While driving the vehicles message display center says "service emergency braking system", the traction control indication light turns on and off, the abs indicator light turns on and off, the park sense indicators turn on and off, and if cruise control is on it is deactivated and turns on and off. An audible chime indication is also sounded when the message center displays a message. With the traction control and abs turning on and off creates an extreme safety problem especially with the winter months ahead. The vehicle has not yet been looked at by a anyone but an appointment has been made with the local dealership. This first started while driving on 11/11/2023. However, the indicator lights and chime still occur while the vehicle is in park and motor running.
2017 Ram 3500 driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Defective ABS Pump or/and ABS Control Module Confirmed by local Dealership and an independent repair shop. Lights on dash - ABS and traction control Lights come on and go off intermittently throughout driving.
This is the third time our 2017 Ram 3500 is showing "Service Electronic Braking system" ABS and STC inoperable. The dealer said it is the same issue as the last 2 times and the parts, ABS controller and hydraulic modules will not be available until February 2024 at the earliest. Major safety issue that needs to be addressed now.
My Ram 3500 DRW has about 45000 miles and it now requires the replacement of the hydraulic control unit (HCU) and the anti-lock braking system (ABS) module. I discovered this issue prior to the warning light flashing and sounding when I had to do sudden braking in order to avoid an obstacle in the road encountered during a storm last week. I just barely got my Ram to stop and not swerve off into the ditch as the pumping of the brakes did not stop the truck. The truck just slid as if it did not have ABS capability. I was told by the Ram dealership in Spartanburg SC that these two repair parts are not available due to increased demand due to what the technician said was a "known issue" for the last couple of years. You cannot even order these parts today as the Ram parts system doesn't even allow you to add the parts to your shopping cart. To add insult to injury, the service manager told me that these two repair parts needed to repair my truck will not be available until August 2023! This is my work truck and I do not have another vehicle to use as I wait for these parts to be available. I can continue to drive the truck but will do so at my and my family's risk all the while with the ABS warning message flashing and warning chime sound constantly dinging. Not to mention not having emergency braking capability when it is needed the most.
The reason for this report is to let you know that my anti lock brake system has been malfunctioning for at least 10k miles. This is the same symptoms that you can read about on the internet. Flashing warning lights on the dash board and loss of cruise control. The warning alarm for the most part now is alerting continuously. When it first started the Chrysler dealer said that it was no longer in warranty. The truck is still like new and has 55k miles. I would like to see Chrysler do what is RIGHT and correct this widespread safety issue!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The vehicle had a sudden acceleration problem and the driver ended up in a big crash. The driver is in the hospital with many injuries. The vehicle was taken to the dealer before, at the beginning of March, because the check engine light was on and the throttle control light on and the truck didn't shift properly and dealer said that he doesn't have a transmission mechanic for about a month. They worked on the recalls and the oil and fuel filters change. Afterwards I took the truck to another shop. They changed the oil at the transmission, but the truck showed the same messages on the cluster almost immediately. I took the truck to another mechanic and they changed the solenoids in the transmission, but in a short time the same messages (Check engine light and throttle control light) came on the cluster. When these light came on the truck didn't shift properly so I spoke with another mechanic about the problem and he programmed me for an appointment on August 4th. This date is too late now, because on July 25th I lost the truck in a terrible accident due to sudden acceleration of the truck and the driver could not stop it. The brakes failed and he tried to slow it down driving it against the concrete curve but he couldn't, the truck kept on speeding then he hit a big tree in order not to crash other cars on the road or the people in the driveway close to the place of the accident.
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