Approximately January 2022, several warning lights illuminated on my dash in conjuction with a warning chime. The warning lights and chime occurred intermittently. My truck was taken to the dealership with only 9710 miles on the odometer. A scan showed a code of C0020-01 ABS pump motor control general electrical failure. Approximately 5 months later a new part arrived and was installed on the truck. There were no issues until February 2025 when the dash warning lights and chime reappeard similar to the first occurrence. The odometer reading now at 16.5K. I have contacted the dealership that performed the original work and they informed me that there is currently no repair for this issue. Having no ABS braking system is a major safety issue, especially when pulling a large travel trailer.
2018 Ram 2500 brakes complaints
Page 22 of 79: complaints 611 to 640 of 2,349, newest first, as owners wrote them.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.
Electrical brake failure warning
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed, and the pedal fluttered, and the vehicle failed to stop as intended. The vehicle was parked at the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
I have received an "Important Safety Recall" issued for my vehicle. In the notice, it states that "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." I have contacted the dealership as well as RAM offices with no answer other than that the part is not available. As a safety issue, this is unacceptable. Please know that legal representation will be sought out.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The ABS brake warning lights are on all the time. I have no cruise control. There are times when I can't even shift my vehicle into gear. I will be checking to see if I even have 4wd with this light on. But, haven't tried it since the lights have been on.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS became inoperable, with the ABS and the traction control warning lights illuminated. The contact stated that the vehicle became difficult to control. The vehicle was able to restart. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 96,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 38,000.
The contact owns a 2018 Ram 2500. The contact stated that while her husband was driving at an undisclosed speed, the “Service Electronic Braking System” message was illuminated. The contact stated that her husband was informed by the dealer that the ABS and traction control were inoperable. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when the part would be available. The failure mileage was unknown. VIN tool confirms parts not available.
August of 2023 I had my service electronic braking system, abs, and traction control light come on. Dealer diagnosed as bad hcu. As of today 2-4-25 I am still waiting on parts with no answer as to when parts will be available for the repair.
The contact owns a 2018 Ram 2500. The contact stated that the ABS hydraulic warning light was illuminated, and an alarm had sounded. The contact looked online and found the Mopar website and found that the VIN was included in the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic) and the vehicle was repaired. The contact called Mopar to inquire about the remedy being completed and the failure that was experienced. The contact stated that Mopar confirmed that the recall repair had been completed; however, the date listed was before the recall had been issued. Mopar was unable to produce the paperwork to prove completion and refused to repair the vehicle. The vehicle was taken to the dealer who diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle had not been repaired due to a shortage of parts availability. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 30,000.
The contact owned a 2018 RAM 2500. The contact stated that while driving at an undisclosed speed and attempting to slow while turning a corner the vehicle experienced reduced braking performance, after which the brakes seized causing the vehicle to skid. As a result, the contact lost control of the vehicle and left the roadway coming to a complete stop after colliding with a tree. The ABS warning light was illuminated. The air bags did deploy. A police report was not filed and no injuries were reported. The vehicle was towed to a towed yard and deemed a total loss by the contacts insurance provider. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 63,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact stated that upon parking the vehicle, the ABS message was displayed on the instrument panel. The following day, the contact attempted to start the vehicle; however, the vehicle failed to start. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure mileage was 67,243. VIN tool confirms parts not available.
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?
This in regards to existing recall C4B or 24V‑896. Recal has been active since November, but parts are still not available to fix this problem. FCA is not taking this safety risk seriously.
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the ABS and traction control became inoperable. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called the local dealer and was informed about diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH in a parking lot, the brake pedal was depressed; however, there was an abnormal metal-on-metal grinding sound coming from the front brakes. The contact stated that brake failures had occurred at other speeds with the check engine warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure mileage was approximately 120,000. VIN tool confirms parts not available.
I've been operating my truck several times now where the cruise control has went off or disengaged while driving, causing a slight panic from not knowing what was going on in that moment. This has also happened while towing, which made things even worse. My cruise control is no longer working and now I am dealing with the recall where there is a "remedy not yet available". This would be recall manufacturer number c4b and the federal safety agency recall number 24v‑896. I believe this recall to be tied in with my cruise control issue. Now I have a truck that I have no other option than to operate as my daily driver; with no cruise control, ABS/ecs/traction conrtol. I've contacted several dealers to see if they had any insight and I have been given the same answer about there not being a 'remedy'. I want it to be known for legal purposes that I do not feel safe operating my truck at this time but again I have no other vehicle at this time to operate. I have again requested assistance from several dealers who hav been unable to help me with the recall listed above.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact used the parking brake to assist in slowing the vehicle before pulling over to the side of the road. The contact stated that the ABS warning light was illuminated. The local dealer was not contacted. The contact stated that the vehicle was diagnosed with brake failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000.
The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.
While operating vehicle the ABS and traction control lights would flash on and off and message service anti lock brake system. Then service electric brake system would flash and beep in message center. After flashing on and off multiple times the messages self cleared and lights went out. During this it is hard to control the truck. Cruise control not workiing either.
Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.
Hello, I hope I not wasting your time, Well, no accident has occurred, because the vehicle is not driven much, because The manual says not to drive it like that, and does not even have 6,000 miles, the year is 2018, the problem is the (abs) anti-lock brake system, the vehicle was checked by the dealer on 12/06/2022, and there is still no answer,
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the ABS warning light illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 2500. The contact stated while driving 30-70 MPH from Annapolis to Pennsylvania, the electronic stability control (ESC) warning light started to flash on and off. While driving over a bump in the roadway and while making a turn, the warning light activated persistently. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
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