I had drive my 2016 ram 2500 mega cab cummins diesel 4x4 to a place on a slight decline. I placed the transmission in park (column shift) and left the truck running. I had not applied the parking brake. Within a few seconds I noticed the truck beginning to roll downhill. I looked at the gear indicator and noticed it was in park. I stepped on the brake and the truck stopped. I released the brake and it began rolling forward again. I stepped on the brake again and the truck stopped. I grabbed the gear selector and it would not move. I stepped on the brake and then moved the gear selector through reverse, neutral and drive and could feel the vehicle torque with each gear change. I placed the selector back in park and the vehicle rolled slightly and then stopped as it normally does. My vehicle was checked by an authorized dealer who said they found no problem, including the test for the brake interlock that was recalled. I am concerned that there is another problem, perhaps with the parking pawl not engaging on an intermittent basis.
2016 Ram 2500 transmission complaints
Page 3 of 3: complaints 41 to 64 of 64, newest first, as owners wrote them.
Tl* the contact owns a 2016 ram 2500. While the contact's girlfriend was driving the vehicle, the gear shift lever was placed in the reverse position, but the vehicle accelerated forward. As a result, the vehicle crashed into a mobile home and a portable shed. A police report was filed. The contact sustained injuries to the face and mid-section. The driver was transported by ambulance to the local hospital to seek medical attention. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 23,000.
Tl* the contact owns a 2016 ram 2500. After reversing into a parking space, the contact shifted the gear shifter to park, applied the emergency brake, removed the key from the ignition switch, and exited the vehicle. The contact noticed that the vehicle started to roll backwards on a flat surface. The vehicle stopped at a curb. The contact received a recall notification for the federal safety agency campaign number: 17v821000 (power train), but parts were not available to perform the recall repair. The vehicle was taken to larry h miller dodge (4220 22nd street, tucson, arizona 85711) four times for transmission failures. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 75,000.
Tl* the contact owns a 2016 ram 2500. While parked at home, the vehicle independently rolled away while engaged in park. The contact received notification of the federal safety agency campaign number: 17v821000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. C.h. Urness chrysler jeep dodge ram (505 cherry heights rd, the dalles, or 97058) was contacted and confirmed that the parts were not available for the recall remedy due to the part for the 2016 rams not being manufactured. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 30,000. Parts distribution disconnect.
Multiple recalls open,dealer unable to fix due to parts unavailability. Result in customers driving unsafe vehicles.
I have two recalls on this truck,17v‑562 and 17v‑821 . One dating back to september 2017 and just received 17v‑821 . Both recalls say the remedy for this condition is not currently available, and both are safety issues, fca sends out recalls and then does nothing! Are you aware of this,is there nothing you can do. This is totally unacceptable!
Tl* the contact owns a 2016 ram 2500. The contact stated that the federal safety agency campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train) exceeded a reasonable amount of time for the repair. The dealer (lithia chrysler dodge of tri-cities, 7171 w canal dr, kennewick, wa 99336) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called billy craft chrysler dodge jeep ram at (434) 845-3456 (located at 2630 lakeside dr, lynchburg, va 24501) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign number: 17v562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over five months ago. The dealer (pischke motors of west salem, 1460 wi-16, west salem, wi 54669) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2016 ram 2500. The contact received notification of the federal safety agency campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train). The parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to moss brothers chrysler of riverside (8151 auto dr, riverside, ca 92504, (951) 688-6200), but the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Owned this truck for less than a year bought with 6000 miles. Vehicle down shifts into a low gear while approaching a stop. This presents a safety issue on snow covered roads and everyday driving conditions. The truck has been in the dealership twice for this problem and it has not been fixed.the dealership says they fixed it? Exhaust has broken from the welds I noticed this at 20,000 miles. This has caused the exhaust system to leak underneath the cab. A strong coolant smell regularly in the front of the truck, dealership says no problems, if so why does it continue? Cracking sound in the passenger side dash also has been in the dealership and not fixed.
I was driving back home after picking up my son, driving about 40 to 45 MPH when suddenly my truck started shaking and the speed dropped rapidly got 10 MPH pushing me and my son forward aggressively... We were fortunate the traffic behind was far from us.. After pulling to the side and trying to get back to the road my truck would not accelerate more than 10 MPH. I took the truck to the dealership and after an inspection they told me the clutch went out. Considering this is a 2016 ram 2500 turbo diesel with only 24,000 miles on it with no sings of clutch going bad I think this may bee a defective part that caused this inciden...
Dead pedal, when driving I.e.: in traffic with on again off again pedal I notice a brief period of "dead pedal " where there is no response. This has occurred more than once.
Tl* the contact owns a 2016 ram 2500. While accelerating from a traffic light, the vehicle failed to increase in speed when the accelerator pedal was depressed. Also, the check engine indicator was constantly illuminated. When the failure occurred, the contact had to restart the vehicle to resume normal operation. The contact's vehicle was rear ended by another vehicle when the failure occurred. A police report was not filed and there were no injuries. The failure was persistent. The vehicle was taken to a local dealer (whites chrysler dodge jeep and ram 1325 n. Main street, urbana, oh 43078) where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and provided no assistance. The failure mileage was approximately 28,248.
Tl* the contact owns a 2016 ram 2500. While attempting to drive the vehicle, the gear shift failed to shift out of park. The contact powered off and restarted the vehicle, and was able to shift gears. The failure recurred numerous times. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 25,000.
I feel I my complain is on par with so many others with a newer ram diesel. The dead pedal. I have nearly been hit more than 5 times now on several....several occasions due to no immediate acceleration at a light crossing an intersection, or going on the highway, switching lanes and trying to accelerate again. The delay in throttle response is the worst I have ever seen in a vehicle. My wife refuse to drive my "new" truck with our kids for this reason. I had my local dealer check it out and they said its normal to have such a bad delay, even said "dodge dropped the ball on this one". I have had friends and family comment on how bad the delay/lag is! I am very disheartened by this to the point that I am now pricing out a 2017 f-350. We are purchasing a new toy hauler and in no way would I hook it to my 2016 ram diesel due to the throttle delay/lag. This is my 4th dodge truck and to switch brands has been a major issue for me. I test drove a new ford f-250 (to be fair) and a f-350 dually and the take-off was insanely different. Shame on you dodge for forcing me into this decision, but my family's safety is more important than brand loyalty. I hope this resonates with someone in a high enough position to actually do something about this, and not let me complaint just fall the wayside.
Purchased 2016 dodge ram 2500 laramie, mega cab - noticeable vibration at highway speeds between 60-80mph - at certain speeds it's constant, at other speeds it's intermittent. Notified dealership who suggested balancing tires, road forcing tires, etc before bringing it in for warranty service. Took the truck to several tire shops to have the tires balanced, road forced, changed out for different tires, etc. Nothing related to tires "fixed" the issue. Brought truck back to dealer for warranty service, they replaced two tires that were (supposedly) "bad" and returned the truck to me. Issue was not resolved. Returned the truck for warranty service and reported the issue to fiat chrysler the dealership changed out the drive shaft and returned the vehicle to me indicating that there was nothing more they could do and that any remaining vibration could not be "fixed." drove the truck home and felt the vibration. Continued driving at highway speeds increases the vibration. Only way to "eliminate" the vibration is to drive at 10 miles below or above the speed limit on the interstate (neither of which is safe, in my opinion).
Under some circumstances, like briefly letting off the accelerator and then re-applying acceleration, the vehicle does not respond to the acceleration input for 1-2 seconds. This is being described by owners in online forums as "dead pedal". The result of a lack of intended acceleration is a serious safety issue, especially when merging with traffic already at speed. This has happened to me on multiple occasions, and if a well documented and complained about issue on public forums.
A noticeable delay in throttle response is present. Some times the delay is short [ 1 second ] other times the delay is more pronounced [ 2-4 seconds ]. This can be very dangerous due to the vehicle not responding correctly. I have noticed the problem to be more prevalent when having to quickly transition from being on the throttle to off and back on quickly. A good example is merging onto the freeway where you have to quickly accelerate in stages to match the flow of traffic. Each time you lift and depress the throttle pedal there may be a delay that is not consistent and can cause an over estimate or under estimate of the of the space needed to safely and courteously merge. I feel that this a true safety concern . Would you want an unpredictable delay with the brakes or the steering? Why should the fuel pedal be any different.
Numerous times the diesel has stuttered and acted like it was going to die. This has happened several times. Was taken to sealer and was told there is nothing wrong with it. It is making weird noises while shifting and is now throwing a cel with the code p0421.
Purchased a 2016 dodge ram 2500 turbo diesel laramie, new, returned the truck due to a vibration bad enough the seats, hood, rear bed shook. It was bad enough I had to slow down to have the shaking stop. Then when on the highway the only safe driving speeds where under 62 and over 80. Anything in between caused the truck to shake. So, the truck sat in my driveway, the only time I drove the truck was when I had to and even then, I would only drive it on the back roads due to the shaking. Truck as been back 4 times for over a total of 30 days to work on truck with no solution to the problem. Shaking starts at 62 MPH and up, 72 MPH being the worse.
Today I had a close call. Cruising empty, not towing, someone pulled out right in front of me on the highway. Got on the brakes. Had a good opening in the next lane. Pushed down on the gas peddle and started shifting lanes. The truck wouldn't accelerate, not even a little. After what seemed like 2-3 seconds it started to accelerate, and by then the car behind me was getting very close to my rear bumper. I didn't push the pedal to the floor but maybe I should have. Anyway, I'm going to the dodge dealer and having a formal note put into my file about the problem. Have had the truck 2 weeks. Not happy and this could be very dangerous. I looked online and it seems this is a normal unfixed issue with these trucks, but seriously dangerous.
Dead pedal. This vehicle when starting to accelerate, releasing accelerator and then getting back immediately on the accelerator, does not respond for several seconds. This happened while pulling into an intersection and almost caused an accident. Dealer and ram says it is normal, but many owners are experiencing this issue. It has been suggested that it is an intended programming issue that was put in place to help the drivetrain and/or emissions. It is dangerous!!!!! My other 2015 ram that I traded did the same thing but I did not file a report.
2016 ram 2500 crew cab 4x4 6.4 liter v8 - my truck is 5 months old with 4,500 miles on it. I have had this problem two times so far. I would be driving and the check engine and throttle positioning sensor warning lights come on. The truck would lose acceleration and sometimes the truck would accelerate on it's own and could drive itself on the road (sometimes surging). I have had it tot the dealership two times so far. The first time they replaced the throttle. The second time they said it was a bent clip on the throttle wiring harness for the throttle. The same thing happened two other times since it was last fixed on 8/30/2016, but if you let the truck sit overnight, the next morning everything would be fine. The punch line is that I have owned the truck for 169 days (as of today) and it has been in the shop 37 of those days (so far) with serious electrical issues. The last two issues are serious enough that the truck will accelerate on its own and is unsafe to drive. I have had it towed by ram the last two times to the dealership. Outside of the fact that the truck has been in the shop for 22% of the time I have owned it, I am more concerned about the serious safety concerns these issues cause and I have lost faith that this truck can be fixed. When this problem occurs, it could easily cause and accident to include injury or death. This is a 6,500+ pound vehicle! Please look into this problem with ram.
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