2014 Ram 3500: ball joint or control arm failure

Filed Apr 15, 2019 · Steering · 165,000 miles · GA

I have received recall notice concerning the drag link. The recall says that this defective part could cause an crash. I have called chrysler who says that there is at this time no fix. I called several dealerships and one said there is no fix and the other states that the fix is to weld the part. Welding this part does not allow me to have to replace the tie rod ends each time to adjust the front end alignment. It may be that this vehicle was sold to me knowing that there was a problem since the recalls were for previous years. Chrysler says they are only fixing the 2017 and 2018 years. I have a 2014 3500 and a 2015 3500. We inspected and found the nut to be very loose. Your website says that there is a fix of replacing the drag link. Chrysler disagrees. Who's right?

Filed Jul 18, 2017 · Suspension · 5,000 miles · WY

Front passenger side tire is more then 5 degrees out of camber causing the tire pull, create more heat, and wear out. I contacted dealer and was informed ram doesn't have a camber adjustment so there's no way to correct it with out putting aftermarket ball joints in I noticed it at less then 5000 miles

Filed Jun 8, 2017 · Wheels · 48,900 miles · MO

I purchased the extended warranty for my 2014 ram 35000 longhorn from don vance dodge in marshfield missouri in february 2016 when I bought the truck from them. Within 10,000 miles I noticed that the right front tire on the outer edge is wearing. I brought it to a local mechanic who raised the truck with a floor jack and checked the tire. He showed me how the tire would move back and forth and said that the upper ball joint was bad. I checked it also and it had a lot of play. I made an appointment with don vance dodge in marshfield missouri for the warranty work to be performed. The service manager came back about 3 1/2 hours later and told me that the ball joint was good and within specs. I argued with him about it and explained the above again to him. He refused to check the ball joint again with a floor jack and told me to leave. I went over and spoke with the manager of the dealership who sold me the truck and explained what just happened and showed him the tire. There is no camber adjustment for this truck and explained how the ball joint was bad. He asked me to call back tomorrow and speak with the general manager. This is only 1 of 3 dealings I've had with this service department. All in which they were wrong and trying to make me pay for warranty work which they refused to fix.

Filed Mar 27, 2016 · 180,000 miles · DC

Ball joints driver side failure

Filed Mar 27, 2016 · 235,000 miles · DC

Ball joint failure passenger side

Filed Mar 27, 2016 · 227,500 miles · DC

Ball joint failure driver side

Filed Mar 19, 2016 · Steering · GA

R46 front suspension track bar frame that was improperly welded during the manufacturing process - we are being told by the dealerships that no parts are available to fix this at this time. The issue with this is that we pull a large horse trailer with this truck and are putting our lives and the lives of our horses in jeopardy every day we drive this truck. We did not spend $70,000 on this vehicle to have it be a death trap while we wait on parts. We had a 2008 that the tie rod broke just as I pulled into the parking lot at work. I was told I was lucky that I wasn't serious injured or killed coming down the highway. We were told at the time there was no recall, guess what, the next week the recall came out. So here we are in the same issue again, different part, with no help coming from the dealerships, mopar etc.