2018 dodge ram 1500. Consumer writes in regard to parts being unavailable to perform safety recall.
2018 Ram 1500 fuel system complaints
Page 5 of 6: complaints 101 to 130 of 140, newest first, as owners wrote them.
This vehicle experienced a Diesel EGR Cooler failure, for which there is an open recall by FCA under VB1/the federal safety agency 19V‑757. Repairs were completed at the shop where it had been taken for diagnostics, and subsequently I submitted a reimbursement request to FCA following all guidelines and submitting all documents requested. However, FCA is refusing to honor the recall reimbursement request. They state their reasons below: 1) Vehicle is out of warranty. (Warranty status should have no bearing on a recall repair) 2) Parts replaced are not covered under the recall. (Parts replaced were specifically covered under recall VB1) 3) Repairs were not completed at a dealership. (The reimbursement process was created specifically for repairs completed at other repair centers) The above reasons stated by FCA are not valid, but FCA continues to deny reimbursement. FCA should honor their recall repair commitment and process. This incident leads me to believe FCA is actively engaged in falsely denying reimbursements to customers and their compliance with the federal safety agency recall oversight should be investigated.
California has a rubber boot on their gas pumps to capture gas emissions - this forces a full insertion of the nozzle or the gas pump into the Dodge ram fuel filler neck when pumping gas the gas nozzle became lodged into the filler neck - I was unable to remove the gas pump from the filler neck - had to use screw driver to remove which resulted in the plastic housing of the filler neck to break This is dangerous and now could allow gas overflow from the broken housing -
The contact owns a 2018 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I took my truck to the dealer Early 2022 for the recall. they couldn't help due to the shortage on the parts. I kept going every month because my truck was stalling. they kept telling me to leave them my email address and they will contact me when they get the parts for the recall. on August 30. I was driving on the freeway. I lost power. my truck couldn't go over 30 then declined to 25 then to 20mph. My truck start heating up really fast. I pulled a side and tow it to the dealer. Dealer stated that my crankshaft was cracked. I truly believe it cracked due to the recall. My high Presure fuel pump was defective and it cause my truck to overheat and crack the engine. I need Help. I ordered another engine which cost me $13,000.00 without the Instulation, now I have to wait till the dealer get an engine and they will charge me the instulation on top it which it will probably end up costing me near to $20,000 This happen all because of Dodge defective part from the recall
The contact owns a 2018 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact then stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. Additionally, the contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that a message appeared indicating an electronic fuel pressure failure. The vehicle was towed to the dealer where it was diagnosed that the EGR cooler, EGR valve, and exhaust manifold needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and offered to cover half of the cost, but the contact declined. The failure mileage was approximately 77,000.
The contact owns a 2018 Ram 1500. The contact stated while driving 50 MPH, the service electronic control warning light was illuminated and the vehicle went into Limp Mode. The contact was able to drive to his residence while experiencing the failure. The contact took the vehicle to a local dealer who was unable to determine the cause of the failure. The mechanic cleared the code. The vehicle was repaired; however, the failure was experienced three days later. The contact took the vehicle back to the dealer who was unable to determine the cause of the failure. The mechanic cleared the fault code and reset the computer. The vehicle was repaired but continued to experience failure again three days later. The contact took the vehicle back to the dealer for a third time and again the mechanic was unable to determine the cause of the failure but informed the contact that the vehicle needed to have the pressure checked. The dealer stated that the equipment to service the vehicle was not available to them. The vehicle was not repaired. The contact took the vehicle to a second local dealer: Baxter Chrysler Dodge Jeep Ram Papillion (14920 Crest Road, Omaha, NE 68138: (402) 819-6852) and was informed that the VIN was associated with the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer also informed the contact that the turbo needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. Parts distribution disconnect. The failure mileage was approximately 66,300.
Turning onto a main hwy, vehicle would not move forward. Response time for throttle was more than 5 seconds. Car behind me had to slam on their brakes on order to not hit me. Vehicle is continually having throttle response issues.
The filler pipe for filling up gas will not take the gas from gas station filler nozzle you have to constantly engage nozzle it automatically shuts off and then you have to engage nozzle multiple times to fill gas tank. Dealer wanted to replace entire tank and filler pipe for $800.00. You asked what date did this occur it’s every time you put gas into the truck.
The contact owns a 2018 Ram 1500. The contact stated that the vehicle was experiencing hard starts and was making abnormal sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was related to the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that unknown parts were replaced; however, the failure recurred increasingly while driving. The contact stated that while her husband was driving 40-50 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact's husband was unable to veer to the side of the road. The contact's husband was able to restart the vehicle and drove to his residence. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 65,000.
Purchased truck from Covert Dodge in Taylor, TX 2019. Mid-End 2019 started having issues with the fuel pump would not fuel vehicle without constantly shutting off. This is a very annoying situation and eats up a great deal of time. I have to hold it where it barely runs the fuel in order to get it to fuel for more then 2 seconds. Gas attendant at Costco just thought I did not know how to fuel my truck and he too had the same issue. Dodge needs to own up to the problem and fix it. There are plenty of complaints about the issue. I do not think my next vehicle will be a dodge only because they do not own up to the well known problem. Did receive a letter about the fuel tank strap. I do not think that is the issue
When filling up with gas, it will not fill up without the causing the nozzle's safety switch to continually auto shut off(clicking off). Meaning I have to barely squeeze the nozzle so fuel barely flows into the gas cap slot taking 20-30 minutes to fill up because I can not set the lock on the gas pump nozzle to automatic flow. This is happening at all Gas stations so it is not an issue with the shape of a specific stations pump nozzle. The colder the weather the worse this is. Took in to dealer for a maintenance to see if it was just the float, but the stated to me without them further looking into the problem and having to charge me, it appears it could mean a full fuel tank replacement. My truck is only a 2018 and only has 56,000 miles on it so to me this shouldn't be happening. This started last November 2019.
When for gas at wawa pump got stuck in my truck would not come out sat for 5 hours until we got it out
When fueling the truck will not allow more than a few cents worth of gas to go in. You immediately hear the sound as if it is full and pumping stops. This is a known problem that Ram Truck company ignores. It has been documented since 2015. The danger is since you can't tell the difference between the constant shut off Nd when a truck is full and you keep trying to put gas in the truck then gas sprays out of the filler neck. It has covered my hand in fuel as well as my clothing and poured onto the ground. There are no warning lights saying there is an issue. I have contacted the dealer and their response in email was "there is no open recall". There are also numerous complaints on the Ram Truck forum and a class action is being started.
The contact owns a 2018 Ram 1500. The contact stated that while attempting to refuel the vehicle, the fuel nozzle would become stuck in the fuel tank which caused the gasoline to spill out and the contact had to forcefully pull the fuel nozzle from the fuel tank in order for it to detach. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 28,000.
Fueling while stationary fuel nozzle does not fit properly into refuel neck of vehicle. I must lift up on handle and nozzle entire time of fueling. Having to do this causes pain in wrists and slows refueling time. Locking mecanism in handle wiil not hold kicking off flow of fuel having to repeat the process, thus aggravating others in crowded wait lines. People yell angrily coming close to physical conflict. Others in vehicle forums express same. There are after market fixes but not all have fixed the problem.
Noticeable ticking sound from engine bay when the vehicle is started. The sound continues and gets faster when driving down the road and onto the freeway. The sound is caused from a defect in the design of the exhaust manifolds. They warp from the heat of the engine and snap the bolts that hold them to the engine block. Problems that this causes; - leaking exhaust trips the o2 sensor changing the fuel trims and causing the vehicle to run rich. The vehicle always running rich effects the eco mode and vehicle performance thus causes long term damage. - when the bolts snap off they drop out the bottom of the vehicle and become a projectile that hits the windshield of unsuspecting drivers and cause accidents. - heat caused from the heat shield falling off and the exhaust manifold being loose causes wires in the engine bay to melt and fray. This causes electrical malfunctions to major systems in the vehicle to include safety systems that keep the driver and passenger safe. - leaking exhaust causes erosion to the engine block and the exhaust manifold as it warps even more. This malfunction is a hazard to not only the driver and passenger of the vehicle but also unsuspecting drivers on the road that will be come victims to projectiles from this defect. Recall immediately to save lives!
Gas pump nozzle got stuck in my trucks getting gas I had to sit at wawa 3 hours for help march 2021 now I am in fear of driving my truck I bought this truck for reliable transportation for my cancer treatments I did not need this add problem I am afraid to get gas & have damages to my truck now what
I recently purchased a 2018 ram 1500 diesel with 23,000 miles from carmax. There is a recall, vb1, on the truck. The parts required to fix the recall are unavailable in a timely manner. I contacted 7 ram dealerships in my area to discover each has a waiting list for the parts of 70 to 200 vehicles because the parts are "restricted"; only 1 part may be ordered per week by any dealership. Therefore, the actual time required to repair the defect is at minimum is 1 to 3 years at that rate. According to the recall vb1 there is a risk of a potential vehicle fire. I contacted chrysler (fca) customer service and was told there is nothing that can be done to get the parts faster to the dealers since they are restricted to 1 part per order per week, that there is no eta of when , if at all, the supply of parts will be increased. I am filling this complaint so perhaps others will not suffer the same problem if they purchase a used ram truck with this recall.
21,000 miles on truck. I have had issues putting gas in through the fuel tube. Gas nozzle will shut off after few seconds, and will spurt back out on to myself. I've had to manually hold the nozzle just on the edge of the fuel tube while holding back the nozzle. It can take up to 15 minutes to fill gas tank. I've had it in to dealer twice after getting frustrated with this issue. They replace the fuel tube, part # omc 68448220aa. It will take gas a few fill-ups then I'll have the same problem .I feel this is definitely a manufacture defect that needs to be addressed. With the gas spurting out it is a safety issue. I've had the truck in to for repairs on 2/24/21 and 1/3/20.
2018 dodge ram. Consumer writes in regards to eco diesel egr safety recall. *ld the consumer stated the parts were not available to complete the recall repair. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
The fuel delivery system is putting out check engine codes for fuel pump and fuel pump module on 2 different occasions once in december 2019 and again in august 2020
I had problems when you go to fill up the tank of gasoline. Also problems with the power windows. Problems with the radio and bluetooth when your are driving.
The pedal lag while takin off from stop the pedal position frequency isnt consistent loss of mpg completely stock truck eco diesel can even get above 19mpg avg loss of power mpg and pedal lag along with junk emissions that destroy engines therefore have to make more parts or trucks etc using more fuel to power these manufacturing plants
Tl* the contact owns a 2018 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (fuel system) however, the part to do the recall repair was unavailable. Walt massey chrysler jeep located at 602 western bypass, andalusia, al 36420 and the manufacturer were made aware of the issue. The contact was informed by the manufacture that the part was available however, the dealer stated that the part was on back order. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Diesel ecodiesel engine catastrophic failure while driving in mountainous area. Lost all power immediately and resulted in interference with steering, brakes, and need to move off of the roadway to avoid other traffic. Vehicle only has 11,300 miles, failure occurred without warning.
After fueling the truck the fuel nozzle gets stuck in the filler tube. I have to twist and pull very hard to get the fuel nozzle out of the tube spilling fuel on to the ground and myself. Looking on youtube this seems to be a very common issue. I cut my finger while trying to pull out the nozzle,
Tl* the contact owns a 2018 ram 1500. While attempting to refuel the vehicle, the fuel pump hose erroneously shut off. The vehicle was taken to bayshore chrysler/jeep (5225 i10 east, baytown, tx) where it was diagnosed that the fuel tank check valve was faulty and needed to be replaced. The fuel tank, filler neck, and fuel pump were all replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 32,000.
I own a 2018 ecodiesel and when my truck went in for an oil change they did an update called aem or v08 emissions update. After the update my truck no longer accelerates from a stop. It crawls at under 10mph extremely slow aprox. 90 seconds until the vehicle accelerates. This is extremely dangerous I have been in 3 near accidents due to a lack of acceleration. In addition to the lack of acceleration I now get much lower gas mileage. Prior to the update I was getting 27 mpg, now the best I have gotten was 19mpg. I feel this should be against the law, to purchase a vehicle that get good gas mileage and drives they way it did when I test drove it, which is the reason why I purchased it. Only for them to completely change my vehicle after the purchase without my permission is to me a bait and switch.
When fueling the vehicle the pump handle will stick inside the tank. Also when filling up with gas the pump stops as if the vehicle is saying it is full. You have to continue squeezing the handle for gas to come out. The vehicle is off and in a stationary position while filling the tank. I have to look at the gallons I am putting into my vehicle so I know the vehicle is full. However there have been a few times the tank has overfilled causing gas to come out of the tank. Again once finished filling up I can not easily just pull the handle out and replace back to the pump I have to grab the handle with two hands then position the handle pulling up on it and pull back and fourth until it finally decides to come out of my tank. There had been a time my girlfriend took the vehicle out of town and she filled it before she had left. Again the handle for gas was stuck and I had to leave work to go and get it out for her. Leaking gas out of the tank is really bad for the environment and also I get nervous since I feel like pressure is building up while filling as well. This has to be happening to more vehicles like mine. And if so we have to figure out how this can be fixed. Thank you for your time and help on this matter.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2018 Ram 1500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history