I am reporting a transmission safety problem with my 2016 Ram 2500 Cummins that began shortly after FCA campaign U29 was performed. Before the recall work, the transmission and original solenoid were functioning normally. I had no transmission symptoms, warning lights, or transmission codes. The dealership performed U29 and replaced the transmission solenoid May 4-6, 2026. I picked the truck up May 6 at 149,091 miles. About 79 miles later, the check-engine light came on and transmission problems began. While driving, including on the interstate, the truck would suddenly jerk, the RPMs would rise quickly, and the truck would lose speed. On several occasions, traffic behind me had to react quickly to avoid hitting me. The dealership told me the solenoid installed during the U29 repair was defective and replaced it with another solenoid. The same problems continued. The truck later developed code P0871, became undriveable, and was towed back June 1. The original transmission ultimately failed. The dealership then installed a Mopar remanufactured transmission. I picked it up June 13. Within roughly 600 miles, it developed substantially identical symptoms and failure patterns, including P0870 and P0871, limp mode, and another major transmission failure. It was towed back June 24. The dealership later found the overdrive clutch had disintegrated and metal was present in the transmission fluid. The failed remanufactured transmission is now being handled under its Mopar warranty, and the dealership is looking to install a third transmission without identifying a clear reason for the repeated failures. I am concerned the same problem could happen again and believe the U29 repair, replacement parts, or another related transmission problem should be investigated.
2016 Ram 2500: complete transmission failure
5 of the 261 complaints about the 2016 Ram 2500 describe complete transmission failure.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 1
Complete transmission failure by model year
- 20242
- 20224
- 20211
- 20201
- 20192
- 20186
- 20174
- 20165
- 20153
- 20144
- 20131
What owners say
I have a 2016 Ram 2500 Power Wagon that i have turned into a show truck. The truck has never been off-road or in the mud, it is driven to and from the shows. Last [XXX] as i was driving to Hickory, NC for a car show on Saturday August 31st my truck instantly lost power and turned on the engine light. The transmission felt like it was stuck in second or third gear, so i pulled over and scanned the PCM to see what the DTC code and it came back as P0870. Went online to research the code and see what it had to say about it and it stated to clear the code to see if it comes back on which i didn't. The light has not returned as of yet but when the truck hits overdrive it has a high pitch squeal coming from it meaning the transmission. I brought it in to my local dealership on Wednesday September 4th to have it looked at they performed DIAG and CVI inspection to find the transmission is starting to fail internally recommend replacing the transmission. Now want me to pay out of pocket for a new transmission even though i have max care warranty on the truck when i bought it new. i don't have $6000.00 to pay for a new transmission that's on back order. If it comes down to it and i have to get my neighbor to help me get the transmission out of this truck cause I'm [XXX] then i will rebuild it my [XXX] thing myself before i pay them $6000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving my truck on the freeway pulling a loaded stock trailer. The truck suddenly down shifted into fourth gear and the engine RPM’s maxed out! I almost crashed the truck because the momentum of the trailer pushed the truck sideways on the freeway. I had to avoid traffic and get to the shoulder. Truck would not shift out of fourth gear and truck shifted into 4WD low also on its own. Had truck towed to dealers ship and was told a shift solenoid went out. Because of that they now have to change the torque converter and replace the transmission from the damaged it caused. It is unknown if it damaged any of the engine components at this time or any other parts of the drivetrain. Now I’m stuck paying for a transmission because Dodge didn’t put a safety backup into their system to prevent this in case of a failure. I see that I am not the first person it’s happened to by reading the power train comments for this year truck.
Tl* the contact owns a 2016 ram 2500. While the vehicle was stationary, the transmission failed to operate properly. Upon placing the vehicle in park, the gear shift slipped out of gear on several occasions over the past five months. On one occasion, the vehicle slipped into reverse and independently accelerated backwards rapidly. The contact stated that the vehicle was placed in park, but the gear shift indicator erroneously displayed another gear. Classic chrysler dodge jeep ram (1102 walton drive, texarkana, texas 75503, (903) 716-0600) was made aware of the failures, but could not duplicate them or locate the source. The manufacturer was not made aware of the failures. The failure mileage was approximately 30,000.
Tl* the contact owns a 2016 ram 2500. After reversing into a parking space, the contact shifted the gear shifter to park, applied the emergency brake, removed the key from the ignition switch, and exited the vehicle. The contact noticed that the vehicle started to roll backwards on a flat surface. The vehicle stopped at a curb. The contact received a recall notification for the federal safety agency campaign number: 17v821000 (power train), but parts were not available to perform the recall repair. The vehicle was taken to larry h miller dodge (4220 22nd street, tucson, arizona 85711) four times for transmission failures. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 75,000.
Service bulletins that may apply
- Seal - output shaft
- Gear - reaction sun
- Plate
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Flash: Powertrain Control Module (PCM) Updates
- Flash: Powertrain Control Module (PCM) Updates
- Flash: Powertrain Control Module (PCM) Updates
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
Related recalls
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Risk
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T79.
Recall number 17V821000 · Recall details
Questions about the 2016 Ram 2500 transmission failure
Is complete transmission failure a common problem on the 2016 Ram 2500?
5 of 261 owner complaints about the 2016 Ram 2500 (2%) mention complete transmission failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2016 Ram 2500?
There is 1 recall and 46 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Ram 2500
ABS 20Check engine light 14Adaptive cruise 11Stalling 8Loss of power 6Won't shift 6
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