The contact owns a 2018 Ram 1500. The contact stated while having the oil changed at a local mechanic, the contact was informed of a leak coming from the oil cooler filter housing. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 90,000.
2018 Ram 1500 engine complaints
Page 5 of 6: complaints 101 to 130 of 153, newest first, as owners wrote them.
The contact owns a 2018 Ram 1500. The contact stated that after starting the vehicle, an abnormal ticking noise was heard. The vehicle was taken to an independent mechanic and diagnosed that the manifold had warped and damaged the manifold bolts. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 61,174.
The contact owns a 2018 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
The contact owns a 2018 Ram 1500. The contact received notification of the federal safety agency campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called two local dealers and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2018 ram 1500. Consumer writes in regard to the exhaust gas recirculation safety recall. The consumer stated the parts necessary to complete the recall repair were unavailable. The manufacturer exceeded a reasonable amount of time completing the recall repair.
I receive several recall notices on egr cooling system and dealers complain they don't have parts to do replacement. This has been going on over a year. I have been told that there have been fires as a result. Can you investigate this situation. Dealers in redding, red bluff, and chico,ca say they do not have parts and don't know when they will get them. Thank you.
Noticeable ticking sound from engine bay when the vehicle is started. The sound continues and gets faster when driving down the road and onto the freeway. The sound is caused from a defect in the design of the exhaust manifolds. They warp from the heat of the engine and snap the bolts that hold them to the engine block. Problems that this causes; - leaking exhaust trips the o2 sensor changing the fuel trims and causing the vehicle to run rich. The vehicle always running rich effects the eco mode and vehicle performance thus causes long term damage. - when the bolts snap off they drop out the bottom of the vehicle and become a projectile that hits the windshield of unsuspecting drivers and cause accidents. - heat caused from the heat shield falling off and the exhaust manifold being loose causes wires in the engine bay to melt and fray. This causes electrical malfunctions to major systems in the vehicle to include safety systems that keep the driver and passenger safe. - leaking exhaust causes erosion to the engine block and the exhaust manifold as it warps even more. This malfunction is a hazard to not only the driver and passenger of the vehicle but also unsuspecting drivers on the road that will be come victims to projectiles from this defect. Recall immediately to save lives!
I recently purchased a 2018 ram 1500 diesel with 23,000 miles from carmax. There is a recall, vb1, on the truck. The parts required to fix the recall are unavailable in a timely manner. I contacted 7 ram dealerships in my area to discover each has a waiting list for the parts of 70 to 200 vehicles because the parts are "restricted"; only 1 part may be ordered per week by any dealership. Therefore, the actual time required to repair the defect is at minimum is 1 to 3 years at that rate. According to the recall vb1 there is a risk of a potential vehicle fire. I contacted chrysler (fca) customer service and was told there is nothing that can be done to get the parts faster to the dealers since they are restricted to 1 part per order per week, that there is no eta of when , if at all, the supply of parts will be increased. I am filling this complaint so perhaps others will not suffer the same problem if they purchase a used ram truck with this recall.
Tl* the contact owns a 2018 ram 1500. The contact stated that while the vehicle was parked, the contact noticed that oil was leaking from underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked engine filter housing and coolant unit. The vehicle was not repaired. The contact received notification of the federal safety agency campaign numbers: 18v332000 (electrical system, vehicle speed control) and 19v347000 (latches/locks/linkages) however, the parts to do the recall repairs were unavailable. The dealer central chrysler jeep (56 boston-providence turnpike, norwood, ma 02062) was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was 72,000. Parts distribution disconnect.
On february 1, shortly after 9:00 pm central the engine shut off while I was on the interstate. I was in the left hand lane, having just passed as semi a bit earlier. I instinctively tried to start it while it was moving, causing the headlights to go off while I'm doing 75 MPH. At that point started to pull over, though I could barely see the concrete divider and had tried to keep the tires on the rumble strip as I slowed down until I could see the barrier better. Once pulled over, I got it in park, started it, and was able to get home with no issue. When the engine shut off the dash lit up then went out like it would when you turn the ignition off. It's a miracle we did not hit the divider or the semi behind us didn't hit us.
My local dealer said they don't have the egr parts that are recalled
The dealership informed me of a recall. I attempted to schedule the vehicle for the recall repair but was told that a limited supply of parts would not allow the repairs. I have been put on a waiting list that according to their timeline, could be several years long.
While backing up the vehicle stopped, bells went off in vehicle, the p light on the shifter and dashboard began flashing, a message appeared in the dash message center stating to apply the parking brake. I shut the vehicle off but only could turn the key to accessory. The vehicle wouldn't shift to park. The vehicles electrical system wouldn't shut down, I couldn't remove the key. While stopped I opened the owners manual to review the transmission section and it explained that if the issue occurs to follow printed procedure. Eventually I was able to shut down the electrical system. The issue is that this could been a more serious issue if I wasn't backing into my own driveway. This wouldn't turned out well if I was backing into a busy street. I have a video available of the lights flashing. I attached a still photo of the dash.
Tl* the contact owns a 2018 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact spoke with chapman las vegas dodge chrysler, jeep, ram (3175 east sahara avenue, las vegas nv 89104, (702)457-1061), and it was confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2018 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called lampe chrysler dodge jeep ram (151 n. Neeley st, visalia, ca 93291; (559) 737-6400) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Reference the federal safety agency recall 19v‑757 issued in oct 2019: almost a year later now and my local ram dealer still is telling me they don't have in stock part to use on my truck per recall. Inexcusable. Please press dodge to get this recal done.
Tl* the contact owns a 2018 ram 1500. The contact received notifications of the federal safety agency campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were unavailable. The contact called rackley chrysler dodge jeep ram (5050 e winnemucca blvd, winnemucca, nv 89445: (775) 623-5005), lithia chrysler jeep dodge ram of klamath falls (2675 washburn way, klamath falls, or 97603, (541) 205-4486) and dolan dodge ram fiat (700 kietzke ln, reno, nv 89502, (775) 786-1211) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2018 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dayton andrews chrysler dodge jeep ram fiat (2388 gulf to bay blvd, clearwater, fl 33765) and chapman las vegas dodge chrysler jeep ram (3175 e sahara ave, las vegas, nv 89104,) who informed the contact that parts were on restriction and was unable to provide any parts availability information. The manufacturer was made aware of the issue and informed the contact that part would become available september 2020. The contact had not experienced a failure. Vin tool confirms parts not available.
Vb1 - the federal safety agency 19v‑757 safety recall fca dealership not replacing defective egr cooler within a reasonable time period. Dealership repeatedly states parts are on back order. This issue has remained unresolved since october 2019.
Tl* the contact owns a 2018 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2018 ram 1500 classic. The contact initially received a notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the parts to do the repair were unavailable. The manufacturer was contacted and confirmed that the parts were available for the recall remedy. The contact had taken the vehicle to napleton's northlake chrysler dodge jeep ram (3701 northlake blvd, lake park, fl 33403) on three separate occasions and each time the contact was informed by the dealer that the parts were unavailable. The contact stated that as month's went by, coolant began to leak out of the exhaust and the vehicle began to overheat while driving at various speeds as the temperature indicator would show the vehicle running hot. The manufacturer was then notified of the failure and the contact was informed to no longer drive the vehicle; they offered no further assistance for her failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 28,000.
In oct 2019, I received the recall notice for the egr cooler (the federal safety agency recall number19v-757), but there was no remedy. Around 6/13/20, my check engine light came on. The decoder said it was the egr cooler. I brought my truck to the dealer, but they said they couldn't fix it because the new part hasn't been issued by chrysler. I opened a case with fca and my case manager told me to take my truck back to the dealer so they can put a new defective part in my truck so I could still be able to drive it. The next day, I brought my truck back to the dealership and it has been there ever since. On 7/13/20, I received a call from the service manager who said fca released the new part and that I would get my truck back in a few days. After a few weeks passed by, the service manager told me he was misinformed about the new part and that they don't have it and they don't know when the part will be available. I filed a lawsuit under california's lemon law. I just want fca to buy back my truck, so I can replace it.
Tl* the contact owns a 2018 ram 1500. The contact stated that after coming to a complete stop and depressing the accelerator, the vehicle hesitated and then abruptly sped off without warning. The contact then received notifications of the federal safety agency campaign numbers: 19v347000 (latches/ consumer stated vehicle was taken to several dealers to repair the recall no one had the parts. Now manufacturer is calling it normal.
Without warning or apparent cause, remote start resulted in 'click' sound. Attempted to start with push button and did not turnover. Received jump. After parking and returning, issue resumed. Discovered necessity to keep pushing start button until very, very rough and resistant turnover initiated. Once engine is on, no issues (other than blank 'fuel economy' and 'vehicle info' screens.) check engine light illuminated. Problem persists, accessories operational. Odb 2 code: p1df3
Tl* the contact owns a 2018 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2018 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2018 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer roseville dodge located at 200 automall dr suite a, roseville, ca 95661 was contacted where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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