My vehicle has been displaying symptoms associated with this recall for the past 4,500 miles, (miles currently 98,000) and the condition continues to worsen, including abnormal feedback through the brake pedal. Along with the antilock brakes and traction control functions not working the front and rear park sensors as well as the cruise control do not work while these conditions exist. I have contacted multiple dealerships as well as the (FCA US LLC) a subsidiary of Stellantis N.V. seeking assistance, yet every response has been the same: there is no remedy and no parts available. This has escalated beyond an inconvenience and has become a serious and ongoing safety concern for both myself and my family. It is unacceptable that a federally recognized safety recall of this magnitude has remained unresolved for such an extended period without an available repair solution. As the situation currently stands, I no longer feel safe operating this vehicle. Furthermore, I do not believe it is reasonable or responsible to expect owners to sell or trade vehicles burdened with an unresolved safety defect of this nature.
2018 Ram 2500 brakes complaints
Page 7 of 79: complaints 161 to 190 of 2,349, newest first, as owners wrote them.
ABS lights and warnings on dash No trailer control No speedometer due to abs controller
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon start of the engine, the ABS, electronic stability control (ESC), 4WD, traction control, and cruise control functions were all unavailable. The contact also stated that speedometer and gas mileage have also failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was then given a diagnostic fee and an estimate for a temporary part to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
There is an open safety recall for the replacement of the HCU for my model year truck. I have been in direct contact with a few different dealerships near me to try to get this part replaced since it disables ABS on my truck and I am told they do not have parts for this recall. I received the recall November of 2024. It has now been 18+ months waiting to get the truck repaired. At this point it is not acceptable.
The contact owns a 2018 RAM 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at undisclosed speeds, the ABS warning light illuminated, with an audible alert. The message “ABS Unavailable” was displayed. The vehicle was taken to a dealer, where it was diagnosed and determined that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 40,000.
24V‑896 Recall open since November 2024. No known resolution. How is this considered a reasonable amount of time? The truck chimes the entire time I drive it and it is a safety issue because it spins tires and has no abs or traction control.
The manufacturer STILL to this date does not have the parts to repair the recall C4B. What recourse do I have?
Safety recall was issued on November 2024. As of May15, 2026, there is no fix or parts available. Having a vehicle disabled for an unresolved safety recall for this amount of time is unacceptable.
There has been an open recall on my vehicle for over 2 YEARS ! even the recall states "...may cause a vehicle crash without prior warning." This has negatively affected and is a safety issue which involves: 1) Electronic Stability Control - turns off and on - doesn't work 2) Cruise control - cannot use, turns off on on on it's own 3) Steering - affects the steering wheel when turning the wheel, the wheel vibrates and wobbles 4) Traction control - turns off and on 5) Anti lock braking - turns off on on It is my only vehicle which FCA/Ram knows is unsafe to drive but I must drive to work etc. I cannot resell or trade this vehicle in because of the enormous loss in value since it is not repaired by FCA or who ever owns Dodge Ram at this time. I have on multiple occasions contacted FCA/ Chrysler/ and the dealership about the issue, opened numerous cases about the unresolved issues and attempted to get a status with no remedy or timeline provided by the manufacturer. If my family is in the vehicle and we crash... who can I sue? Chrysler? the dealership? or the NHSTA for allowing an open SAFETY recall to continue for over 2 YEARS!!
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Abs hcu unit bad
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon start of the engine, the ABS, electronic stability control (ESC), 4WD, traction control, and cruise control functions were all unavailable. The contact also stated that speedometer and gas mileage have also failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was then given a diagnostic fee and an estimate for a temporary part to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
I traded my 2001 F250 for this yard art with intentions pf pulling our fifth wheel all over the country. It has sat un-usable for two years. I would happily pay for the parts if they were available. They are not at least that is what the dealer keeps telling me. Milton Ruben in Augusta. The recall is about two years old now and nothing is happening. I can't sell it, I can't trade it,, This is complete BS. And as I understand, there are around 36,000 affected by this??? You can't drive it because of the constant chiming and no cruise control on trips,,
I called FCA for recall information on May 6, 2026 - the federal safety agency Recall Number24V-896. FCA advised the part is not available yet. I checked [XXX] for a HCU/ABS part and it is available for purchase and explained to FCA it is available. Then FCA says you can go ahead and replace it and file for reimbursement with no timeline for reimbursement. Local RAM service deparment said not parts available. I then talked to same local RAM dealer parts department and they told me part is available. Why is the federal safety agency allowing for RAM/FCA misinformation. Please address this safety hazrd with the braking system. I have been waiting for three years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The hydraulic brake control unit has been setting off warnings and noises constantly for several months. The recall came out in November, 2024 and Ram still has absolutely no answers for when or how to repair. How is it allowed for them to issue a recall that states my trucks brakes could fail at any time and not have a repair for it in over 18 months. I was recently in a minor car accident on 4/10/26 where I was standing on the brakes and there was a considerable lag in brake response. I have made several calls to Ram where they tell me I just have to wait until the new part is made. I cannot sell the truck with a massive safety recall and lights on all over the dash and the constant warning dinging. I cannot just not drive the truck because it is my only mode of transportation.
Warning message on the dash. ABS and Traction lights illuminated. This is a DOT registered work truck which is out of service with no remedy available.
I am reporting a serious safety issue involving my 2018 Ram 2500 equipped with a Cummins 6.7 diesel engine. The vehicle is experiencing dangerous and intermittent brake failure. Symptoms include: * Brake pedal dropping to the floor during sudden braking * Temporary improvement when pumping the brakes * Vehicle pulling to one side under braking This condition creates a high risk of collision and makes the vehicle unsafe to operate. I have confirmed with the dealership that this issue is associated with an active safety recall involving the Hydraulic Control Unit (HCU). However, I have been informed that there is currently no available remedy and no timeline for repair. As a result: * The vehicle is unsafe and effectively unusable * I am without safe transportation * The manufacturer has not provided a solution I am requesting that the federal safety agency review this situation, as it appears vehicles with this recall are remaining on the road without a fix for a critical safety system. Given the nature of brake system failure, I believe this issue presents a serious risk to public safety and warrants immediate attention.
The contact's parents own a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that each time the vehicle was started, the ABS warning light illuminated with an audible chime continuously sounding until the vehicle was turned off. The vehicle was taken to a dealer on three occasions but was not diagnosed; however, the contact was provided information about the recall, and informed that parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the message "Service Brake Soon" was briefly displayed while driving the vehicle. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was a frequent audible warning related to the ABS and ESC. Additionally, the cruise control and temperature control systems were not functioning properly. The approximate failure mileage was 65,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the traction control and ABS deactivated, and the cruise control deactivated. There was an audible chime before the system independently reset. The failure was intermittent. The dealer was contacted. The dealer informed the contact that the parts were available for the 3500 model vehicles, not for the 2500 model vehicles. The manufacturer was made aware of the issue. The manufacturer stated that reimbursement might be possible for repairing the vehicle; however, it was still unable to provide a time when parts would be available. The failure mileage was approximately 68,000.
ABS lights coming off and on, cruise control shuts off when ABS lights come on. No ABS braking when light comes on.
The contact owns a 2018 RAM 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at undisclosed speeds, the ABS warning light illuminated, with an audible alert. The message “ABS Unavailable” was displayed. The vehicle was taken to a dealer, where it was diagnosed and determined that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 40,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where the contact was informed that parts were unavailable. The contact was fearful of driving the vehicle due to the unrepaired recall. The manufacturer was contacted. The contact had not experienced a failure.
My 2018 Ram 2500 was involved in a collision with another vehicle. The vehicle in front of me had to slam on their brakes for an object in the roadway. When I slammed on my brakes, the ABS and Traction Control lights lit up on the dash, my tires locked up, and I skid approx 100' and rear ended the vehicle in front of me. There was no shoulder to pull off to and oncoming vehicles in the other lane. There was no way out of the collision. If the ABS system had worked properly, my vehicle and the vehicle in front if me would not have collided. The faulty component is the Hydraulic Power Unit for the Antilock Braking System. The last time I brought the truck in for service at Southland Dodge in Houma, LA, USA, they offered to fix the recall. I gladly accepted. When I picked the vehicle up the system was still malfunctioning.
For almost two years the ABS has been intermittently non functioning. Verified by an independent then David Taylor Dodge in Belleville Illinois in February 2025. There is apparently still no fix for it. This is unacceptable especially considering that it is a heavy duty diesel truck purchased solely for pulling very heavy trailers. Not being able to safely stop is dangerous and dealer says there is nothing they can do.
*CRITICAL FAILURE: The Hydraulic Control Unit (HCU) within the ABS has suffered a total malfunction. Due to the immediate risk of brake system failure and loss of operator control, the vehicle is grounded and remains available for technical inspection. *OPERATIONAL IMPACT-The compromised ABS Hydraulic Control Unit (HCU) significantly degrades the vehicle's emergency braking capabilities. Under rapid-deceleration requirements, the system's failure to prevent wheel lock-up poses a direct risk of catastrophic loss of vehicle control and potential personnel injury. SAFETY IMPACT - This malfunction introduces an unacceptable safety hazard during high-speed or emergency maneuvers. The absence of functional ABS increases the probability of skidding and multi-vehicle collisions, thereby endangering the operator, passengers, and civilian traffic. *I have reported it to a dealer and I have called RAM customer care and have a Case number for Attorney to contact (96341810) *I have had the vehicle inspected by two mechanics and I have taken to dealers and they will not look at it since there is no parts available to repair it. *Initial Symptom Onset: The initial illumination of the ABS and Traction Control warning indicators occurred in June 2024, signaling a critical system fault. Diagnostic Evaluation: Upon presenting the vehicle for professional diagnostic service, it was determined that the Hydraulic Control Unit (HCU) required replacement. However, localized and national parts shortages resulted in an indefinite delay in the procurement of the necessary components. Manufacturer Recall Status: The vehicle remains in a degraded safety state pending the formalization and execution of a safety recall by the manufacturer (RAM) to address known HCU/ABS defects.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control was inoperative, and the ABS warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed, and determined that the hydraulic control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000.
The contact owns a 2018 RAM 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. In addition, due to the failure, the cruise control option was disabled. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 35,000.
Manufacturer Recall NumberC4B the federal safety agency Recall Number24V-896 Component has started to fail yet RAM still says parts are not available, however I can go and pay for and then request reimbursement, however if it happens again, I am not covered, additionally since this is a recall and safety related it should have priority an over a year and no fix is not acceptable.
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