The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that the federal safety agency investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
2025 Ram 1500 visibility complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
Driver side mirror shifts position unexpectedly causing vision of traffic to be compromised. Maintenance has been scheduled to inspect the mirror. No warnings. When pressing the power folding mirror button, driver side mirror moves to correct position and then proceeds to go to the full opposite position, requiring manual intervention to position the mirror correctly. While driving, mirror unexpectedly shifts position and emits a significant pop noise causing vision of traffic to be compromised until using the buttons to bring the mirror back into position.
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