The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.
2018 Ram 2500 brakes complaints
Page 76 of 79: complaints 2,231 to 2,260 of 2,349, newest first, as owners wrote them.
Our Indicator warning light ABS light was coming on back in May 2022...ABS and traction control lights were coming on. We took the truck to the dealership and paid $223.58 for a diagnosis. The part wasn't covered under our power train warranty, so the warranty department did a goodwill payment for the repair. We had to wait approx 2 months for them to get the part in as there were so many other people waiting for it (I was told about 1100). they did the work finally in July, they said it was fixed. At that time we had 17,730 miles on it.... When we left the dealership the light started to come back on. I tried to reach the warranty dept at Dodge but they didn't return my phone calls. We took it back into the dealership and told them it wasn't fixed and the light is still coming on. We were charged another $223.58 diagnosis fee. They then said that the ABS control unit and module need replaced and the system flushed at a cost of $1993.70. I called the dodge warranty dept and explained my situation. They escalated my complaint and denied us any help. I complained to the dodge dealer that the truck was misdiagnosed the first time we brought it in, and they claim it is a different issue with the same part.....but yet the same symptom. I know that Dodge knows there is an issue with this and should issue a recall.
The ABS system fails to operate when braking causing skidding and loss of control under hard braking/wet/ slick conditions. The ABS light and the Traction Control light are illuminated and warning dings when the abs system malfunctions. This is incredibly dangerous to a vehicle that can tow a combined G.V.W.R of 24K Lbs. The Dealers are aware of the problem and the manufacturer states that they know of the issue but are not being forced to or have any knowledge of a recall for this failure. There are several forums about this and even had Chrysler/Fiat/Ram truck care involved in the forums about the issue but declines any issue for safety and to keep driving it or bring it in to have repaired at the owner's expense. I feel this is a safety issue with the braking system and needs to be forced on the company to remedy the issues at their expense. I work for Daimler Trucks North America and if this was an issue with a Tractor/Trailer, then it would be a recall to be repaired. People's lives are in danger when you have a heavy vehicle that does not have the proper braking safety features working as they are required to install per your standards. If you require it, it should be operational for the safety of all people on the road.
ABS warning light comes on and chimes randomly. Message: “Service anti-lock braking system”. When driving, warning lights come on, chimes sound continuously, and if using cruise control, it is deactivated. Per my mechanic, I need to replace my ABS module and pump. Parts are on national back order. Estimated time for part availability is one and a half years! Truck only had 16,000 miles on odometer when this problem started. Chime warning comes on randomly and sometimes stays on indefinitely. Driving when the chime is sounding is a nightmare. Deactivation of cruise control is frustrating. Loss of ABS in rainy or slick conditions is dangerous, especially when towing 5th wheel. Dodge has no vehicle recalls on the 2018 2500s. Problem is exasperating and dangerous.
The contact owns a 2018 RAM 2500. The contact stated that the ABS and traction control warning lights illuminated continuously. The contact stated that the failure indicated that the ABS system and the trailer brakes needed to be serviced. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the ABS pump and ABS module had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 65,000.
ABS Module & Hydraulic control unit
Getting code C0020-01, ABS pump motor control - general electrical failure This item failed within 24 months of purchase and now the replacement is giving me the same failure. Quick web search showing a large amount of there’s issues which controls ABS as well as the traction control system. I understand there’s wearable parts but this should happen twice on a 4 year old vehicle with 50k miles, not to mention the others on the road. This should be a recall item given the frequency of failure
ABS Module and HCU bad with 40K miles, a WELL KNOWN ram issue that they continue to ignore and take thousands of Additional dollars out of consumers pockets as they seem to go bad JUST after the basic warranty expires. 70 thousand dollar truck that is garbage, and Ram won’t remedy this problem. Second power wagon I’ve owned, same issue, similar mileage.
anti- lock brake trouble light is on permanently. Checked with dealer Part number 68347098AB antilock module is on back order. All online retailers are out of stock and no ETA of when its going to be restocked. This is a known problem with Dodge Trucks, without anti-lock brakes the brakes can lock up and skid out of control killing the driver/passenger and anybody else involved. once the light comes on cruise control is locked out. I think this warrants a safety recall. If it was just 1 or 2 cases I could see it being a random problem but reading on all the people who have the same problem, its scary to know as many Dodge ram trucks on the road with possibly no anti-lock brakes what could happen in an emergency
While driving, a warning message appeared "service electric brake system". Taken to dealer. "Found, hydraulic control unit to be faulty." Need to replace unit. Correction determined "ABS SYSTEM ANDSTABILITY CONTROL SYSTEM IS COMPROMISED. SUGGEST NOT DRIVING THIS VEHICLE UNTIL PARTS ARE AVAILABLE AND INSTALLED IN THE VEHICLE. " I was informed by the dealer the party's are restricted and cannot be ordered until January 2023 and then there is no guarantee they will be shipped. I contacted Ram service and was informed the parts did not exist and needed to be manufactured. I inquired how this could happen with only 28411 miles (less when detected) and if there was a recall. I was shocked a safety part like this that prevents the vehicle from being driven was not covered under recall. There was no offer to assist with providing transportation for me while I await for repair.
ABS and HCU module failure on a vehicle with less than 50,000 miles on it following all maintenance intervals and instructions. Results in traction control and automatic emergency braking not working as intended. Parts are backordered until January at the earliest, and will be over $1k after labor.
Vehicle showing error code C0020-01 which is an issue with the ABS system. This is a known issue among the 2018 Ram Trucks which after searching repair options seems to be happening more frequently than it should. This is a major safety issue that is effecting thousands of vehicles and should be addressed. Repairs require a replacement of the ABS Module and the HCU. The manufacturer should be required to fix this safety issue.
"Service Electronic Braking System" and "Service ABS System" lights are flashing intermittently and the "ABS" and "Traction Control" lights are on as well. No diminished braking has occurred yet, however the ABS and traction control become disabled when the issue is present. I am currently opening a STAR case with RAM and attempting to schedule a dealer appointment. The issue started at 43,500 miles. This problem appears to be widespread on 2018 RAM 2500/3500 trucks and represents a safety issue, as the braking and traction control mechanisms are disabled when the issue is present.
While operating vehicle the ABS and traction control lights would flash on and off and message service anti lock brake system. Then service electric brake system would flash in message center. After flashing on and off multiple times the messages self cleared and lights went out. Each time hitting a bump the light would come back on, then when hit another bump light would go out.
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the “Service Electronic Braking System" and the Traction Control icon were illuminated. During the failure the cruise control would independently be deactivated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 9,000. The consumer stated when the vehicle is started and placed into gear, "Service Electronic Braking System, Traction Control, and Anti Lock Icons" all illuminate. The manufacturer stated the vehicle is out of warranty and if fixed it will be at the owner's expense.
Service Electronic Braking System and Service ABS system lights are flashing intermittently and the ABS and traction control lights are on. Dealer has indicated the hydraulic control unit is bad and needs replaced but they no longer manufacture that part and there are no aftermarket offerings so vehicle cannot be repaired until parts are located. In the meantime these vehicles affected have no anti-lock brakes and the cruise control randomly shuts off if the ABS light flashes while cruise is enabled.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light flashed off and on. The contact indicated that when the failure occurred with the cruise control activated, the cruise control feature independently deactivated, causing the vehicle to decelerate. The vehicle was taken to the local dealer who diagnosed that the ABS pump motor control unit was faulty and needed to be replaced; however, the part needed to repair the vehicle was on backorder. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 65,000.
ABS hydraulic assembly fails intermittently and randomly during driving causing the warning chime to sound repeatedly and results in distracted driving as well as degraded braking safety feature.
ABS Hydraulic Control Unit and Electronic Control Unit Failure. ABS MIL and Traction MIL began turning ON and OFF intermittently during daily driving, sometimes turning ON and OFF over 50 times during a 20-mile drive. Lights up the dash and sounds a beep to inform the driver, while displaying a message on the dashboard screen. Again, this occurs every time the alarm activates. No dealership was able to get me in for an appointment when the issue first began. Took into the dealership today for diagnosis. The technician immediately knew the problem when I said the ABS light was blinking randomly and noted that he has seen this with all 2018 RAM 2500s. The first safety issue is regarding the loss of situational awareness while driving caused by distracting alarm systems. The second safety issue is that ABS WILL NOT work if the alarm is active, effectively setting up the driver to be placed into a dangerous situation during inclement weather conditions where ABS might mean life or death during a hard braking situation. The ABS system is only covered under a basic warranty with Dodge (3yr or 36K). The ABS system failed around 36K, but due to dealership waitlists, I was not able to be seen until 41K. The cost for total ABS HCU and control unit replacement is around $1500.
ABS hydraulic control unit failure causing ABS system to deactivate.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the service ABS and service brake warning lights illuminated. The contact also stated that the speedometer failed and became inoperable. The contact was concerned for his safety while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
39,125 miles - 2018 RAM 2500 6.4L (purchased new in 2019), intermittent ABS / traction control light and alarm dinging! Dealership diagnosed it as the ABS / hydraulic control unit with code C0020-07. Many reports of this same issue can be found online from RAM owners having this exact issue, most are just out of the warranty. Low or backorder status of the replacement parts also suggests an issue. ABS function and cruise control are disabled when the error occurs and no way to know when or how long the issue and alarm dinging will last. This is a major safety problem that should be a recall.
ABS and Traction Control warning light keeps intermittently coming on and then a message saying that the Electric Brake system needs serviced. This has happened to my 2018 RAM at 17,000 miles. Dealer replaced ABS module under warranty and problem was solved. Now I am at 35,000 miles and the problem is back. Same exact issue. This needs to be a recall item ASAP and this seems to be a VERY common problem with these trucks. This could be very dangerous as these trucks are made for towing heavy loads and losing your anti-lock braking capabilities could be catastrophic to you or anyone else on the road.
The truck recently started displaying "Service Antilock Brake System" periodically on the information panel. Sometimes it comes on periodically while driving, sometimes only once, sometimes every minute or so and sometimes does not come on at all. We have not had this inspected but looking online appears to be a common problem in these trucks that should be considered a recall. Truck only has 50K miles when this started but this appears to start as soon as 3K miles on some other trucks. This should be a recall as the ABS system is a safety feature that should not be malfunctioning. A second issue that started shortly before this one is the steering wheel shakes when making turns and going over bumps. The truck was serviced for the drag link recall and this started shortly after that and is getting worse with time. Not sure if related to the ABS problem since they started pretty close together or if this is related to the 4WD as it shakes when turning similar to when the 4WD is selected but in this case it is not. This is also a safety issue as you could lose steering.
Vehicle has 21000 miles currently. Service ABS warning and anti skid disabled warning are intermittently flashing on cluster repeatedly. Brakes do appear to work but ABS is not I believe based on towing a heavy loaded trailer when coming to a quick stop in the rain on an irregular surface. Luckily the trailer has dual axle electric brakes and I was able to come to a stop safely. I have pulled the DTC code which is C002001 and states general electrical failure. Found reported Star case [XXX] in the federal safety agency website that was written in 2020. Have not been able to get into a dealer for service and they appear booked out to early to mid October. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Add me to the list of Ram owners with the "Service Electronic Braking System" and "Service Antilock Braking System" error codes, 2018 Ram has 30K miles, the dash lights up with these two errors then goes away, then comes back.
Service Electronic Braking system and Service ABS braking system messages with accompanying chimes occur every 2-3 seconds while driving. This turns off the traction control and abs as well as the speed control. Diagnosis reveals abs control module and hydraulic brake control unit needs to be replaced. Code c0020-01,Vehicle only has 22,000 miles. Parts are discontinued according to dealer site. I started getting a Service Electronic Braking System warning light and bell recently that is intermittent and seems to affect the braking system on the truck. The light will go off and then return, sometimes once and at other times frequently. I searched online for this issue and found this is common among the 2018 and later year RAM trucks. The dealers make repairs under the warranty or charge upwards of $1,000 to change components to clear the warning, sometimes resolving the issue and at other times the warning returns shortly after repairs were made. My truck has just over 22K miles and the warranty (36 months) lapsed in October 2021. I believe RAM has adequate historical information regarding this issue to recall these vehicles and replace the failing components impacting safe braking on these trucks. Some vehicles exhibited this warning with less than 10,000 miles on them. There is plenty of owners complaints available via internet sites, such as the RAM Forum, documenting this safety issue and the lack of support by Chrysler to resolve the problem. FCA RamCares was at no help at all, and kept referring to recall V06, which is the drag link welding of jam nuts, which is also a hack job of a recall.
ABS and Traction Control warning light keeps intermittently coming on and then a message saying that the Electric Brake system needs serviced. Assumedly if the ABS is not functioning correctly that could lead to a crash. After doing research and reading many forums I see this issue has been reported many times and there is a TSB listed for this. For a truck with on 33,000 miles on it I would not think a critical component like ABS should be failing.
The ABS system warning comes on when I hit a bump. The audible warning sounds as well. It happens multiple times during a trip, even a short trip. The cruise control is disabled when this as well. When this happens, the truck is harder to stop. It is a safety concern. There is a recall on 2019 trucks for the same issue. The 2018 trucks need this same recall.
Intermittent shutting down of ABS. Which as a truck designed to pull heavy loads, this is a serious safety concern. This is due to a faulty ABS module that has plagued a disproportionately large number of owners. The problem remains that Ram is not supplying the needed part to remedy the safety related problem.
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