6.7L Cummins diesel Known Grid heater bolt broke and could leave people stranded as it causes catastrophic engine failure and or damage leading up to $20 to $30K in engine repairs. Ram knows about this issue and is doing nothing about it. Mine broke and I caught it just before it destroyed my engine. the fix was a $1k kit. This bolt corrodes and and drops down into the intake in which destroys the #6 cylinder, piston, wall and valves. Ram is doing nothing to fix the problem and leaving people stranded who haul trailers and with the big repair bills.
2016 Ram 2500 engine complaints
Page 2 of 3: complaints 11 to 40 of 57, newest first, as owners wrote them.
The grid heater bolt that is on the bottom side of the grid heater. It fails and the bolt falls off and get sucked into the engine destroying the piston and cylinder causing an over 10,000$ expense.
This message is in regards to Static the federal safety agency Bulletin 09-005-22 / D- 22- 06 Dated March 16, 2022. The above listed warranty extension extends Ram 2500 Cummins Turbo Diesel Model year 2015 to 150,000 miles or 15 years if code U010C is indicated on MIL. My truck meets all above criteria but is a model year 2016. However, there is no changes in mechanicals between the 2015 and 2016 model year. My truck, at 114,000 miles just indicated this issue and the estimated cost of repairs is over 2,000 dollars. Considering that this has already been a widespread notable issue with this truck and engine, my hopes is to include 2016 model years in this extension. Thank you.
I was driving my truck on the freeway pulling a loaded stock trailer. The truck suddenly down shifted into fourth gear and the engine RPM’s maxed out! I almost crashed the truck because the momentum of the trailer pushed the truck sideways on the freeway. I had to avoid traffic and get to the shoulder. Truck would not shift out of fourth gear and truck shifted into 4WD low also on its own. Had truck towed to dealers ship and was told a shift solenoid went out. Because of that they now have to change the torque converter and replace the transmission from the damaged it caused. It is unknown if it damaged any of the engine components at this time or any other parts of the drivetrain. Now I’m stuck paying for a transmission because Dodge didn’t put a safety backup into their system to prevent this in case of a failure. I see that I am not the first person it’s happened to by reading the power train comments for this year truck.
Engine running rough. I drive daily on the freeway and pull a trailer, it is not safe to drive on a busy freeway or any road ( I am a self-employed contractor who now has to rent a truck). Both I took to an independent service center and authorized Crysler Dealer. Check engine light came on November 30th. P219A - Bank 1 Air-Fuel Ratio Imbalance PERMANENT. It was starting on and off. The truck was purchased from Holz Dealership in 2019 and financed for $35,967.63. Nothing was disclosed about engine issues.
Engine Fan / Radiator Shroud. During hot weather and engine temperature, the engine fan engaged. Due to the high ambient, I believe the radiator shroud was hot and the material was soft, it became deformed under the vacuum created by the fan cause it to interfere with the engine fans path of rotation. The interference caused the fan and shroud to shred each other sending shrapnel in all directions, including into the back side of the radiator, engine compartment. Plastic debris was found on top of the valve cover, battery, radiator, exhaust manifold. This problem has been reported by numerus online forms. This failure was inspected by the dealer and I was informed it was not under warranty, but drivable and safe. Their recommendation however was to replace the fan, shroud and radiator. However, they have seen cases with far worse damage causing catastrophic failure of the radiator leaving the vehicle stranded
The contact owns a 2016 Dodge Ram 2500. The contact stated while driving 40 MPH, the vehicle started making abnormal sounds. There were no warning lights illuminated. The contact stated he veered to the side of the road for a short while and then drove to an independent mechanic who diagnosed that the heater thread bolt had failed and damaged the engine. The dealer was made aware of the failure and informed the contact he would be responsible for the cost of the repair. The manufacturer was made aware of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 160,000.
The contact owns a 2016 Ram 2500. The contact stated while driving 35 mph, the brake pedal was depressed but failed to respond. The contact depressed the parking brake pedal and the vehicle stopped. The warning messages "Brake Fluid Low" and "Service Electronic Braking System" appeared on the instrument panel. The check engine warning light, the traction control warning light, and the brake warning light were illuminated. The contact turned off and restarted the vehicle and the brake pedal responded while depressed. The vehicle was drivable. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 106,500.
I purchased my vehicle yesterday. Today I was driving it is stalled as I was pulling out into traffic I restarted it it drove fine another two miles. At which time is stalled again with no lights, no indications on. Sounds like some noise comes from the air box. Some kind of air noise comes from the passenger side of the engine when it happened
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the vehicle was taken three times to landmark dodge chrysler jeep ram, 6850 mt zion blvd, morrow, ga 30260, and was rejected to be serviced due to the parts not being available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign number: 19v818000 (equipment, engine and engine cooling), and part distribution disconnected for the federal safety agency campaign number: 20v036000 (power train).
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bergey's chrysler jeep dodge ram located at (408 harleysville pike, souderton, pa 18964 (215) 721-3470) but was not diagnosed or repaired. The contact did not experience a failure. The manufacturer was contacted however no further assistance was provided. Vin tool confirms parts not available.
Tl* the contact owns a 2016 ram 2500. While driving, the vehicle shut off and lost braking and steering ability. There were no warning indicators illuminated. The contact had to shift into park and turn the ignition to restart the vehicle while it was still rolling. The contact drove to national dodge chrysler jeep ram (2223 n marine blvd, jacksonville, nc 28546, (910) 347-3777) where a code appeared that was unrelated to the failure. The contact stated that the vehicle previously experienced electrical failures from past repairs. The dealer could not determine the cause of the failure. The manufacturer stated that nothing could be done until the vehicle was at the dealer's shop. The vehicle was taken back to the same dealer, but no failure was found. The failure mileage was 24,000.
"etc" warning light, electronic throttle control , keeps coming on and taking it back to the dealer monday for the 3rd time. The throttle gets stuck and won't idle---the pedal works fine, it's an electronic problem. My wife almost ran threw the garage door. This happens while driving and idling anywhere.
Intermittent diesel exhaust enters vehicle when using heater. This occurs when driving, engine temperature normal, diesel exhaust will enter through heater vents. It stops if the heater is turned off and does not occur when heater is turned in a few minutes nor may it reoccur for an extended length of time. It is bad enough to cause a headache. I have to open the windows to clear the fumes. As it is intermittent I have not been able to reproduce for the ram dealer.
Tl* the contact owns a 2016 ram 2500. While driving 55 MPH, the regeneration process warning indicator illuminated. Upon inspecting the vehicle, the contact noticed extreme heat coming from the exhaust pipe. The vehicle was taken to mcsweeney chrysler dodge jeep ram (2605 dr john haynes dr, pell city, al 35125, (205) 814-7300) where the contact was informed that they were aware of the failure. At night, blue flames came out of the exhaust pipe when the regeneration process began. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,775. *tt consumer stated it is not a failure but a design oversight. Updated 11/27/18
Tl* the contact owns a 2016 ram 2500. The contact stated that the federal safety agency campaign number: 17v5612000 (engine and engine cooling) exceeded a reasonable amount of time for repair. The contact received the recall notification in september of 2017. The dealer (ralph sellers chrysler dodge jeep ram, 14215 airline hwy, gonzales, la 70737) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. **tr the consumer stated all repairs completed on 09/19/18.
Tl* the contact owns a 2016 ram 2500. The contact received notifications for the federal safety agency campaign numbers: 17v821000 (power train) and 17v562000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Cedar city chrysler dodge jeep ram (1010 n main st, cedar city, ut 84721, (435) 586-8290) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to sunset dodge chrysler jeep ram fiat (located at 7745 s tamiami trail, sarasota, fl 34231, (941) 922-2400), but the parts were not available for the repair. The manufacturer informed the contact that the part was not available and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Red bluff dodge chrysler jeep ram (545 adobe rd, red bluff, ca) was contacted and confirmed that the parts were not available for the recall remedy and they only received recall parts once a month. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Maccord dodge chrysler jeep (located at 990 tennant way, longview, wa) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. *tt
I have two outstanding recalls on my truck. The diesel water pump recall and the brake transmission shift interlock both of these recalls were issued in 2017 and neither has a remedy.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer (haddad dodge ram, 3000 harris rd, bakersfield, ca 93313, (661) 527-4315) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Multiple recalls open,dealer unable to fix due to parts unavailability. Result in customers driving unsafe vehicles.
I have two recalls on this truck,17v‑562 and 17v‑821 . One dating back to september 2017 and just received 17v‑821 . Both recalls say the remedy for this condition is not currently available, and both are safety issues, fca sends out recalls and then does nothing! Are you aware of this,is there nothing you can do. This is totally unacceptable!
Tl* the contact owns a 2016 ram 2500. The contact stated that the federal safety agency campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train) exceeded a reasonable amount of time for the repair. The dealer (lithia chrysler dodge of tri-cities, 7171 w canal dr, kennewick, wa 99336) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called billy craft chrysler dodge jeep ram at (434) 845-3456 (located at 2630 lakeside dr, lynchburg, va 24501) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over five months ago. The dealer (pischke motors of west salem, 1460 wi-16, west salem, wi 54669) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train). The parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to moss brothers chrysler of riverside (8151 auto dr, riverside, ca 92504, (951) 688-6200), but the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (reno dodge ram, 700 kietzke lane, reno, nc 89502) and was notified that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over six months ago. The dealer (west hill chrysler jeep dodge, 900 w hills blvd, bremerton, wa 98312) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The VIN was invalid. The contact had not experienced a failure.
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