The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and the traction control warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the dealer was made aware of the failure, however the contact was informed that the parts were not available. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
2018 Ram 2500 brakes complaints
Page 19 of 79: complaints 521 to 550 of 2,349, newest first, as owners wrote them.
The contact owns a 2018 Ram 2500.The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that on several occasions while driving at various speeds, the messages "Service Electronic Braking System” and “ABS" were displayed. The traction control and ABS warning lights were illuminated. Additionally, the contact stated that when the brake pedal was depressed on several occasions, the pedal remained on the floorboard. The vehicle was taken to a dealer DTC: C0020-01; was retrieved and the vehicle was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced and the brake lines bled. The vehicle was repaired but the failure reoccurred two years later. The vehicle was taken to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 19,445. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Vehicle is subject to safety recall for malfunctioning HCU. Frequent illumination of Anti-Lock Break and Traction Control Warning Lights with accompanying Chime and loss of Cruise Control function. When illuminated, vehicle rear wheels will slip and braking is degraded. Illumination of Warning Lights and chime very distracting. FCA initially estimated repair parts available first quarter of 2025. This has passed and no updates are available from manufacturer. This is an unsafe condition.and I request the federal safety agency intercede on behalf of the 300,000+ owners affected and seek clarification from manufacturer on when they plan on honoring this recall.
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated, with the messages "Service ABS" and "Service Electronic Braking System" displayed intermittently, causing the Cruise Control Mode to become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the HCU needed to be replaced; however, the part was not available. The vehicle was not repaired. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,500. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that recently, the ABS, Traction Control, and Tire Sensor warning lights became illuminated. The contact stated that upon checking the tire pressure through the onboard computer, the feature was disabled. In addition, the contact stated that the cruise control was also disabled and the "Park Sensor Disabled" and "Service Electronic Braking System" messages were displayed on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 89,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that a repair related to the recall was previously performed on the vehicle; however, the failure persisted. The contact stated that the ABS warning light and the traction control warning light were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS warning light and traction control warning light were illuminated. The message "Service ABS" was displayed. The contact stated that the failure caused the cruise control mode and the ABS system to become inoperable. The vehicle was taken to the dealer, where the ABS module and the HCU were replaced; however, the failure persisted. The contact stated that the vehicle decelerated upon depressing the brake pedal. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
ABS HCU recall.
Logging a second complaint for the brake hydraulic control unit that is already recognized by FCA as a defect that needs to be replaced. I am two years into this failed unit and continue to be told by the dealer and manufacturer's customer service that the replacement part is not available and they do not have a delivery date for this part. In the last two years I have had (4) near collisions as a result of no anti-lock brakes and no traction control. Additionally the cruise control is not active when this part fails and as a long-distance driver this is fatiguing. The contant dinging of the warning light and bell is extremely irritating. The reference number for FCA's recall is C4B/the federal safety agency 24V‑896.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal dinging sound coming from the ABS and ESC systems. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 121,000. VIN tool confirms parts not available.
The manufacturer has not designed the replacement parts in a timely manner. 7 months since initial recall and still no parts available.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the brake pedal was depressed, the vehicle hesitated before coming to a stop. Additionally, the vehicle became difficult to steer. The contact stated that the braking distance became extended. The contact had to apply excessive pressure on the brake pedal to stop the vehicle. The failure was intermittent. The ABS and traction control warning lights were illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 250,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500 The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control systems all failed to operate as needed. In addition, the contact stated that the warning lights and chimes associated with the failures constantly alerted him while driving. The contact then received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the brakes were making abnormal clunking sounds. The contact stated that the traction control, 4WD, and cruise control were inoperable. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage 125,000. VIN tool confirms parts not available.
Towing my camper with my family in the mountains during Memorial Day weekend. It was rainy. My brakes failed me SEVERAL times as well as my traction control. To say it was scary is an understatement. I don’t even want to use the truck anymore. I have had several chats with ramcare as well as a call to my dealership with zero resolutions. Someone is going to get hurt or worse. The HCU no longer works.
The warning lights that I have a braking system malfunction continuously "bing" and display on the drivers console. This has been going on for approximately 1 year and Fiat Chrysler of America does not have a solution to this date. Here is the recall information: - Manufacturer Recall NumberC4B -the federal safety agency Recall Number24V-896 -Recall StatusRecall Incomplete, remedy not yet available I reported this to the dealer approximately a year ago and have since taken to the dealer for service where they told me once again there is no fix for this problem. I have called FCA as well but they are unable to provide any additional information.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and hauling a trailer, the ABS warning light illuminated, followed by the sound of an alarm. The contact stated that the alarms sounded 27 times within 3 miles. The contact stated that the failure disabled the cruise control mode. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of failure and informed the contact that there was no anticipated date for parts availability. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control system failed to operate as needed. In addition, the warning lights associated with the systems failures were constantly flashing on the instrument panel while driving. The contact then received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ABS keeps going off. Ram setup to appointments to fix issue but after going to dealership and sitting for two hours they say they don’t have parts to fix
Recalled for HCU 11/2024. Still no remedy/fix available.
Leaking brake fluid, brakes grabbing and brake paddle is soft( no pressure).
Manufacturer has failed to remedy ABS HCU recall for over 6 months. Vehicle is beginning to exhibit ABS warnings. This wait for parts is unacceptable, especially for a braking system recall. Please get the manufacturer to deal with this issue in a timely manner.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated, and the message to "Inspect the Braking System" was displayed. The contact stated that upon scanning the vehicle with a vehicle scanner, the contact retrieved diagnostic trouble codes for an ABS system failure. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
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