worse at low speeds, electric power steering
Loss steering while Driving making turn on Freeway. No light indication on Dash ,of failure. Or engine light. No indication of any problem. But no steering. To hard to turn the wheel.
Loss of power steering almost impossible to turn the vehicle. I found this out at highway speed of 70 mph with no warning lights or indicators on the dash h.u.d. Even with certified pre-owned warranty and under 80,000 miles not covered under warranty and spoke with dealership and ram customer care and have been told even though they are aware of the common issue I’m stuck with the bill and they basically don’t stand behind their product.
The contact owns a 2016 Ram 1500. The contact stated while driving 35 MPH, the power steering assist failed to operate without warning. The contact stated that excessive force was needed to steer the vehicle while driving. The contact called the dealer and manufacturer and was informed that his vehicle was not included in the federal safety agency Campaign Number: 16V167000 (Steering). The vehicle was not repaired. The failure mileage was 51,000.
The contact called on behalf of his son who owns a 2016 Ram 1500. The contact stated while his son was was driving approximately 55 MPH and making a turn, the steering wheel became difficult to turn. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle with electric power steering assist failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 16V167000 (Steering). The approximate failure mileage was 89,000.
Power steering stopped working during operation causing for a Safety issue. Diagnosis is the Electronic Power Steering Control Module, requiring replacement of rack and pinion assembly. Recall 16V167000 from RAM acknowledges this exact issue for 2015-2016 RAM 1500's manufactured between Jan. 22, 2015 and Sep. 13, 2015. HOWEVER, even though my vehicle (VIN: [XXX]) meets these exact identifiers with a Mfg. Date of 9/10/2015 falling into the specified group, RAM is not including my VIN in the recall order. This leaves me paying out of pocket for a known manufacturer defect, rather than being covered by the recall. If this is RAM's position and unwilling to help, while this is my 7th RAM it will also be my last. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering wheel or suspension.. I had truck aligned plus 4 new tires and still I can’t drive it straight. The back tires are trying to come around and it pushes me sideways toward on coming traffic so I can’t drive at all. Please help. It sounds like a current recall but my vin isn’t included. He very dangerous to drive it at all
I can’t steer the vehicle even after new tires,alignment , lots of play in steering wheel and it goes where it wants. I can not drive it anywhere
The electric power steering assist is not working on my 2016 ram 1500 and there is a recall on certain 2015-2016 rams on this issue where the circuit board was contaminated which caused the failure (recall S19) I contacted Ram on this and they told me that my truck is not one of them as it was made in 2015 before they put in the faulty circuit boards. My truck is doing exactly what the recall says happened to the other trucks and how can Ram be absolutely sure my truck did not get one of the bad circuit boards. It was made in 2015 and is a 2016 edition which is what the recall covered. It may be Vin specific but as my truck has the same exact symptoms, I feel this recall should be expanded. The vehicle has not been checked yet but I am told that there are no open recalls on my truck so I feel they will charge me whether it should be recalled or not. there are no warning lamps on . In closing I believe that if my truck has the same symptoms as the recall then the board should be replaced no charge by Ram as it was in the "Vin specific models"
The power steering started coming and going in late october 2021. In late january first of febuary it completely went out/stopped working. Took it in to local dodge dealer, and they diagnosed that yes the electronic power steering had failed and needed to be replaced. I was advised of the replacement cost and ok'd the repair and part was ordered. Todate the part has not arrived (1000 across nation ordered but 18 shipped in last four months last advised) called and spoke to dodge and filed complaint 041322, because, I've received no answers no response from dodge/chrysler since. This problem is not new to the model year of this truck. Dodge/chrysler refuses to address availabilty of part or issue recall on the total number of vehicles involved. There is a recall that ive found online but does not address my vehicle that has less than 37000 miles. The dealership has been helpful. I own and have owned several dodge/ chrysler products and just very disappointed in the manufacturer.
The contact owns a 2016 Ram 1500. The contact stated while driving approximately 45 MPH, he attempted to change from the left lane to the right however, the steering wheel did not respond. The contact applied more force to the right and the steering turned in the opposite direction. The contact stated that a red steering wheel warning light was illuminated. The contact stopped in the middle of the roadway due to the loss of steering functionality. The contact had the vehicle towed to his residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 124,000.
I noticed about 2 weeks ago that my steering was becoming difficult. I brushed it off at first, but certain cold mornings, it is becoming harder to steer. My steering wheel also requires force to turn it straight after engaging in a turn, it does not assist. I took it to a National Tire and Battery and they confirmed that my Ram 1500 needs a new rack and pinion. They also informed me that no where around has any in stock, or even know if/when they’ll get one. So I am stuck driving a truck where I could lose my steering at any moment. I believe my truck should be a part of 16V‑167 recall.
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