Our 2025 Ram 2500 was purchased new in March 2026 with 41 miles. It had 17,254 miles on October 19. We completed a six week cross country trip towing a trailer without problems until September 25, 2026. September 25: The doors failed to lock automatically while driving above 35 mph. Neither key fob nor the interior electric lock switches worked, and the power windows failed. The engine and 12 inch screen remained on. Turning the truck off and restarting it did not restore these functions. As soon as we got home, we called our regular servicing dealership. They said the key fob batteries were dead. We disagreed because the interior controls and windows also failed. I independently tried the manufacturer's mobile app. Its first lock command failed; after restarting the app and retrying, the doors locked and the other functions resumed. No cause was confirmed. October 17: While slowing for a stop sign, the engine suddenly shut off. The display instructed the driver to shift into Park to restart. A vehicle was behind us, but the hazard warning lights and power windows would not work, so we could not warn its driver. The truck restarted after shifting into Park, pressing the brake and pushing Start. October 19, about 6:40 AM: A different driver was coasting toward a traffic light at approximately 5 mph or less, without hard braking, when the engine shut off again. The display said "Shift to Park to Start." The driver shifted into Park and pressed Start to restart. Both shutdowns happened during deceleration without advance warning. The Ram app recorded the trips but showed no active driving alerts. Unexpected stalling in traffic, especially with failed hazard lights, poses a collision risk. I called Ram Customer Care as soon as they opened on October 19. A dealership inspection is scheduled for October 21. The cause remains unknown, no repair has been completed, and the truck is available for inspection.
2025 Ram 2500 lights problems
16 complaints (24% of all complaints for this car). Typical mileage when it fails: 2,600.
- owner complaints
- 16
- of this car's complaints
- 24%
- typical mileage
- 2,600
- crashes
- 0
- recalls
- 1
Which part fails
- Headlights: bulbs1
At what mileage
Complaints by mileage at the time of the problem.
Ram 2500 lights problems in other years
Related recalls
Exterior lighting: brake lights
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
- Risk
- Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
- Remedy
- Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 10, 2026.
Recall number 26V059000 · Recall details
What 2025 Ram 2500 owners say
Most recent owner complaints, unedited.
The contact owns a 2025 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that during rainfall and car washes, water entered the vehicle cabin and caused electrical short circuits. The water intrusion caused failure of the high beam headlights, Lane Assist malfunction, Drowsy Driver system deactivation, and Emergency Automatic Braking System malfunction. The vehicle was taken to the dealer, where the contact was advised to replace five cab lights that had failed. The dealer completed no repairs and confirmed the recall remedy was unavailable. The failure mileage was approximately 41,000.
See attached document for complaint.
The contact owns a 2025 Ram 2500. The contact stated that while driving after the dealer completed the recall repair under the federal safety agency Campaign Number: 26V059000 (Exterior Lighting, Electrical System); a message asking whether the driver wanted to connect a fifth-wheel or a conventional trailer was displayed on the instrument panel, and a yellow triangle light with two wheels underneath a trailer was displayed. The contact stated that the message and warning light were illuminated while no trailer was connected to the vehicle. The manufacturer was notified of the issue and assisted the contact in scheduling a service appointment with the dealer. The vehicle was taken to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. The failure mileage was approximately 6,500.
The contact owns a 2025 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2025 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the part for the recall repair was available for brand new vehicles that were in inventory. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part for the recall repair was currently available for brand-new vehicles that were in inventory. The contact had not experienced a failure.
I own a 2025 Ram 2500 that is affected by Recall 03D involving the Trailer Brake Control Module. This recall is related to a potential failure of the trailer braking system and trailer lighting system, which creates a serious safety risk while towing. I regularly use this truck for towing, and due to this issue, the vehicle may not safely tow trailers, increasing the risk of an accident. I have experienced this issue while towing, all lights will shut off on my trailers and warnings that the trailer has been disconnected repeatedly pop up. Then the lights will flash back on just to repeat again. After this happened the first time (last year), I took my truck in to have them run diagnostics and they were unable to find anything wrong, suggesting it could be the trailer, and now the recall is here. I have contacted my dealer, but the replacement part is not available and has an expected 55 week leadtime due to Stellantis allowing dealers to order only one module per week. There are 55 customers in line ahead of me waiting on this part for their own trucks. This leaves me with a vehicle that cannot be safely used for its intended purpose. I am requesting that the manufacturer expedite parts availability and provide a timely resolution to this safety recall Stellantis should not be allowed to sell anything while all of the current trucks on the road are unsafe.
The contact owns a 2025 Ram 2500. The contact stated that the message "Service Trailer Lighting" was displayed while driving. The contact received notification of the federal safety agency Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer and several other dealers were contacted and informed that the recall part was not available because only one part could be ordered every two weeks. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 2,600.
The contact owns a 2025 Ram 2500. The contact stated that while driving with a trailer hitched to the vehicle, the manual brake controller flashed an unknown error message on the instrument panel. Due to the failure, the tires on the trailer locked up and failed to operate as needed. The contact received notification of the federal safety agency Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available for almost two years. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer lights became inoperable. The contact stated that the trailer lights and trailer brake system failed to function properly. The contact received notification of the federal safety agency Campaign Number: 26V059000 (Exterior Lighting, Electrical); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available and informed the contact that there was an estimated time of approximately one and a half years for the parts to become available. The manufacturer was made aware of the failure; however, the request for a buyback was denied. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 2,200.
Questions about the 2025 Ram 2500 lights
Does the 2025 Ram 2500 have lights problems?
Owners have filed 16 complaints about the lights of the 2025 Ram 2500, 24% of all its complaints.
At what mileage do 2025 Ram 2500 lights problems start?
The typical (median) mileage in owner complaints is 2,600 miles.
Was there a recall on the 2025 Ram 2500 lights?
Yes, 1 recall: 26V059000. Check your VIN to see if your car still needs the free repair.
Other 2025 Ram 2500 problems
Electrical 40Engine 11Transmission 8Brakes 6Airbags 5Driver assistance 5Steering 3Fuel system 2Visibility 2Acceleration 1Seat belts 1Suspension 1Wheels 1
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