The Ram ABS Brake recall is over 2 years old. My dash abs lights and alarm continually are alarming. When they alarm the cruise control quits working too. The manufacturer cannot tell me when the parts will be available. They say it is safe to drive but the recall says accidents could occur. I cannot get rid of this unsafe truck because the resale value stinks due to the recall. What do 317,000 owners do?
2018 Ram 2500 brakes complaints
Page 5 of 79: complaints 101 to 130 of 2,349, newest first, as owners wrote them.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that occasionally while her husband was driving at various speeds, the ABS warning light illuminated, and an alarm sounded. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
I received this safety recall in late 2024 (it is currently July 2026). I have made numerous calls to local dealerships and have called the manufacturer's customer service line. I have been told during these calls that parts are not available to repair my vehicle. Considering the safety recall notices I received in the mail states in bolded text that "the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning", the time this has been left unrepaired seems unreasonable. I am appealing to the federal safety agency to take action to advocate for highway safety by requiring the parts necessary for satisfaction of this recall be made available in a reasonable timeframe. Thank you.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and traction control warning lights were illuminated. While driving at various speeds, the brake pedal vibrated, and the vehicle decelerated without the brake pedal being depressed. The vehicle was taken back to the private dealer where the vehicle was purchased and was diagnosed and determined that the hydraulic control unit needed to be replaced. The mechanic informed the contact that there was an updated HCU and referred the contact to the dealer for assistance. The dealer was not contacted. The manufacturer was made aware of the issue, and it was confirmed that the part was not yet available. The failure mileage was approximately 126,800.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and several other unknown warning lights illuminated. The ABS was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control became inoperable. The vehicle was taken to an independent mechanic to be diagnosed; however, the independent mechanic checked the wiring but was unable to repair the vehicle. The vehicle was not repaired. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 12,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to immediately stop. The contact maintained a safe distance from other vehicles to avoid a crash while driving. The vehicle was taken to the dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
The brake hydraulic control unit (HCU) has malfunctioned as described in recall campaign 24V‑896/C4B, resulting in the ABS and Traction Control warning lights remaining illuminated on the dashboard for an extended period. This indicates an ongoing loss of ABS/Traction Control system function, which increases the risk of a crash during hard braking or slippery conditions, per the manufacturer's own description of this defect. I have not taken it to a dealer for a repair attempt because the manufacturer's own service bulletin confirms no remedy/parts are currently available for this vehicle's configuration. No crash has occurred to date, but the vehicle is being driven with a known, unaddressed active safety defect with no manufacturer timeline for correction.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light illuminated, causing the cruise control to disengage. Additionally, the contact stated that the ABS was inoperable while driving. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the HCU needed to be replaced; however, the part was not yet available. The manufacturer was contacted and confirmed that the part was not yet available. The vehicle was not repaired. The failure mileage was approximately 80,000.
The contact owns a 2018 Ram 2500. The contact received notification for the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.Â
Vehicle has not has cruise control, abs, traction/stability control for over 2 years. No traction control or stability in the winter is horrible. Not being able to control speed when traveling is inconvenient. The warning lamps illuminated and went away for weeks. Then randomly just stayed illuminated. Abs hydraulic pump has failed. The recall has been open for over a year and a half and no parts or remedy to fix it.
The contact owns a 2018 Ram 2500. The contact received notification for the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The contact stated that while driving and applying the brakes, the brakes would stutter before coming to a complete stop. No warning lights illuminated. The local dealer was contacted and confirmed that the remedy was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, informed the contact that the federal safety agency was responsible for the unavailability of the remedy, and referred the contact to the federal safety agency Hotline to file a safety complaint. The failure mileage was approximately 61,700.
The contact owns a 2018 Ram 2500. The contact received notification for the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to complete the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, the vehicle nearly became uncontrollable and veered off the side of the road. The traction control and ABS warning lights illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure. The failure mileage was 31,500.
After driving my vehicle it begins to hold pressure on the brakes causing it to come to a stop leaving the vehicle inoperable. This issue has been ongoing for nearly 2 years.
My 2018 Ram 2500 has been experiencing a message about servicing the electronic braking system and it is causing issues with my entire truck. When the issue arises, my automatic running boards will constantly work up and down without the truck even being on, I am having a constant message popping up on my infotainment system with a constant dinging, causing my traction control light to be illuminated on my dash. My Ram app showed me that I have 4 services required on 7/5/2026 which include, Safety Recall C4B, Antilock Brake System, Brake Warning Light and airbags. This causes concern for not only my safety but my families safety as multiple people operate my vehicle along with my child. The last thing anyone wants is for someone to get hurt especially when it could be avoided however I feel that the incident is being avoided since it has taken over almost two (2) years since this recall was issued and nothing has been done to repair said recall. I am a Law Enforcement Officer in WV along with a Volunteer Firefighter. I see the outcomes of issues with negligence of persons driving vehicles and rarely do I see anything where it is not the driver's fault. I would not wish to have to investigate into the cause of a crash that took someone's life where a known issue was able to cause the accident and no sort of remedy has been found for almost two years after being known.
The contact owns a 2018 Ram 2500. The contact received a recall notification for the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available.The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with the unrepaired recall, but the parts were unavailable. Additionally, the contact stated that the ABS module had previously been replaced under warranty in 2021, but the failure reoccurred. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 31,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact received notification for the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the remedy part was unavailable, preventing the local dealer from completing the repair. The contact stated that the manufacturer had exceeded a reasonable amount of timefor the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was 31,846.
Vehicle is unsafe to drive due to the loss of ABS and traction control. The constant dinging of the warning is very distracting. Stellantis, Ram Trucks, and local dealers do not seem to care that this has been an ongoing issue for over a year and still do not have any parts for the recall.
Abs and traction light come on and off causing the ding on the dash to happen more than a seatbelt warning. Loss of traction control in rain. Loss of abs while towing. Its a safety concern while driving and an annoyance. How is there no fix yet after over 2 years.
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, there was a bell-sounding alert coming from the vehicle and several unknown warning lights illuminated. The messages Traction Control, ESC, and Cruise Control Offline were displayed. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part to repair the vehicle was on back order. The dealer informed the contact if the vehicle was repaired out of pocket, there might be a possible reimbursement. The manufacturer was not notified of the issue. The failure mileage was approximately 59,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated with an audible alarm. The failure mileage was 30,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS failure alarm sounded, and the warning light was illuminated. The dealer was contacted and confirmed that the part was not yet available. The dealer informed the contact that there were several other owners awaiting the recall repair. The manufacturer was contacted; however, the hold time of 3-4 hours to speak with a representative was extremely long. The failure mileage was 72,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS failure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the part to repair the vehicle was unavailable. The contact was advised to repair the vehicle out of pocket and later submit a reimbursement request. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was approximately 50,589.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal dinging sound coming from the vehicle. Additionally, while the cruise control was activated, the cruise control feature intermittently became inoperable. The ABS warning light and another unknown warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.
ABS Recall since November 2024. the federal safety agency has done nothing! Ram needs to establish a Repurchase/Replacement program now!
The ABS/HCU module failed. There is recall but no fix. There are no aftermarket parts available. This has been 2 years . I cannot use 4 wheel drive or cruise control. I cannot trade the truck in. Help I am stuck with no recourse. This is a safety Issue!
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard before the vehicle came to a complete stop. The approximate failure mileage was 45,850.
Ram (Stellantis) has had a antilock brake recall going for more than 2 years. No parts are available. The recall documentation on this website says that braking could fail causing an accident. My truck is included in the recall. The dealer and Ram say it is ok to drive. The dashboard board lights are constantly going off. What do I do? I need the truck to pull heavy loads. Is it safe? When will parts be available? After almost 3 years, they could redesigned the whole truck.
I purchased this vehicle a month and a half ago from Max Motors in Belton Missouri. I was not aware of the recall until I signed the paperwork. At the time the ABS system for open recall C4B. This issue has not been remedied for almost 3 years due to “part shortage”. My ABS system has not completely stopped working. My vehicle is no longer safe to drive.
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