There was a tailgate recall for the tailgate falling down potentially spilling cargo onto the road. The dealership Autonation Dodge in [XXX] tried fixing the recall multiple times but the tailgate kept falling down after they tried to fix it 2 or 3 times. Now they're trying to make me sign a service fee authorization which I don't agree with because either the recall isn't fixed, or there are other issues that can cause the tailgate to fall down which should be included in this recall because they can potentially cause the same dangerous situation which caused the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 Ram 2500 body problems
12 complaints (11% of all complaints for this car). 1 crash reported.
- owner complaints
- 12
- of this car's complaints
- 11%
- crashes
- 1
- recalls
- 1
Which part fails
- Body8
At what mileage
Complaints by mileage at the time of the problem.
Ram 2500 body problems in other years
Related recalls
Structure: body: tailgate: hinge and attachments
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
- Risk
- An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is ZB8.
Recall number 22V904000 · Recall details
What 2021 Ram 2500 owners say
Most recent owner complaints, unedited.
My vehicle was repaired for a known recall related to the tailgate unlatching issue. the federal safety agency ID Number: 22V904000 This repair was completed, and then my tailgate continued to open unexpectedly. I have taken it back to the dealership after damage was caused to my tailgate when it fell while I was driving. They have denied my claim and continue to advise that it was repaired when, in fact, I have still been experiencing issues with it. I would like to have my tailgate damage repaired and realgind properly.
Tailgate was repaired in February 2025 for issue under 22V‑904 and then after the repairs were completed my tailgate dropped again resulting in damage to my tailgate.
Safety Recall ZB8. had recall work done, which according to the instructions, does not address the latching of tailgate. tailgate had unintended opening yesterday, resulting in a $4000 tool falling out of vehicle. dealership said to call Ram, Ram says dealership issue since they did recall.
The contact owns a 2021 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ram 2500. The contact received notification of the federal safety agency Campaign Numbers: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
******* delete voq ******* this complaint is being marked for deletion because it is an inadvertent duplicate of odi# 11511259*djr ******* delete voq *******
The contact owns a 2021 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
When driving down the road at speeds above 50 mph. The hood will ripple when a CDL style vehicle goes by. When I purchased the vehicle. I had to take it to Fletcher Dodge in Jonesboro AR, to have the nuts that bolt the hood to the raising bracket tightened because they where loose and center latch adjusted. The hood still ripples enough to think its going to come open.
This truck was sold with a snow plow prep pack but after installing a snow plow the frame of the truck bent due to the pressure. Ram has redesigned their frame as of this model year 2021 and it is not capable of handling a plow. I know of three trucks in my local area that this has happened to and ram wont admit the problem now these trucks are being traded. people out there will be buying trucks with bent frames not knowing it.
Questions about the 2021 Ram 2500 body
Does the 2021 Ram 2500 have body problems?
Owners have filed 12 complaints about the body of the 2021 Ram 2500, 11% of all its complaints.
At what mileage do 2021 Ram 2500 body problems start?
Not enough complaints include the mileage to tell.
Is there a recall for the 2021 Ram 2500 body?
Yes, 1 recall: 22V904000. Check your VIN to see if your car still needs the free repair.
Other 2021 Ram 2500 problems
Electrical 35Engine 28Transmission 25Fuel system 11Brakes 10Driver assistance 7Steering 5Airbags 4Seat belts 4Visibility 4Wheels 2Acceleration 1Lights 1Locks 1Seats 1Suspension 1Tires 1
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