The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS hydraulic control unit needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would assist in expediting the replacement part. The failure mileage was approximately 33,600.
2018 Ram 2500 brakes complaints
Page 70 of 79: complaints 2,051 to 2,080 of 2,349, newest first, as owners wrote them.
Message appeared on truck display while driving in a snowstorm, "Service Electronic Braking System". Loss of ABS/EBS control while navigating dangerous roads. Code C0020-01, ABS pump motor control is faulty.
A warning light comes on that there is a failure with the anti lock brakes and electronic braking system. The cruise control will also fail to work. When the roads where wet the other day, i was sliding to avoid hitting deer that began crossing the road. It took longer to stop than it should have. I'm concerned that living in Michigan with the inclement weather, it may cause a accident that could have been avoided. The vehicle was checked by a mechanic who said the control was going out. The incident started some last summer (I only have 22,000 miles on my truck) but it is intermittent.
The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS and electronic braking system (EBS) warning lights illuminated. The vehicle was taken to the dealer and the dealer stated that the ABS pump motor needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 37,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light intermittently illuminated while driving at various speeds, followed by an audible chime. The contact had taken the vehicle to a dealer where he was informed that the hydraulic control unit (HCU) needed to be replaced. The contact agreed to have to replace the part; however, he was informed that the part was on backorder. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 34,000. The contact stated that the dealer still does not know when the item will be available.
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
The ABS system has failed again on this vehicle. It was repaired by the dealer at 23,836 miles initially. The ABS module is in need of replacement again at approx. 58,000 miles. The ABS and traction warning lamp come on and off intermittently while driving.
Began receiving a warning message of " service ABS breaking system / service electronic braking system. Contact dealer " while message is displayed, ABS and traction control will not work. Dealer diagnosed as a known issue with a faulty ABS controller and/or hydraulic control unit failure. The dealer said there was no recall even though it's a known issue so the repair is the customers responsibility. The cost of the parts if available, plus the cost of labor is forcing the truck to be operated on daily basis and quite often towing heavy loads in a condition that is extremely unsafe.
At 15,000 miles i had Service ABS, Service Electronic Brake System and warning lights activating at different times/ conditions. When this happened the cruise would also disengage without warning. Brought to the dealer and the ABS control module and pump were replaced under warranty. At 75,000 miles the Service ABS, Service Electronic Brake System and warning lights were activating intermediately at different times/ conditions. Again the cruise would disengage without warning. I had the code checked at it was listed as code C0020-01 "ABS Pump Motor Control- General Electrical Failure." which i believe is the code that was thrown at the 15,000 mile mark. Right now i am waiting for the part to become available for replacement.
Chrysler issued a recall involving the 2019 to 2022 Ram 2500, the 2019 to 2022 Ram 3500 Chassis Cab with GVWR under 10K lbs., and the 2021 to 2022 Dodge Durango due to an ABS Software issue. They have completely ignored the 2018 RAM pickups with an ABS Controller issue. We have had a part on backorder for months and the dealership we work with has 14 of them on backorder. Research on the internet has confirmed hundreds of other RAM owners of 2018's have the same issue. The ABS warning message and ding goes on excessively. In an hour's drive, it might go off 12 to 15 times, warning the ABS system is not operating. It also causes the Cruise Control to cease working. We need some help on this issue.
My 2018 ram 2500 started having the service the electronic brake system or service antilock braking system, it also showed traction warning light on instrument cluster message come at about 45,000miles it came on every time I’d hit a bump in the road sometimes it would stay on for days on end and not go out other times it would come on every few seconds and back off as quick as it came on, I got a hold of the dealer I bought truck from and scheduled an appointment, at 50,281 miles my truck was diagnosed at a charge of 112.58 and was told that “ abs pump motor needs replacing and replacement part not available at this time”, I asked if this is a new issue and if they seen it before to be told” there was also a lot of other rams coming in with this same issue” . After this discussion my eta for the part was December 18 of 2022 heard nothing so reached out to the dealer on December 23 of 2022 only to be told that it would be in January 18th of 2023,on January 18th called the dealership only to be told it will now be in on March 18th of 2023,this issue is not getting resolved and every time this warning comes on it shuts off the cruise control,traction control and the ABS which in my opinion is something I could really use in the Wisconsin winters,I’m really hopeful that you will remedy this situation this is a serious safety issue and in my opinion an accident waiting to happen if it hasn’t already
Failed aniti lock brakes module..... I applied the brakes for an emergency stop shortly after the code came up for anti lock brake failure and traction control. Had the code looked at came back as failed brake module. Code was cleared and the problem went away. Shortly after I was involved in another incident where the anti lock brakes did not work and again the anti lock brake module failure code is on the truck. Through incident the brakes locked up all 4 wheels resulting in loss of control.
My vehicle has 45347 miles. It started throwing "Service Electronic Braking system " and "Service Antilock Brake system" messages intermittently. While driving on highway, truck would abruptly throw these messages and turn off ABS, EBS and also cruise control. It appears to be a very common safety issue with 2018 RAM 2500. I took my vehicle to the dealer but he couldn't read the codes because they were off and didn't come on. This is a safety issue for driving a one ton pickup truck and especially if driven in wet conditions.
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Total brake failure. Went to park at the bank (luckily was only moving at 4MPH) Went to stop and the brake pedal sank all the way to the floor. I quickly pumped them and was able to stop only inches from going through a fence. Was able to pump the peddle till it was solid again. Has not happened again since then.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Abs control module failed at 4,000 miles on 2018 ram 2500 causing traction control and anti lock brakes to be disabled and warning lights to turn on.
ABS Code C0020-01
ABS Hydraulic Control Unit failure, warning on dash, notifying loss of ABS braking, as flashing notice which turns off cruise control and removes speed register from dash while ringing interior alarm consistently. This safety issue reduces safe braking on wet/icy conditions, and has occurred on the 2018 Ram 2500 Tradesman vehicles with mileage between 15,000 to 55,000 miles. Please acknowledge receipt of this complaint. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Ram has had many issues reported on this item. It has been a known issues yet Ram has not taken proper action to resolve this problem. Intermitted warning lights on dash, service electronic brake system.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the electronic braking system intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit, the anti-lock brake, and ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.
The ABS/Electronic Braking system failed before the truck even hit 50K miles, but I haven't been able to get a replacement module and have been told that these items are on back-order until an indeterminate time. However, the Electronic Braking System and ABS warning lights go off on my truck daily, especially if I drive over any rough roads or bumps. I've been having trouble getting my truck inspected because these parts can't get replaced. I've also noticed that the cruise control system on the RAM 2500 doesn't work sometimes and sometimes it comes on but it doesn't want to switch off when you hit the brakes, so I had to stop using it for fear it wouldn't turn off at all at some point.
The notification on the dash reads “Service Electronic Brake System” The truck makes a constant dinging sound while the truck is in motion. My mechanic ordered the brake control module back in October 2022 and the part is still on backorder.
“SERVICE ANTILOCK BRAKE SYSTEM” and “SERVICE ELECTRONIC BRAKING SYSTEM” lights come on and off repeatedly.
ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.
Having problems with my ABS Module antilock brakes system,took my truck to Dealership , and there respond was this part was in back order and no recall, its being 5 months .my issue is for the Safety of my Family and myself on the Road,I dont want to have and accident and get somebody Hurt or worse,and my family Im very concern of Driving this truck every day. need MFG to correct this PROBLEM.
My ABS and traction control lights came on my dash. It gave a message to service electronic brakes. The lights would come on, followed by an audible ding. Then it would go off, again with an audible ding. On, and off, on and off again. Sometimes it will stay on, some times it’s intermittent. It happens under all conditions, start up/running at temp, bumps/level roads, during braking/driving at speeds, and in wet/dry roads. The only performance issues I’ve clearly noticed is the traction control not working on wet grass. I’ve had to use four wheel drive to get out of the situation. I’m questioning the safety of my vehicle at this point. I have been researching and see that this is a highly discussed issue and a known issue, and has parts availability issues. I saw where the federal safety agency had opened an investigation, so I wanted to report that it is also a problem for me. I plan on contacting the dealership this week.
Vehicle was repaired once under warranty for the ABS and Traction Control Light coming on and off consistently. Approximately 25000 miles later the truck started doing this same thing again. ABS and Traction Control Light will consistently come on and off over and over. Will happen when I brake, accelerate or let off accelerator, and on bumpy roads. Sometimes it comes on while on the interstate with cruise control activated causing the vehicle to come out of cruise control. Dealer states it is a common problem and my parts have been on back order since October of 2022, It is now February 19 2023. Dealer states it is a 1400 dollar repair.
The ABS/HCU control unit failed at 16000 miles and was replaced. At 30000 miles, the same part has failed again. The parts for repair are not available at this time. Hopefully an upgraded part is being designed to fix this failure. I am afraid to drive this vehicle in wet conditions or while towing as a faulty Anti Lock Braking system (ABS) could cause a loss of control. The dealer has diagnosed the failed unit in both instances and has the parts for repair ordered. The truck has the service ABS/Traction Control alert pop up on the dash readout.
The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.
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