The contact owns a 2015 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 17V821000 (Power Train). The contact had experienced the failure and paid for the repair before receiving the recall notification. The contact stated he received the notification in January 2024 and took the vehicle, the notification, and the receipt for the repair to the dealer to be reimbursed. The contact stated the manufacturer was made aware of the issue however, the contact was not reimbursed for the repair. The failure mileage was unknown.
2015 Ram 3500 transmission problems
32 complaints (23% of all complaints for this car). Typical mileage when it fails: 26,500. 1 crash reported.
- owner complaints
- 32
- of this car's complaints
- 23%
- typical mileage
- 26,500
- crashes
- 1
- recalls
- 1
Which part fails
- Driveline: differential unit1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ram 3500 transmission problems in other years
Specific symptoms reported on the 2015 Ram 3500 transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Risk
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T79.
Recall number 17V821000 · Recall details
Related investigations
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V‑821 or 18V‑100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V‑821 and 18V‑100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
RQ25003
What 2015 Ram 3500 owners say
Most recent owner complaints, unedited.
The contact owns a 2015 Ram 3500. The contact stated that after his wife started the vehicle, the transmission failed to shift into the intended gear because the gear shifter was loose. The vehicle was towed to the dealer, where the gear shifter bolt was tightened; however, after the repair was performed, the gear shifter detached while the contact was shifting into gear. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 17V821000 (Power Train); however, the failure occurred. The failure mileage was approximately 112,000.
Tl* the contact owns a 2015 ram 3500. The contact stated that the vehicle shifted into limp mode without warning, causing the vehicle to independently decelerate while driving at various speeds. The contact took the vehicle to lithia chrysler dodge jeep ram fiat of eugene (2121 martin luther king jr blvd, eugene, or 97401) where they diagnosed the vehicle with a defective turbo booster actuator. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 24,000.
Tl* the contact owns a 2015 ram 3500. The contact stated while driving 5 MPH, the service transmission and shift to drive warning message were displayed on the instrument panel. The contact parked and restarted the vehicle. The vehicle hesitated and then stalled. The contact restarted the vehicle and drove to his destination. The contact stated that the following day the failure recurred. The vehicle was not drivable. The vehicle was towed to independent mechanic and was informed the gear shifter linkage cable needed to be replaced. Crown chrysler dodge jeep ram greensboro located at 3710 w. Wendover ave, greensboro, nc 27407, (336) 895-1348, was contacted and notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
Tipm, rear end leaks, transmission replaced, def pump replaced, knox, egr valve replaced, turbo sensor, this truck cost 2 dollars a mile to operate, bringing it into the shop is like pulling teeth horrible it's two to three weeks.
Tl* the contact owns a 2015 ram 3500. The contact received notification of the federal safety agency campaign number: 20v036000 (power train) however, the part to do the recall repair was not available. The contact contacted hill kelly dodge chrysler jeep ram (6171 pensacola blvd pensacola, fl 32505, 850‑972‑2050) where it was confirmed that the part was not available. Bay chrysler dodge jeep (636 15th st panama city, fl 32401, 850-785-159) was next contacted however, was unable to perform the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2015 ram 3500. The contact received notification of the federal safety agency campaign number: 19v818000 (equipment, engine and engine cooling) and the federal safety agency campaign number: 20v036000 (power train) however, the parts for the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that normandin chrysler dodge jeep ram fiat located at 900 capitol expressway auto mall, san jose, ca 95136, exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2015 ram 3500. The contact received notification of the federal safety agency campaign number: 20v036000 (power train) however, the part to do the recall repair was not yet available. An unknown dealer and the manufacturer was contacted on multiple occasions. The contact was informed that the parts needed for the recall repair was not available. The contact was not provided an estimated date for parts arrival. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 ram 3500. The contact stated that while driving at night, an orange glow coming from underneath the vehicle and there was odor of smoke in the cabin. The contact stop in the middle of the road because the vehicle was on fire and was able to exit the vehicle with his wife safe but inhaled a little smoke. Medical attention was not required. The contact noticed under the hood was in flame. The fire department extinguished the fire. A police and fire report was filed. The vehicle was towed to umansky chrysler dodge jeep ram dealer, (960 hilton heights rd, charlottesville, va 22901, (434) 326-0298) where the contact was informed what cause fire, which was a faulty transmission cooling line clip. The transmission fluid ignited the exhaust causing the fire. The vehicle was not repaired. The contact stated that the awaiting on a part to test everything. The vehicle was not repaired. The manufacturer was made aware three times and provided a case number: 71744090-74426250. The failure mileage was approximately 69,200.
Tl* the contact owns a 2015 ram 3500. While driving 45 MPH, the vehicle unintentionally pulled to the right and left. The contact also mentioned that there was a loud abnormal noise coming from the vehicle. The vehicle was taken to jerry damson chrysler dodge jeep ram (790 n brindlee mountain pkwy, arab, al 35016, (256) 586-6041) where unknown repairs had to be performed to the transmission and turbo charger. In addition, the hubs and bearings were replaced. The contact stated that the failures still occurred after the repairs. The manufacturer was not made aware of the failures. The failure mileage was 143,000.
Questions about the 2015 Ram 3500 transmission
Does the 2015 Ram 3500 have transmission problems?
Owners have filed 32 complaints about the transmission of the 2015 Ram 3500, 23% of all its complaints, more than any other problem.
At what mileage do 2015 Ram 3500 transmission problems start?
The typical (median) mileage in owner complaints is 26,500 miles.
Was there a recall on the 2015 Ram 3500 transmission?
Yes, 1 recall: 17V821000. Check your VIN to see if your car still needs the free repair.
What year does the Ram 3500 have bad transmission?
The Ram 3500 model years with the most transmission complaints are 2022 (115 complaints), 2014 (39 complaints) and 2015 (32 complaints).
Other 2015 Ram 3500 problems
Engine 31Brakes 24Steering 22Electrical 19Suspension 17Wheels 15Acceleration 6Fuel system 6Airbags 4Body 3Lights 3Tires 3Driver assistance 2Seat belts 1Seats 1Visibility 1
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