Dead pedal issue when accelerating then momentarily letting of throttle and reapplying throttle, there's a 2-3 second delayed response. I've taken it to the dealer and they don't seem to know what's causing it.
2013 Ram 2500 engine complaints
Page 2 of 3: complaints 11 to 40 of 47, newest first, as owners wrote them.
Tl* the contact owns a 2013 ram 2500. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Heritage chrysler in baltimore, maryland 21234 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Currently there is a recall on the vehicle for the water pump which may cause an engine fire. I have had the vehicle to the dealer in december of 2017 and was told there is no fix. Fca has been notified and was to have gotten in touch with me on a date of when the parts would be available. No contact from fca has been made since december of 2017 on the part and all information available from other sources suggests the part will not be available until summer of 2018.
2 months after recall was performed for the scr catalyst failure in the ram 2500 2013 truck, the def system has undergone a complete failure and no longer functions. The truck in currently in a mileage count down that can not be stopped until repaired by the dealer. The vehicle will be undrivable once the countdown reaches zero. The system underwent complete failure while driving at highway speeds in the rain. The fuse for the scr feed has been replaced twice since the issue first appeared and each time it has happened during wet conditions. No standing bodies of water were crossed and no rivers were forded. The vehicle did not have any of these problems prior to the recall and could be driven in wet weather without worry. The vehicle is now a major safety hazard and continues to have recalls made to it that have no solution. There are two outstanding recalls on the vehicle that have no presented solution or date for repair.
Vehicle has had recall 17v‑562 issued on it since september of 2017. Vehicle water pump has failed. It was replaced with another defective unit as repair parts still aren't available. Wondering when is a "reasonable time" to repair vehicle expired
Tl* the contact owned a 2013 ram 2500. The contact started the vehicle remotely to warm up the vehicle. After ten minutes, the contact noticed flames coming from the engine compartment. The failure occurred without warning. The vehicle was towed. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. A police report was not filed. The vehicle was destroyed. The manufacturer was contacted at 866‑726‑4636 and stated that someone would call the contact. Case number: 33248806 was provided. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gary miller chrysler dodge jeep ram (5746 peach st, erie, pa 16509) was contacted and confirmed that the parts were not available for the recall remedy. The approximate failure mileage was 37,500. Vin tool confirms parts not available. * (recall related incident) ts
Tl* the contact owns a 2013 ram 2500. The contact stated that the vehicle experienced overheating and anti-freeze leaked from the engine compartment. The coolant low warning indicator illuminated. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was towed to fairfield chrysler jeep dodge ram (3360 pa-405, muncy, pa 17756) where it was diagnosed that the water pump was defective and needed to be replaced. The contact was informed that the parts were not available for the recall remedy. The vehicle was repaired with another defective water pump and the contact was informed that it would be at his expense. The manufacturer was made aware of the issue and provided case number: 3278027. No further assistance was offered. The failure mileage was approximately 109,000. Parts distribution disconnect.
I recently merged onto the highway where I live and I let off the throttle very quickly and then got back into it and my truck didn't accelerate at all for a couple seconds. This has happened 10-15 times during the 3+years I've owned it but this incident almost caused a crash because letting off the gas pedal and then getting back on it cause me to continue slow even though I mashed the gas pedal. This is a very dangerous situation and I think there is something very wrong with the software or controller that interacts between my drive by wire throttle and the engine/ecu.
Note: this is with the cummins 6.7 diesel engine. If you are driving at, say, 35 MPH, back off the throttle, then immediately step on the throttle, the engine will be unresponsive for 2 to 3 seconds. This can be extremely dangerous if, for example, you have started a left turn across traffic,back off the throttle, and then hit it again, as it will leave you in the middle of oncoming traffic with no forward propulsion for 2 to 3 seconds. I think it is ram's torque management trying to protect the drivetrain. I can see not giving me 100% of the power but at least give me something! This is very dangerous, and is a top of discussion on multiple internet ram/cummins forums.
2013 dodge ram 2500. Consumer writes in regards to torque converter drains fluid back into transmission when parked over night or longer at various rates, engine stalls, gear shifter issues. *smd the consumer stated the minimum drain back was 1/2 quart above full in the transmission, which caused soft engagement of the gear selected. However, the consumer stated the worst experience was when the truck was facing up hill on a slight grade and the gear selector was in drive. With a light throttle, the vehicle rolled backwards and the brakes had to be applied. The consumer also stated when slowing down to any speed, except in first gear with or without the exhaust brake on, when the engine RPM dropped to 900-1000 RPM the transmission shifted to neutral and not the next lower gear. As a result, the vehicle free wheeled especially picking up speed going down hill. *jb updated 12/13/2017 *ln updated 7/12/18*jb
Starting at about 15,000 miles, rear main seal developed a leak. The seal was replaced, leaked again and replaced by a seal and sleeve. Seal and sleeve leaked upon installation but were coated with rtv to stop leak at about 16,800 miles. At about 17,600 miles vehicle exhibited leak again. Have been informed now by ram service dealerships that the vehicle is supposed to have seepage of fluids from engine seals and are not an issue unless the fluid is pouring out on the ground and covering the vehicle. I currently use the vehicle to travel to public and private campground involving sensitive environmental areas. As explained, the vehicle is now banned from being operated in those areas due to designed leaking of fluids from the vehicle. Ram customer department has been advised and am awaiting a response.
From a stop, the vehicle will not accelerate properly. When depressing the gas pedal it takes a few seconds for the vehicle to respond. When letting off the gas, the throttle does not respond for about two seconds. There is a severe response in the throttle from when depressing the gas pedal to when the vehicle actually starts to move. This has almost caused several accidents because I am trying to switch lanes or accelerate and it just sits there for a few seconds. This is going to kill people especially ones unfamiliar with driving the vehicle. This needs to be addressed immediately. This same problem exists in all ram 2500 and 3500 with the turbo diesel motor from years 2011-2016. As I have driven the vehicle for the past three years it has become increasingly worse. The delay in throttle response has gotten longer.
Truck stalls intermittently while driving at any speed. Over the past 18 month not a fuel filter issue.
Took my vehicle in to a scheduled appointment on 3/12/2016 at 10 am. Went back to the dealer on 3/16/2016 at 11:30 am due to not getting any return phone calls from the messages I left and found that nothing had been done. These recalls could be dangerous but san antonio chrysler dodge does not think so.
Tl* the contact owns a 2013 dodge ram 2500. While driving 65 MPH, the check engine and the def warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that there was contamination of the def. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 41,529.
Tl* the contact owns a 2013 dodge ram 2500. The contact received a notification of the federal safety agency campaign number: 14v635000 (engine, engine cooling, fuel system, diesel); however, the part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 ram 2500. While driving at 80 MPH, an unknown warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was included in the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 18,000. Ma 10/5
On 01/14/2015 I went to fuel up at gas station the gas gauge was showing empty. I started to put fuel in my truck and it spilled out all over the truck and ground. I tried to put fuel in it again and the same thing happened. The truck took only $1.72 in fuel. I then took it to the dealer ship where I bought the truck. I explained what happened they ran test on it. Repair the check ball in tank was sticking. They ordered a hole new tank and replaced tank transfer fuel pump also installed a new filler neck, flapper was sticking also and replaced tube assembly ## VIN passed ## dodge ram 2500 2013 ## the consumer stated when he opened the passenger side front door, the molding from the top of the door fell off. The molding then fell off the driver side, too. The consumer referenced recall # 14v635000. He believed his make, model and year should have been included.
Tl* the contact owns a 2013 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 7/28/15
Tl* the contact owns a 2013 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2013 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Vehicle exhibits an accelerator 'dead pedal' problem. When pulling out into traffic, or slowing then accelerating, if one lifts the throttle then reapplies the throttle quickly, the truck does not respond for several seconds. In heavy traffic, this can create (and has created) a potentially dangerous situation. This has been an ongoing problem that the dealer has been unable to resolve.
Tl* the contact owns a 2013 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge ram 2500. The contact received a notification for the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl-the contact owns a 2013 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling , fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Djr
While driving I needed to merge into on coming traffic. As I accelerated I suddenly needed to let off he throttle due to conditions. When the throttle was reapplied I had a completely dead gas pedal that was not responsive. The truck remained unresponsive for a solid 2-3 seconds, then it slowly started to accelerate again. The truck never quit running and no dash lights indicated a problem during this incident. Over the last year of driving the truck it has done it numerous times and put me and my family in danger. I am also able to replicate this problem time & time again. I have been told by the dealer ship that its the nature of the beast. This seems to be a huge problem and is all over various ram forums.
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