I was looking under my truck and noticed that I have a welded drag link, from my understanding this was supposed to be a temporary fix until a permanent remedy was available. This is supposed to be an adjustable drag link and I believe mine was welded out of adjustment and there is no way to adjust it now. The recall never was changed to replacement parts available they just welded them and went on. So now what the owners have to buy a complete replacement part to be able to adjust it?
2015 Ram 2500 steering complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
The contact owns a 2015 ram 2500. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 19v021000 (steering) at the local dealer. After the recall repair was performed, the contact was unable to have the alignment or the tires removed from the vehicle due to the weld stated in the recall repair. The dealer was contacted and made aware of the failure. The manufacturer was informed of the failure. The failure mileage was approximately 30,000.
Safety recall v06/the federal safety agency 19v‑021. This recall was performed by a dealer with full explanation of what was being done. Their 'fix' as approved by you has removed serviceability of the steering system. Welding in place as a 'fix' is beyond acceptable! This basically has passed the responsibility to the owner and creates a greater safety issue of needing to other steering and readability issues! Dodge/fca engineers 'reinvented the wheel' by utilizing a jam-nut set-up that didn't work. They ultimately corrected the problem on the 2019 models by returning to the tried and true split tube with clamp design. I want my truck repaired correctly to a safe and usable condition in respect to their ultimate design correction standard. You guys are tasked with consumer safety; you need to have people making these decision fully understand what you accept from manufacturers!
Transmission never shifted correctly from the first day I bought this truck new. Drag link feel apart while making a left turn. This has been replaced. The transmission has had a new torque converter replaced but still never solved all the problems. Now the "f"[xxx] solenoid needs replacement shifting into 4th gear while on highway at 70 MPH. This happens various times. Just at the higher speeds above 50 MPH. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
This vehicle has had the recall on the steering performed, and ever since they tac welded the drag nut, the alignment is extremely inaccurate which is also causing the steering wheel to be completely off. Due to now not being able to have a proper alignment done to factory specs because of this "temporary fix" I am now replacing front tires in a year of having the vehicle due to severe uneven tire wear on the front tires because of a "temporary fix" instead of just replacing the parts.
Tl* the contact owns a 2015 ram 2500. The contact received notification of the federal safety agency campaign number: 19v021000 (steering). The vehicle was taken to autoworld dodge chrysler jeep ram (1370 auto center dr, petaluma, ca 94952) where the recall repair was completed. The contact stated that the vehicle was taken to a tire center for a front wheel alignment however, the technician was unable to perform the alignment because as a part of the recall repair, the drag link nut was welded to subframe. The vehicle was not repaired. A dealer was not notified of the failure. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 50,000.
Tl* the contact owns a 2015 ram 2500. The contact received notification of the federal safety agency campaign number: 19v021000 (steering) and the vehicle was repaired at carl hogan chrysler dodge jeep ram (2335 us-45, columbus, ms 39705). The contact stated that the recall repair caused damage to the vehicle due to the welding of the nut to the adjustment sleeve which caused the front end to be out of alignment. The contact stated that the check engine warning light illuminated prior to the recall repair. The contact was informed that the diesel exhaust fluid pump was defective and needed to be replaced. The diesel exhaust fluid pump was not replaced. The vehicle was next taken to an independent mechanic to have the tires rotated and the alignment checked. The contact was informed that the alignment was off due to the welding performed on the vehicle and to have the vehicle taken back to the dealer. The dealer informed the contact that the vehicle was in alignment. The manufacturer was notified of the failure and acknowledged knowing of similar failures after the recall repair was performed. The failure mileage was approximately 62,000.
While driving on the interstate, going uphill under load, the fan shroud was sucked into the fan, breaking a fan blade off which punctured the radiator causing a loss of coolant and affecting engine power. This also could have lead to a failure of the engine accessory drive belt causing a loss of the power steering and brakes. This is the second occurrence of this failure on my truck, and I know of a number of other owners of ram cummins trucks with the exact same failure. The possible loss of the power steering and brakes at highway speeds is a very dangerous safety issue.
The current "fix" for recall "19v‑021" is unacceptable. The fix that chrysler is currently using for this recall is to weld the jam nuts on the drag link. This fix is not a permanent solution and prevents the vehicle from having a proper steering alignment completed due to welding the nuts and preventing adjustments. The drag link on these vehicles needs to be replaced completely, not welded!
Tl* the contact owns a 2015 ram 2500. The vehicle was taken to westgate dodge ram wake forest (10936 star rd, wake forest, nc 27587, (919) 809-6559) to be repaired per the federal safety agency campaign number: 19v021000 (steering) where the remedy was to weld the nut. The contact was concerned that the remedy was not the correct remedy for the recall due to welding two different metals together and burning the nut. The contact was also concerned that the remedy would stop the vehicle from having an alignment performed. The same dealer was called and informed the contact that the recall remedy was to weld the nut. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 76,000.
A recall notice, (#v06/the federal safety agency 19v‑021) was issued 1/31/2019. I immediately contacted meador chrysler dodge jeep that following week, and was told they had no timeframe for repair/replace of the defective and dangerous part. The following month, (march), I received another notice, contacted them, and I was placed on a list for the part to be ordered. Two more notices were received and I went directly to the dealerships service manager to find out how much longer I must drive a dangerous vehicle before they would be able to repair it and was told "we are not concerned with 2015 vehicles now, only the 2018 and 2017", and "don't call us, we will call you when we are ready for yours". I have noticed slack in the front of my truck and heard some popping, yet the dealership is exhibiting absolutely no concern for our safety and potential loss of lives should the steering become separated while travelling at highway speeds. Please help me to understand why the dealerships are so lackadaisical in their attitudes when loss of life is possible. Thank you.
I recently dropped my truck off for the v06 steering adjuster recall. It has now left my steering wheel unadjustable for future alignments. The nuts are welded solidly to the adjuster. Who is responsible for covering future alignments? I am now left with non serviceable steering componants that were subpar on chrysler end.
When turning the steering wheel skips and pulls, happens every time I drive it. I do use the truck everyday couple times a month.
Tl* the contact owns a 2015 ram 2500. While driving 20 MPH, the contact made a left turn and heard an abnormal noise. The contact stated that the vehicle exhibited the same symptoms as listed in the federal safety agency campaign number: 19v021000 (steering). The vehicle was taken to an independent mechanic who diagnosed that the steering jam nut was fractured. The vehicle was repaired, but the steering continued to fail. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.
Tl* the contact owns a 2015 ram 2500. While driving 25 MPH, the steering wheel detached from the vehicle. There were no warning indicators illuminated. The contact was able to pull the vehicle over to the shoulder. The contact stated that the vehicle was experiencing the same failure listed in the federal safety agency action number: pe18016 (steering). The independent mechanic tightened the steering wheel bolts as a temporary remedy. The manufacturer was contacted, but was not able to assist. The dealer was not contacted. The failure mileage was 82,000.
Tl* the contact owns a 2015 ram 2500. While the vehicle was stationary and while driving various speeds, the steering ability failed and it was difficult to turn the steering wheel left or right. An independent mechanic assessed the vehicle and confirmed that the front track bar frame was faulty and needed to be replaced. The vehicle was not repaired. Bayway chrysler dodge jeep ram (4000 pasadena freeway, pasadena, texas 77503, (713) 433-4000) was made aware of the failure and stated that there was no recall on the vehicle. The manufacturer was not made aware of the failure. The contact referenced the federal safety agency campaign number: 16v559000 (steering) as a potential cause of the failure. The failure mileage was approximately 71,000. The VIN was unknown.
On 8.20.18 my vehicle going 70mph on the freeway and then made a large sound. I then lost all steering and braking on the highway. I barely was able to pull off without getting hit. After sitting, smoke started coming out of from under my hood. After popping the hood, there were flames down in the engine. I poured the little amount of drinking water on the flames to douse them. The tow truck came and took us to the nearest dodge dealer (crown dodge in redding, california). They immediately noted it was likely due to recall t51, where the water pump overheats, breaks the belts, overheats the car and could cause an engine fire. This is exactly what happened. I tried to get this fixed with my local dealer months ago, but they didn't have the parts. I also never recieved any correspondence letters on the recall... I opened a ticket with dodge directly, they are investigating. This was very dangerous as I could barely control my car at that speed, losing steering and braking.. Scary, and then a fire!. Ugh...
While driving my stock 2015 ram 2500 70 MPH on freeway the front end began to shake uncontrollably after traveling over a common overpass. Steering was nearly impossible, and luckily I was able to pull off and stop. This has occurred several times since. Subsequent contact with two ram dealerships, this problem seems to be well known within the industry,
Traveling on highway 101 at 65-70 miles per hour, one quarter of the way into a hard left hand turn, the steering rod to the right front wheel came loose without any impact or any other form of road hazard. The threaded end disengaged from the turnbuckle nut leaving me with absolutely no steering. The out of control truck traveled into a turn out, up a hill, and into a ditch. The anti skid #2 kicked in, reducing my brakes, making the terrain eventually stop the truck. It was approximately 400 feet of travel after leaving the highway. Fiat-chrysler was contacted (cair # [xxx]) and they sent an investigator (bosch automotive service solutions) who took photographs and documentation after viewing the truck. I was not allowed to review the report. Then, fiat-chrysler respectfully declined any assistance associated with this matter. I have been informed that although the parts involved were under warranty, my warranty has been voided with no explanation. They suggested I turn it over to my insurance carrier, which has also declined to cover the damages. As of today, april 5 2018, my truck still sits at sports chrysler jeep dodge, as no entity has assumed responsibility or aided me in any way in fixing the truck or explaining the cause of the failure. *dsy see also odi 11053917. *dsy *cn *dt *dt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr updated 10/17/18*jb update 10/9/18 *dt *tr updated 10/31/18*jb *bf
Tl* the contact owns a 2015 ram 2500. While driving 65 MPH, the steering did not respond even when the steering column was moved. As a result, the vehicle drove into a ditch. The seat belts failed to tighten and the contact sustained bruises. A police report was filed and there was one injury that required medical attention. The vehicle was towed to sport chrysler dodge jeep (200 echestnut st, ft bragg, ca), but the failure was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 18,000. See also odi 11083519.
Tl* the contact owns a 2015 ram 2500. While driving, the bracket attached to the track bar failed unexpectedly. While driving 55 MPH, the contact turned right and the steering failed. The vehicle became unstable and the wheel shook. The contact heard an abnormal noise when the failure occurred. The vehicle became unstable, but was still operable. There were no warning indicators illuminated at the time of the failure. The contact drove the vehicle to verger chrysler jeep dodge (1400 ocean boulevard, coos bay, or 97420, (541) 888-5594) where it was diagnosed that the vehicle needed welding for the bracket on the frame. The vehicle was not covered under a warranty and the contact was informed to cover all expenses. The manufacturer was contacted, but could not assist because there were no open recalls. The failure mileage was 23,998.
Was lubricating front driveshaft fittings had noticed a looseness in front end when hitting bumps in roads. Found nuts on draglink finger loose could turn with fingers and entire sleeve was loose. Will take to dealer this week 11k miles on vehicle 13 months old. Totally unacceptable for a critical steering component.
Tl* the contact owns a 2015 ram 2500. While driving 35 MPH and encountering a change in elevation or a dip in the road, the driver side wheel became inoperable and unsteady. The dealer diagnosed that the steering stabilizer failed. The vehicle was taken for a second opinion, but the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 26,000.
Purchased from dodge new 06/2015, all stock no modifications. Started noticing shaking, drifting while at hwy speeds above approx. 55mph at approx. 20,000 odometer miles. Had tires rotated every 10000 but started noticing wear & cupping on outside edges. I was going to have its first alignment done today because of the tire wear which is now semi extreme at 40000 odometer miles. Looked under truck just today 08/29/2016 for anything loose & found center drag link & both nuts on drag link were loose and spinning freely. There were blue lines on nuts and adjustment rod. I found out that this is a well known safety issue on ram trucks for years. I think there's more wrong than just this item though. My wife & grandson ride me with me constantly and to think they could've been hurt angers me badly. This truck will be sold asap and I will never buy another ram because I see they do not care about safety!
While driving at highway speeds (usually over 55 MPH) I hit a bump and the front end started wheel hopping violently. It threw me out of my lane and when I hit the brakes I was bounced off the road and on to the shoulder. Thank god no one was beside me as it would have caused a major wreck or worse. Very dangerous situation. Now im afraid to drive the truck on the highway again. Cant believe there is not a recall out on this as it seems pretty popular on the internet. Search "dodge death wobble"...
After getting an alignment done at the local dealership due to my steering wheel not sitting straight after less than one year of ownership; my steering control rod almost fell apart while driving due to inadequate tightening of the locking nuts.
The nuts securing the drag link adjustment sleeve worked loose. Because I read about this problem on the internet, I caught it during an inspection before it caused any problems. I do not know how many miles I drove with it in this condition. I noticed that the adjusting sleeve is a very loose fit on the small threads of the drag link bars. I believe the sloppy fit is the root cause of the nuts backing loose.
Tl* the contact owns a 2015 dodge ram 2500. While driving 3 MPH while making a left turn into the driveway, the steering wheel seized and the brakes failed. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200,021.
Steering drag link adjuster is completely loose. Paint marks indicate where it was supposed to be tightened too, but either it was not tightened to torque spec or torque spec is not high enough. I suspect it was hand tightened. Please see numerous similar reports online here: http://www.cumminsforum.com/forum/2013-general-discussion/1813273-warning-check-your-steering-now.html
When cruising at highway speeds >55 MPH there is a very noticeable vibration in the front end / drive line of the truck.
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