Tl* the contact owns a 2018 ram 2500. The contact received notification of the federal safety agency campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train). The contact called hilltop chrysler located at (3291 auto plaza drive, richmond, ca 94806) and was informed the remedy parts were not available. The vehicle was not diagnosed nor repaired, the manufacturer was not made aware of the issue. The contact had not experience a failure. Vin tool confirms parts not available.
2018 Ram 2500 engine complaints
Page 3 of 3: complaints 41 to 42 of 42, newest first, as owners wrote them.
Loss of throttle from dead stop and while at varying speeds, vehicle is not throwing any codes. Dealer is stumped and has sent me away in a truck that could cause a serious accident. Ive filed a complaint with ram trucks/chrysler fiat but not getting much traction.
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