DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.
2013 Ram 2500 electrical problems
41 complaints (23% of all complaints for this car). Typical mileage when it fails: 51,000. 1 crash reported.
- owner complaints
- 41
- of this car's complaints
- 23%
- typical mileage
- 51,000
- crashes
- 1
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ram 2500 electrical problems in other years
Specific symptoms reported on the 2013 Ram 2500 electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S68.
Recall number 16V739000 · Recall details
Related investigations
Software security vulnerability
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V‑461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V‑508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V‑461 or 15V‑508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by the federal safety agency (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
RQ15004
What 2013 Ram 2500 owners say
Most recent owner complaints, unedited.
Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module that controls all electrical functions to the interior of the truck. If you use a scan tool and clear any codes in the module the door locks work perfectly for about 5-6 start cycles. The part #68200252AG is not available through mopar and has no replacement part number that supersedes the old one. Other item to note is this part number is the 6th updated revision. There is something wrong here and Mopar doesnt seem to care.
Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.
My alternator randomly for the past couple of years randomly surges voltage and the dealership has tried contacting for the recall but told me I have to make a report for s68 campaign for alternator fix
The last time my truck was in for recall was in 2016. They did not fix it then and have not fixed any recall since, but they clam that there is only one recall open as of date. None of the recalls have been repaired. This is being pencel whiped.
Door locks not operating properly with key fob, door panel control or keyless touch entry mechanisms. Started as intermittent issue but is now hard failure...problem manifests with following symptom: using any lock/unlock mode only the drivers door and tailgate lock/unlock, whereas the front passenger door and two rear doors do not lock or unlock with any available mechanism...additionally, the front passenger door and two rear doors do not lock with the speed actuated locking mechanism either. This is a significant safety issue and has been brought up in several owners forums.
Tl* the contact owns a 2013 ram 2500. The contact received notification of the federal safety agency campaign number: 16v739000 (electrical system). The recall was repaired by westbury jeep chrysler dodge ram (516‑333‑2666, located at 111 bond st, westbury, ny 11590) in february of 2018. In october of 2019, while driving approximately 15 MPH, an odor of smoke was detected. The vehicle was pulled over and the contact saw smoke underneath the hood. The battery indicator was also illuminated. The contact disconnected the battery and the vehicle stopped smoking. The vehicle was towed to the same dealer where it was diagnosed that the alternator burned. The manufacturer was made aware of the failure and stated that they would send an investigator. The contact was not called back. The vehicle was not repaired. The failure mileage was approximately 79,000.
Body mount control (bcm) . Which controls the door locks has a high rate of failure including my truck. Drivers door locks when you hit the lock on the key fob. But the passenger, and both back doors do not due to a faulty body mount control (bcm). Have seen lots of people reporting same symptoms and failures on 2013 ram trucks. Vehicle was stationary
Driver side and tail gate are the only items that will lock using key fob or door lock switch
Backup camera scrambles and goes out intermittently when backing up, and rear passenger taillight posting out in system messages on startup and stored messages but is not out.
Questions about the 2013 Ram 2500 electrical
Does the 2013 Ram 2500 have electrical problems?
Owners have filed 41 complaints about the electrical of the 2013 Ram 2500, 23% of all its complaints.
At what mileage do 2013 Ram 2500 electrical problems start?
The typical (median) mileage in owner complaints is 51,000 miles.
Was there a recall on the 2013 Ram 2500 electrical?
Yes, 1 recall: 16V739000. Check your VIN to see if your car still needs the free repair.
What year does the Ram 2500 have the most electrical problems?
The Ram 2500 model years with the most electrical complaints are 2018 (476 complaints), 2017 (121 complaints) and 2022 (61 complaints).
Other 2013 Ram 2500 problems
Engine 47Steering 31Fuel system 30Suspension 23Transmission 22Acceleration 14Brakes 9Airbags 8Body 5Lights 5Visibility 5Wheels 3Driver assistance 2Seat belts 2
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