Faulty HCU/ABS Pump & Module. Known problem at Ram and there is a class action lawsuit in California regarding this problem. [XXX] v FCA USA LLC and STELLANTIS NV Intermittent service warning light regarding issue comes on sporadically with no prior warning nor damage to vehicle. Problem started a couple of weeks ago. Has the potential for injury to myself, other drivers and/or personal property due to failure of breaking system INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 Ram 2500 brakes complaints
Page 35 of 79: complaints 1,001 to 1,030 of 2,349, newest first, as owners wrote them.
The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS and Traction Control warning lights and the “Service ABS Control Braking System” message flashed on the instrument panel. The contact stated that simultaneously an audible chime was heard. Additionally, while driving at various speeds with the cruise control activated, the cruise control feature deactivated inadvertently and failed to re-activate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 31,850.
The ABS module and HCU have failed for the second time. The first time they were replaced under warranty but now the truck is just outside of warranty and not covered and this is a 1600 dollar repair on a truck with 60k miles. The first time was approximately 30k miles. My safety is at risk when brake parts are malfunctioning and the problem has been confirmed by the dealership, and it's a very common issue without recall. Constant dinging happens while driving from alarms on the display stating to service abs and esc systems.
We have been waiting on an improved HCU for the ABS system for approximately 18 months now to no avail. The ABS system is constantly failing and throwing codes related to the HCU and ABS module which shuts down the ABS system as well as cruise control and the dash lights up like a Christmas tree more times than I can count. My local dealership has no information on when parts will be available to fix this issue. The HCU has already been replaced once with the old stock unit and it has failed. This is unacceptable and a major safety concern since we are frequently hauling horses. Any information related to a fix would be greatly appreciated since RAM doesn’t seem to care at all.
ABS light keeps going on and off. Had it repaired/replaced once under warranty, no longer under warranty. Nearly skid off the road on a rainy day when someone braked hard in front of me. This ABS issue is very dangerous. In my opinion, I shouldn't have to keep paying to repair this since it constantly fails.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the electronic service system warning light illuminated, and the ABS, and traction control warning lights also illuminated, causing the traction and cruise control to fail. The vehicle was taken to an independent mechanic, where it was diagnosed with electronic braking module failure. The vehicle was repaired. The contact stated that after the repair the failure reoccurred. The dealer was made aware of the failure and confirmed that it was a known issue; however, no assistance was provided. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
In March I started experiencing an intermittent ABS warning light. When this light is active the truck is without anti-lock braking and traction control (as well as cruise control), which are critical safety features. This is the second time that I have had this problem on this truck with the same module. In both cases I had the dealership make the needed repairs. The first instance was repaired under warranty on 11/06/2020 at 24,433 miles. The most recent instance was repaired on 3/27/2024 at 44,181 miles and at a cost of $798.15. These two failures indicate a service life of less than 25,000 miles for a critical piece of safety equipment. The attached dealership repair invoices show that it was the exact same part that was replaced. At the time of the most recent issue, I contacted Ram Customer Care by phone and after several calls back and forth they declined to provide warranty cost assistance. However, they indicated that they had contacted the dealership, but incorrectly reported back to me the cause of the fault. I pointed out that they were making a determination on apparently incorrect information. When they declined the second time I requested that they put that in an email, which is attached. Given that there has already been a recall on later model years for this exact problem, and that there appears to be a substantial number of similar claims from 2017-2018 model years owners, I would like to add my experience (and expense) to whatever other complaints that you have received and encourage a recall for this issue on these model year Rams in order to save lives that could result from a system failure during a critical incident.
2018 RAM 2500 Laramie Longhorn Megacab. In November of 2023 the Service ABS dash light and constant dinging bell started going off. I use my truck to transport cattle and heavy equipment. I noticed I had NO ABS breaking and it was NOT safe to drive and tow. I took my truck to my mechanic - after analysis on his computer I was told the ABS Module and the HCU both were bad and needed replacement. My mechanic attempted to order parts and was told that there the HCU was available but the ABS was backordered with NO KNOWN AVAILABLITY DATE. I contacted three dealers .... told the same thing ... also was told to drive the truck and tow ...very unsafe!!!! RECALL!!!!!
ABS and traction lights have started staying on and when on the cruise system does not work
ABS KEEPS GOING OFF started at 50 thousand miles it says its the abs module .
The truck has 57,000 miles,just started getting intermittent ABS, and Traction Control lights coming on and the dinger goes off when the lights come on. Thanks
My 2018 Ram 2500 threw and ABS warning lamp and code C0020-01, which was confirmed by Key Chrysler Dodge Jeep Ram of Rochester, NH on [XXX]. I lost brake performance on my drivers side. Upon removing the brakes on the passenger side I discovered the pads had disintegrated, while the drivers side pads showed considerably less wear. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Abs light keeps intermittent and loss of traction control! Hcu or Abs module is the problem for the intermittent cycle on the dash! Seen other people having similar problems with that particular year 2017-2018 rams 2500-3500 models.
Intermittent ABS and Traction control warning lights. Had repair shop look at it and they recommend replacing ABS and HCM modules. Truck is a 2018 Ram 2500 with only 40 000 miles and is no longer under warranty. I can't afford to replace part please help.
ABS system malfunctioning.
ABS light and chime is intermittently coming on and off. while the light is on the cruise control does not work. Every time the light comes on the chime sounds. the system light will go on and off sometimes at an extremely annoying rate.
Abs light comes on all the time and cruise control goes out and go 50 miles and the abs and brake service lights comes on 67 times
Abs and traction control have intermittent failure resulting in instability and collision.
The ABS system in my truck has failed 2 times in the past 2 years. The ABS module failed at 36,000 miles was replaced in fall 2021 with a "updated" AB part number. Less than 2 years later in the fall of 2023 the ABS failed again at 60,000 miles. At this time I was told that the replacement parts were not available until march 2024. Parts availability has been pushed back and I have no idea when they will become available. I am left with a vehicle that has no function ABS system, stability control or cruise control.
service ABS system/Service electronic brake system alert keeps coming on and off. This is a known problem with 2018 HD ram 2500. Dodge refuses to issue a recall for this, and parts are not available from the manufacturer to fix it. Doesn't matter what speed you are going, how bumpy the road is.
Currently are having to replace the ABS component, AGAIN. Already replaced it once. First time was about 2.5 years ago. I have a receipt, but unable to download at this time. Truck was dropped off yesterday at mechanic shop for same issue. (05-14-24)
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS warning light was illuminated, and the cruise control, traction control, and 4-WD were disabled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
ABS control module and HCU is out, diagnosed from my mechanic, causing intermittent loss of my ABS, traction control, and cruise control. From what I understand Dodge is aware of the issue but has not issued a recall as of now. The truck has now been involved a reared collision on February 13th caused in part by the lack of the ABS working
The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, an alarm sounded, and the ABS and traction control warning lights illuminated. The contact stated that the failure had been recurring while driving, causing the ABS and the cruise control features to become inoperable. The contact stated while driving and slamming on the brakes on several occasions to come to a complete stop, the ABS was inoperable, causing the tires to lock and the vehicle to slide. The contact who is an independent mechanic, diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. An unknown dealer was contacted for parts several times and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Abs light. Electronic brake failure light
For the second time since the vehicle's purchase in 2019, the Antilock Braking System is flashing an intermittent error stating that the Antilock Braking System needs to be serviced. When the system flashes the error, the antilock brakes, cruise control, and stability control become disabled. The error sometimes will clear itself, and then immediately return a minute or two later. Three years ago I had this same issue repaired once before under the vehicle warranty. At that time, I was told the Hydraulic Control Unit for the ABS system had failed. Now, without warning or reason the system is failing once again and RAM refuses to replace this defective part. Through an online investigation, I have discovered that thousands of Ram owners are experiencing the same defective part and circumstances. Without proper functioning brakes, antilocking brakes and stability control, the vehicle cannot be driven without great risk to the vehicle's operator and occupants, and additionally other motorists.
The service abs and service electrical brake system flashes on and off, dings. Occurs at all speeds, in town driving seems to make it ding worse on and off on and off Some days it doesn’t hardly do it, some days it is non stop. This prohibits the use of cruise control also, with a faulty braking alert the cruise aUto disengages From looking at dodge forums this is a very common issue in 2018 2500 ram trucks. A friend of mine who has the same truck is currently also having the same issue. No one but dodge can read the code or make a repair or even get the parts. They are covering up the issue I believe. You can find tons of people complaining of this issue and dodge needs to issues a recall. [XXX] [XXX] 2018 Ram 2500 [XXX] 2018 Ram 2500 Both having same issue conway ar I’ve talked to a local shop and they said they have seen several with it but their scan tool won’t tell them anything the software is blocked by ram. I have found enough info to know what parts are required to repair it but you can’t get the mopar parts anywhere but dealer. On average this is costing people 1600-2000 for the repair of the abs module [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Re track # 11446070. Had dealer repair at cost of over $1600. ABS pump and hydraulic control unit failure. Why no recall for this known safety problem?
The first time this happen was 7/21/2021 at 10761 miles it was the ABS hydraulic control unit/pump motor this was fixed and was under warranty. Now it has happened again had scanner check to tell me what was wrong 5/10/2024 it showed ABS hydraulic control unit/pump motor has failed once again at less than 3yrs. with milage 25027 and out of warranty. This is a big safety issue that needs to be recalled if this is going to be an ongoing thing. You cannot get it to stop like it is suppose to I almost wrecked it the first time and i`m starting to get scared of it all warning lamps and messages came up. this time it first appeared 5/1/2024. It has been confirmed by dealer 5/10/2024. This is an expensive fix and if this is be an ongoing thing then it should be Recalled before somebody gets hurt or killed, I cannot imagine going down a highway at 70 mph and it locks up. Please help with this issue
ads and traction control light comes on and off driving down road but no faults show up
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