The vehicle developed a turn-signal malfunction in which the turn signal would not operate/cancel properly. An authorized Ram dealership inspected the vehicle and diagnosed a failed Steering Column Control Module (SCCM) that required replacement. The part was backordered for approximately four months. I was later advised to contact another authorized Ram dealership that had the part available, and I scheduled an appointment specifically to have the previously diagnosed SCCM issue repaired. After that appointment, I was advised by the service department that the issue had been fixed. Because I am a truck driver and can be away for four to five months at a time, I later discovered that the same turn-signal problem was still occurring. I contacted the dealership and reported that the problem had not been corrected. I was subsequently told I would need to pay approximately $150 for another diagnostic evaluation, which I declined because the problem had already been diagnosed and I had been told it was repaired. During a recent visit to the same dealership for a separate recall, I asked another service advisor to review the prior service visit. I was informed that their records did not show that the SCCM had been replaced or that the previously diagnosed problem had actually been repaired, despite my having been told at the earlier visit that it was fixed. The turn-signal malfunction remains a safety concern because other motorists may not receive an accurate indication of my intention to turn or change lanes, increasing the risk of a collision. The vehicle and the condition are available for inspection. I have retained service documentation concerning the original diagnosis and subsequent dealership visits.
2023 Ram 1500 steering problems
18 complaints (9% of all complaints for this car). 1 crash reported.
- owner complaints
- 18
- of this car's complaints
- 9%
- crashes
- 1
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Ram 1500 steering problems in other years
Related recalls
Steering: steering control module
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
- Remedy
- Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Recall number 23V799000 · Recall details
What 2023 Ram 1500 owners say
Most recent owner complaints, unedited.
Suspect faulty EPS module / rack and pinion. Was driving down the road, went to make a right turn and my steering wheel went stiff / hard, the "Power Steering Unavailable" light popped up on the dash, and I had to crank my wheel to the right as hard as I could to avoid scraping the person waiting to turn left in front of me! I ensured my battery has proper voltage, checked the fuse, and ensured power was going to the rack and pinion. I tried removing the negative cable on the battery to "reset" the system, but no change. I have seen multiple complaints and a class action suit from 2024 in the works. This is crazy!
The contact owns 2023 Ram 1500. The contact stated that upon purchase of the vehicle, the vehicle was serviced for the federal safety agency Campaign Number: 23V799000(Steering, Exterior Lighting). Despite the recall repair, the contact stated that the failure continued to occur as the high beams would active when using the turn signals. The contact stated that the failure was most prominent at night as the high beams would become so bright that it would blind other drivers. The dealer was notified of the failure and the contact was given a diagnostic fee to have the vehicle inspected, the contact denied the service. The manufacturer was then notified multiple times about the failure and the contact was given two case numbers regarding the defect. The vehicle was not repaired. The failure mileage was approximately 52,600.
The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness connection related to the steering wheel had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.
I own a 2023 Ram 1500 Limited 4x4 with approximately 53,000 miles. The truck has had no issues for the first 40,000 miles and then developed a noise and vibration coming from the front end that is present at all speeds. I took it to Jerry Ulm Chrysler Dodge Jeep Ram in Tampa, FL. They kept my truck for 14 days and replaced the axle, stub shaft, wheel hub and bearing assembly. The truck was returned to me with the exact same noise and vibration — the repair did not fix the problem. After getting my truck back, the service advisor communicated to me in writing that the technician said there is no permanent fix for this issue and that he sees it all the time on Ram trucks. This is a written admission from an authorized Ram dealership technician that this is a known, widespread defect with no solution. This vehicle is still within the 5-year/60,000-mile powertrain warranty. Stellantis/Ram has been notified via formal complaint. I am filing this report because if the dealership's own technician is saying this is common across Ram trucks and there is no permanent fix, this needs to be on record with the federal safety agency. Other Ram 1500 owners may be experiencing the same issue and not know it is a known defect. Dealer: Jerry Ulm Chrysler Dodge Jeep Ram, Tampa, FL Service contact: William Usewick
While driving, the vehicle experienced a sudden loss of electrical voltage. Multiple warning messages appeared, and several vehicle systems disabled while the vehicle was in motion. Power and safety features malfunctioned, and the parking brake engaged unexpectedly. The vehicle became unsafe to operate while driving. The failure required towing and a battery replacement to restore drivability. The battery failure occurred as part of an active charging system malfunction, not a no-start condition. This event created a serious safety risk to the driver and others on the roadway due to loss of vehicle control and disabled safety systems
I was moving forward about 5 mph to merge on to the main road when the emergency brake engaged, engine shut off, steering wheel locked and the 2023 Ram 1500 stopped blocking traffic. Instrument panel instructed me what to do . This was a dangerous situation especially if I was moving at a greater speed.
The contact owns a 2023 Ram 1500. The contact stated that while either starting the vehicle, driving, or parking, the steering wheel was loose and then became tightened. Additionally, there was a burning odor near the front of the vehicle while driving 25 MPH. The vehicle was taken to the dealer, who determined that the steering rack had failed, and the steering rack lubricant had leaked out, resulting in the burning odor. The dealer replaced the steering rack, but the failure persisted. The vehicle was then taken to a second dealer, Nielsen Dodge Chrysler Jeep Ram of East Hanover (175 NJ-10, East Hanover, NJ 07936), who replaced the steering shaft and column, as well as the steering rack twice; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
experienced the exact same failure mode as Ram Recall 24V‑729 and my truck and model year fall into the affected vehicle models however my VIN # was not included in the recall. My blinkers do not work as exactly described in 24V‑729 and Ram refuses to take financial responsibility of this known issue and make me pay for this safety concern especially when its a known safety recall this year and model truck.
Steering column control module went out. Right blinker will not stop and left doesn't work at all. Even in the off position right stays on so I have to put it down to the not working left to stop that but any movement and its starts again. It is a traffic hazard and even though 165,000 Rams were recalled this past year they say its VIN specific and will not cover my $400 repair. My truck is unusable until they repair this.
Questions about the 2023 Ram 1500 steering
Does the 2023 Ram 1500 have steering problems?
Owners have filed 18 complaints about the steering of the 2023 Ram 1500, 9% of all its complaints.
At what mileage do 2023 Ram 1500 steering problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2023 Ram 1500 steering?
Yes, 1 recall: 23V799000. Check your VIN to see if your car still needs the free repair.
What year does the Ram 1500 have bad steering?
The Ram 1500 model years with the most steering complaints are 2013 (643 complaints), 2014 (512 complaints) and 2015 (342 complaints).
Other 2023 Ram 1500 problems
Electrical 71Engine 48Brakes 39Transmission 29Driver assistance 25Fuel system 18Lights 16Body 10Acceleration 7Airbags 7Visibility 5Suspension 4Locks 2Seat belts 2Tires 1Wheels 1
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